First off we arrived 45 min early for the 3pm checkin. The girl stated our room was ready and she would wave the $ 25 check in early fee. I paid $305 for this room the wasnt cleaned very well when arrived. I told her i would go out to my truck and wait the 45mins till check in and write a review on hotel. Lamp shade has mold on it. Baseboards in bathroom were dirty. Sheets were clean which i like however all i could smell all night was bleach. And why would they shove a older couple on the floor which held a few hockey teams who proceeded to run around the halls and in parking lot screaming and running around until well after 11:30pm while parents sat by lobby at dinning area drinking and not controlling their kids. The check in desk is right there and i know they were aware of the kids runnin around.
5.0分
其他
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Very clean facility. Staff was incredibly friendly and hospitable. The staff at breakfast made sure everything was always full so there was no waiting. Would 100% stay here again!
3.0分
商务出差
The room was great. There was a young boys hockey team in the hotel and kids were running up and down the hall at all hours.
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酒店回复: Good afternoon,Thankyou so much for taking the time to complete our survey.On behalf of all staff, we would like to apologize for the noise you endured during your stay, as we try our best to keep the noise level to a minimum.Sincerely,Quality Inn
5.0分
其他
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The hotel was very clean. They even took time to add in little extras like table centrepieces and decorations around various places. The staff was very friendly.
3.0分
情侣出游
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We checked in at 2:15pm and our room was ready, was not very impressed that we were still charged $25 for early check in. We typically would wait and avoid the extra charge but this time we had a wedding to get to.
The room was clean and suitable for a one night stay.
We woke up to yelling and screaming in the middle of the night (3am?) and we’re up for a little while. Assuming there was a domestic situation going on as it sounded like a couple fighting in the hallway. Not sure if staff were aware of this but perhaps more security measures could be in place to ensure the respect and consideration of all guests.
5.0分
其他
Staff was very nice and helpful during the whole visit. Room was also very nice. Overall experience was wonderful!
4.0分
其他
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check in staff was warm and friendly, room was clean and comfortable
areas for improvement: in room coffee please (not just decaffeinated!!) and some way to quiet the noise around 4-5am when people are leaving for the airport (or I assume that is the case). this is a tricky problem, I realize, but made for a very long day for me as my sleep was very interrupted from 4am onward.
thank you.
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酒店回复: Dear Bonnie,Thankyou for taking the time to complete our online survey. Your positive comments and feedback about the coffee and the noise is very important as it helps us improve for future stays.We hope to see you again soon.Quality Inn
5.0分
商务出差
Quality overnight stay
Older hotel but very clean. Staff that I met (Emma) was helpful and very pleasant
5.0分
其他
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Really great staff, everyone was friendly, they have tea, coffee, juice and water available all the time. The buffet was delicious, great variety of items. Just note they don't have an elevator. It was a great stay, easy to park your vehicle and offload/unload your things. Would stay here again.
是, 否
First off we arrived 45 min early for the 3pm checkin. The girl stated our room was ready and she would wave the $ 25 check in early fee. I paid $305 for this room the wasnt cleaned very well when arrived. I told her i would go out to my truck and wait the 45mins till check in and write a review on hotel. Lamp shade has mold on it. Baseboards in bathroom were dirty. Sheets were clean which i like however all i could smell all night was bleach. And why would they shove a older couple on the floor which held a few hockey teams who proceeded to run around the halls and in parking lot screaming and running around until well after 11:30pm while parents sat by lobby at dinning area drinking and not controlling their kids. The check in desk is right there and i know they were aware of the kids runnin around.
Very clean facility. Staff was incredibly friendly and hospitable. The staff at breakfast made sure everything was always full so there was no waiting. Would 100% stay here again!
The room was great. There was a young boys hockey team in the hotel and kids were running up and down the hall at all hours.
The hotel was very clean. They even took time to add in little extras like table centrepieces and decorations around various places. The staff was very friendly.
We checked in at 2:15pm and our room was ready, was not very impressed that we were still charged $25 for early check in. We typically would wait and avoid the extra charge but this time we had a wedding to get to.
The room was clean and suitable for a one night stay.
We woke up to yelling and screaming in the middle of the night (3am?) and we’re up for a little while. Assuming there was a domestic situation going on as it sounded like a couple fighting in the hallway. Not sure if staff were aware of this but perhaps more security measures could be in place to ensure the respect and consideration of all guests.
Staff was very nice and helpful during the whole visit. Room was also very nice. Overall experience was wonderful!
check in staff was warm and friendly, room was clean and comfortable
areas for improvement: in room coffee please (not just decaffeinated!!) and some way to quiet the noise around 4-5am when people are leaving for the airport (or I assume that is the case). this is a tricky problem, I realize, but made for a very long day for me as my sleep was very interrupted from 4am onward.
thank you.
Quality overnight stay
Older hotel but very clean. Staff that I met (Emma) was helpful and very pleasant
Really great staff, everyone was friendly, they have tea, coffee, juice and water available all the time. The buffet was delicious, great variety of items. Just note they don't have an elevator. It was a great stay, easy to park your vehicle and offload/unload your things. Would stay here again.