酒店回复: Hello, 759miguelp Thank you for bringing this to our attention. We thank you for choosing our Holiday Inn Matamoros for your stay. I have shared your observations with our management. I'm sorry for the situation you encountered. Your satisfaction and enjoyment are paramount to us, and we always strive to deliver what is expected. Hopefully, we'll get another chance to show you that we have made the necessary adjustments to offer you an even better stay. See you soon! Alejandro G. Case Manager IHG Hotels & Resorts Service
住宿体验很好,我很喜欢。
设施比较旧,但比较安全
设施需要升级,首先是照明和空调,电梯也需要更新。有些地方闻起来很旧,餐厅也需要更多品种。考虑到它几乎是唯一的住宿地点,并且接待来自不同来源的人们。