Its so convenient within walking distance to everywhere we needed to go. Our room was spacious and clean.
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酒店回复: Thank you for your kind words! We are so glad to hear that you enjoyed the convenience of our location and found the room spacious and clean. We strive to make every stay as comfortable as possible, and it is great to know we met your expectations. Hope to welcome you back soon!Sincerely,Ramandeep K.
4.0分
其他
Only thing that bothered me was the noise of the air conditioner starting up in the middlenof the night.
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酒店回复: Thank you for sharing your feedback regarding your stay at Best Western Premier Denham Inn & Suites. We sincerely apologize for the disturbance caused by the air conditioner during your stay. We have informed our maintenance team to look into the issue and ensure it is addressed.We truly appreciate your understanding, and we hope to welcome you back for a more comfortable stay in the future.Sincerely,Ramandeep K.
5.0分
其他
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The staff was extremely helpful in accommodating our visiting Uncle while we stayed in the hotel. They allowed us access to the hotel's wheelchair so he could stay longer. Very much appreciated.
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酒店回复: Thank you so much for sharing your experience! We are delighted to hear that our staff was able to assist with your uncle’s needs and make his visit more comfortable. It is always our pleasure to go the extra mile for our guests, and we’re glad we could help.We truly appreciate your kind words and hope to welcome you all back soon.Sincerely,Ramandeep K.
1.0分
商务出差
Everything seemed fine, staff was great, returned home with what I am sure are bed bug bites.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you found our staff friendly and accommodating, and we are sorry to learn about your concern after your stay.As discussed during our recent conversation, we immediately looked into the matter and carried out a full inspection, and no activity was found. We take every precaution to ensure the comfort and safety of our guests.We truly appreciate your understanding and the kind way you handled the situation. Your comfort and satisfaction remain our highest priorities, and we sincerely hope you will give us another opportunity to welcome you back in the future.Sincerely,Ramandeep K.
2.0分
商务出差
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There was something came out from the sink at the joint connection gab when using the sink it makes me feel so bad, and I found something bit me and felt itchy in the morning
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and truly understand how uncomfortable that must have been. Your comfort and satisfaction are very important to us, and we want to ensure your stay meets the highest standards. Please inform our front desk at any time -our team will be happy to assist you and promptly send our maintenance staff to inspect and resolve the issue. We appreciate your understanding and the opportunity to make things right. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a much more pleasant stay.Sincerely,Ramandeep K.
5.0分
其他
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New, clean, and quiet.
Nice new hotel, nice restaurant by lobby. Easy parking close to highway and airport and close to amenities. Comfy beds and it was nice and quiet.
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酒店回复: Dear Daniel,Thank you so much for your 10/10 rating and kind words! We are thrilled to hear you enjoyed your stay and appreciated the cleanliness, quiet atmosphere, and convenient location. It is great to know you found the beds comfortable and liked the restaurant as well. We hope to welcome you back again soon!Sincerely,Ramandeep K.
5.0分
其他
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They treat you well. Room was super clean, but a little delayed. A number of places to eat in the area. But the restaurant inside the hotel is excellent. Compliments to the chef, the Chicken Penne was amazing!!
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酒店回复: Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. We take pride in providing a clean, comfortable stay and are glad you enjoyed our restaurant as well. Your compliments about the Chicken Penne will definitely be shared with our chef, we are so happy it made your meal special!It is also wonderful to hear that our location and dining options were convenient for you. We truly appreciate your feedback and would love to have you back whenever your travels bring you our way!Sincerely,Ramandeep K.
4.0分
其他
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The hotel was good enough but not exceptional in any way. The staff was very good and friendly. We arrived late - around midnight. The check-in was quick but there was nowhere to get a snack or drink at that time which I would have liked. The room was comfortable enough but not huge. The shower was adequate but not great. And there was no breakfast included, which was disappointing. The best thing was the location, very close to the church where we were attending a funeral.
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酒店回复: Thank you for sharing your feedback with us. We are glad to hear our staff made a positive impression and that you found the location convenient. We appreciate your comments regarding the room, shower, and snack availability, and will take them into consideration as we strive to improve our guest experience. We hope to have the opportunity to welcome you back in the future.Sincerely,Ramandeep K.
4.0分
其他
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We got a room with a hot tub. It was huge, very clean, romantic lighting, and had nice touches like bath robes, electric fireplace and a large flatscreen TV. Only downside was the bed was very soft, my husband found it hard to sleep in.
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酒店回复: Thank you for sharing your experience! We are delighted to hear you enjoyed the hot tub, cozy lighting, and the special touches in the room. We appreciate your feedback about the bed’s firmness and will take it into consideration as we strive to enhance comfort for all our guests. We hope to welcome you both back again soon!Sincerely,Ramandeep K.
5.0分
情侣出游
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Room was very very clean. Whenever we walk in this hotel we feel luxurious. Staff always make us feel like we are the most important guests. We eat at the bar every time we are here and it’s great. Girls working there are super friendly. We have booked here before and will continue in the future.
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酒店回复: Thank you so much for your wonderful feedback! We are thrilled to hear you feel a sense of luxury every time you walk through our doors and that our team consistently makes you feel valued. It is great to know you enjoy dining at the bar and appreciate our friendly staff. We truly look forward to welcoming you back for many more stays in the future!Sincerely,Ramandeep K.
Its so convenient within walking distance to everywhere we needed to go. Our room was spacious and clean.
Only thing that bothered me was the noise of the air conditioner starting up in the middlenof the night.
The staff was extremely helpful in accommodating our visiting Uncle while we stayed in the hotel. They allowed us access to the hotel's wheelchair so he could stay longer. Very much appreciated.
Everything seemed fine, staff was great, returned home with what I am sure are bed bug bites.
There was something came out from the sink at the joint connection gab when using the sink it makes me feel so bad, and I found something bit me and felt itchy in the morning
New, clean, and quiet.
Nice new hotel, nice restaurant by lobby. Easy parking close to highway and airport and close to amenities. Comfy beds and it was nice and quiet.
They treat you well. Room was super clean, but a little delayed. A number of places to eat in the area. But the restaurant inside the hotel is excellent. Compliments to the chef, the Chicken Penne was amazing!!
The hotel was good enough but not exceptional in any way. The staff was very good and friendly. We arrived late - around midnight. The check-in was quick but there was nowhere to get a snack or drink at that time which I would have liked. The room was comfortable enough but not huge. The shower was adequate but not great. And there was no breakfast included, which was disappointing. The best thing was the location, very close to the church where we were attending a funeral.
We got a room with a hot tub. It was huge, very clean, romantic lighting, and had nice touches like bath robes, electric fireplace and a large flatscreen TV. Only downside was the bed was very soft, my husband found it hard to sleep in.
Room was very very clean. Whenever we walk in this hotel we feel luxurious. Staff always make us feel like we are the most important guests. We eat at the bar every time we are here and it’s great. Girls working there are super friendly. We have booked here before and will continue in the future.