酒店回复: Thank you for taking the time to share your detailed feedback.We're truly sorry to hear that your stay did not meet your expectations, and we sincerely apologize for the inconveniences you experienced — particularly with the condition of the room, furnishings, and bedding. This is certainly not the standard we aim to provide, and we understand how these issues impacted your overall comfort.That said, we're very glad to hear that our staff was able to offer helpful and attentive service during your stay. Our team is committed to doing all they can to assist our guests, even when certain conditions fall short.Please know that your comments regarding the room quality and breakfast variety have been shared with management, and we’re currently reviewing areas that need improvement and renovation.We appreciate your honesty, and we hope to have the opportunity to welcome you back in the future — with a much-improved experience.Warm regards,
酒店回复: Thank you for your kind review! We're glad to hear you found value in your stay with us, especially with our clean accommodations and satisfying breakfast. It's great to know we could offer a comfortable and reasonably priced option during your travels. We appreciate your support and hope to welcome you again soon!
酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Hinton. It is always a pleasure to receive positive feedback.Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,SUPER8 HINTON
2.0分
家庭亲子
原文
翻译提供方:Google
淋浴很好,热水充足,水压充足,浴室干净。
门必须用力才能关上。
没有提供网络连接信息。
早餐室很小,员工和客人都不友好,热食不新鲜。咖啡很热,但根本喝不下去。
我们不会再住这里了。
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酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Hinton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Hinton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
酒店回复: Thank you for taking the time to share your experience. We're pleased to hear that your overall stay was comfortable and that our team made a positive impression. We’re sorry to learn that the breakfast area was overcrowded during your visit and that this made your morning less convenient—especially with young children. Your feedback is appreciated and will be shared with our team as we look for ways to improve the breakfast experience for all our guests. We hope to welcome you back again in the future.
位置很好,旁边中餐馆也很好吃
是的,我很享受这次住宿,员工们非常乐于助人。房间很干净,早餐也很不错。如果能有热水浴缸就更好了。
住宿非常满意
房间干净整洁,条件良好,浴室看起来最近翻新过。早餐比较简单,但选择丰富(鸡蛋、香肠、松饼、华夫饼、麦片、酸奶、吐司、咖啡/果汁)。停车方便,入住/退房手续快捷。我们唯一的抱怨是房间里有股霉味。
房子需要翻新,房间很小,家具很旧,床头板坏了,毯子不柔软,有刺,床单也破了。不过工作人员非常乐于助人,尽力提供帮助。早餐种类有限。总的来说,由于房子状况不佳,我们住得并不舒服。
我给这家酒店打了五星,因为它终于找到了一个合理的价格(136美元+税),干净整洁,早餐也不错。卡尔加里和埃德蒙顿的每晚房费都在250-300美元之间,所以这次真是松了一口气!
虽然开车大约一个小时,但对于游览贾斯珀国家公园来说,这是一个很好的选择。早餐还不错,但我们的房间就在服务室旁边,那里从凌晨3:30就开始施工——噪音很烦人,让我无法入睡。
淋浴很好,热水充足,水压充足,浴室干净。
门必须用力才能关上。
没有提供网络连接信息。
早餐室很小,员工和客人都不友好,热食不新鲜。咖啡很热,但根本喝不下去。
我们不会再住这里了。
房间和走廊有异味
走廊里有异味,房间里更糟糕。房间里可能有人做饭,而且我们到的时候房间还没有通风。异味弥漫在整栋楼里。他们很快就换了一间稍微好一点的房间。床很软,床单很旧。
住宿体验不错,但早餐区太拥挤了
我们只住了一晚,一切都很好。唯一的缺点是早餐很一般,而且人很多,所以我们最后不得不在房间里吃,这对年幼的孩子来说不太方便。