酒店回复: Thank you for your wonderful review! We’re glad you enjoyed our convenient location, comfortable rooms, and relaxing amenities. We truly appreciate your feedback and look forward to welcoming you back to the Coast Hinton Hotel soon.
4.0分
情侣出游
Room was clean ,easy parking,friendly staff ,breakfast room was full of oilfield workers so didnt get to try breakfast couldnt wait for a seat that long
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酒店回复: Dear Danny,Thank you very much for taking the time to share your feedback and for rating your stay with us. We’re pleased to hear that you found your room clean, enjoyed the easy parking, and experienced friendly service from our team.We sincerely apologize that you were unable to enjoy breakfast due to the dining area being busy during a peak time. Your comment is greatly appreciated, and we will continue working on better managing high-volume breakfast periods so all guests can be accommodated comfortably.We truly appreciate your understanding and hope to have the opportunity to welcome you back soon for an even better experience.
5.0分
商务出差
Everything was solid. They surprised me at check in with a security deposit, luckily I had the money to pay it since it wasn't discussed at all.
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酒店回复: Dear Guest,Thank you so much for your perfect rating and for choosing to stay with us.We’re glad to hear that everything went well during your stay. Regarding the security deposit, we sincerely apologize that this wasn’t communicated to you in advance. We will review our process to make sure this information is shared clearly with all guests prior to arrival.We truly appreciate your understanding and hope to welcome you back again soon.
4.0分
家庭亲子
Breakfast only goes till 9:30 starts a 6:30 check out is not till 11so it be better for families if open to 10:30 Am to better accommodate guests
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酒店回复: Hello Colleen,Thank you for your feedback and for staying with us. We appreciate your suggestion regarding the breakfast hours. We understand that extending breakfast until 10:30 AM can be more convenient for families and late risers.At the moment, our breakfast operates from 6:30 AM to 9:30 AM, but we will certainly review your suggestion with our team to see how we can better accommodate our guests in the future.We hope to welcome you back again soon.
3.0分
情侣出游
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room fireplace didn’t work and some of the other lights in the room also didn’t work new management needs $300 damage deposit didn’t mention anywhere on the app
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酒店回复: Hello Edwin,Thank you for your feedback. I’m sorry to hear about the issues you experienced with the fireplace, lighting, and the unlisted damage deposit. The $300 deposit is part of our standard policy under new management, but I understand it should have been clearly mentioned on the booking platform to avoid any surprises. Your comments are valuable, and we’ll be reaching out to ensure third-party listings accurately reflect this policy and that all in-room amenities are in proper working order.Regards,
4.0分
情侣出游
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Lovely Hotel. A little dated.
Staff pleasant. The hotel is over heated. But staff came and fixed the heat in our room. All and all I for sure would stay here again.
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酒店回复: Dear , Guest Thank you very much for your review of your recent stay at our hotel and for allowing us to respond. Your feedback is precious to us, as we strive to improve with every stay. Thank you, again, for taking the time to share a review with us. Nilesh Dhamankar General Manager
5.0分
家庭亲子
Wonderful staff…. Spacious room, pet friendly…. Breakfast got over by the time we reached. Rest all was fantastic!
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酒店回复: Dear , Guest Thank you very much for your review of your recent stay at our hotel and for allowing us to respond. Your feedback is precious to us, as we strive to improve with every stay. Thank you, again, for taking the time to share a review with us. Nilesh Dhamankar General Manager
因为是周末房间紧张久定了一个离景区100公里以外的酒店，没想到路上的风景很美，又节约了住房费用一举两得。
工作人员非常友善。
周遭采购还算方便
位置优越。房间很棒。床和浴室都非常舒适。
Room was clean ,easy parking,friendly staff ,breakfast room was full of oilfield workers so didnt get to try breakfast couldnt wait for a seat that long
Everything was solid. They surprised me at check in with a security deposit, luckily I had the money to pay it since it wasn't discussed at all.
Breakfast only goes till 9:30 starts a 6:30 check out is not till 11so it be better for families if open to 10:30 Am to better accommodate guests
room fireplace didn’t work and some of the other lights in the room also didn’t work new management needs $300 damage deposit didn’t mention anywhere on the app
Lovely Hotel. A little dated.
Staff pleasant. The hotel is over heated. But staff came and fixed the heat in our room. All and all I for sure would stay here again.
Wonderful staff…. Spacious room, pet friendly…. Breakfast got over by the time we reached. Rest all was fantastic!