酒店回复: We would like to thank you for taking the time to share your feedback about your recent stay with us. Feedback from our guests are very important to us and your input helps us in our efforts to providing excellent service. Thank you so much once again for choosing our property for your recent stay, we look forward to welcoming you in the future again. Warm Regards, Econo Lodge Inn & Suites
1.0分
家庭亲子
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*The general manager would not compensate us for our reservations due to unforeseen road closure from forest fire when all of the other hotels reservations we had to cancel did compensate us. All of our hotels were booked through a third party booking. Very poor customer relations at this Econo Lodge. Stay across the highway at the Best Western Plus-nicer hotel with cleaner rooms and a lovely breakfast for about the same price.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time. We hope for another opportunity to make your stay comfortable in the future. Kind regards, Econo Lodge Inn & Suites
3.0分
情侣出游
We walked into an uncleaned room but then were promptly given a new room.
It is pet friendly however there is not much around the motel.
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酒店回复: Dear Nicole, We would like to thank you for taking the time to share your feedback about your recent stay with us. Feedback from our guests are very important to us and your input helps us in our efforts to providing excellent service. Thank you so much once again for choosing our property for your recent stay, we look forward to welcoming you in the future again. Warm Regards, Econo Lodge Inn & Suites
3.0分
情侣出游
It was ok but we noticed in the middle of the night there’s a noise on the other room. We couldn’t sleep that night because of that noise.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time. We hope for another opportunity to make your stay comfortable in the future. Kind regards, Econo Lodge Inn & Suites
1.0分
商务出差
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Beware of fake positive reviews!
The hotel is actually run down, dirty and did not look anything like the pictures. The parking lot and exterior felt extremely unsafe as it was not well lit and there was police caution tape up along several walls and some exterior doors were off their hinges.
I was concerned that our vehicle would be robbed and felt very unsafe at the hotel. Would NOT recommend this hotel whatsoever!
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time. We hope for another opportunity to make your stay comfortable in the future. Warm regards, Econo Lodge Inn & Suites
4.0分
家庭亲子
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The breakfast was really nice! Besides many common items, there were also some special treats, like waffles with strawberries and whipped cream, banana bread, and hazelnut tea!
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酒店回复: We would like to thank you for taking the time to share your feedback about your recent stay with us. Feedback from our guests are very important to us and your input helps us in our efforts to providing excellent service. Thank you so much once again for choosing our property for your recent stay, we look forward to welcoming you in the future again. Warm Regards, Econo Lodge Inn & Suites
5.0分
其他
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Excellent
My stay at Econo Lodge Inn was excellent. The bed was so comfortable, the food was very good. The staff was very friendly and helpful. I would defjnitely stay there again.
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酒店回复: Dear Myrna, We would like to thank you for taking the time to share your feedback about your recent stay with us. Feedback from our guests are very important to us and your input helps us in our efforts to providing excellent service. Thank you so much once again for choosing our property for your recent stay, we look forward to welcoming you in the future again. Warm Regards, Econo Lodge Inn & Suites
5.0分
其他
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I LIKE THE FRIENDLY,KNOWLEDGEABLE STAFF MARIA. MARIA WAS VERY PATIENT WITH TRAVELERS AND UNDERSTOND OUR NEEDS. THE SERVICE WAS SO GOOD WE STOPPED IN FOR A SECOND STAY
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酒店回复: Dear Linda, We would like to thank you for taking the time to share your feedback about your recent stay with us. Feedback from our guests are very important to us and your input helps us in our efforts to providing excellent service. Thank you so much once again for choosing our property for your recent stay, we look forward to welcoming you in the future again. Warm Regards, Econo Lodge Inn & Suites
5.0分
其他
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Maria was awesome. She signed me up for the points program. And handed me a couple of coupons.
Maria called my room shortly after check in to make sure my room was comfortable.
Greatly appreciated!
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酒店回复: Dear Darwin, We would like to thank you for taking the time to share your feedback about your recent stay with us. Feedback from our guests are very important to us and your input helps us in our efforts to providing excellent service. Thank you so much once again for choosing our property for your recent stay, we look forward to welcoming you in the future again. Warm Regards, Econo Lodge Inn & Suites
前台服务态度很差！我询问酒店条款时，他竟然嘲笑我。体验非常糟糕！！
My stay was wonderful,got good sleep.
Everything was clean & excellent service.
Friendly service
*The general manager would not compensate us for our reservations due to unforeseen road closure from forest fire when all of the other hotels reservations we had to cancel did compensate us. All of our hotels were booked through a third party booking. Very poor customer relations at this Econo Lodge. Stay across the highway at the Best Western Plus-nicer hotel with cleaner rooms and a lovely breakfast for about the same price.
We walked into an uncleaned room but then were promptly given a new room.
It is pet friendly however there is not much around the motel.
It was ok but we noticed in the middle of the night there’s a noise on the other room. We couldn’t sleep that night because of that noise.
Beware of fake positive reviews!
The hotel is actually run down, dirty and did not look anything like the pictures. The parking lot and exterior felt extremely unsafe as it was not well lit and there was police caution tape up along several walls and some exterior doors were off their hinges.
I was concerned that our vehicle would be robbed and felt very unsafe at the hotel. Would NOT recommend this hotel whatsoever!
The breakfast was really nice! Besides many common items, there were also some special treats, like waffles with strawberries and whipped cream, banana bread, and hazelnut tea!
Excellent
My stay at Econo Lodge Inn was excellent. The bed was so comfortable, the food was very good. The staff was very friendly and helpful. I would defjnitely stay there again.
I LIKE THE FRIENDLY,KNOWLEDGEABLE STAFF MARIA. MARIA WAS VERY PATIENT WITH TRAVELERS AND UNDERSTOND OUR NEEDS. THE SERVICE WAS SO GOOD WE STOPPED IN FOR A SECOND STAY
Maria was awesome. She signed me up for the points program. And handed me a couple of coupons.
Maria called my room shortly after check in to make sure my room was comfortable.
Greatly appreciated!