酒店回复: Dear Heriberto,Thank you for taking the time to share your feedback. I sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the unexpected water outage.We understand how frustrating it must have been to be without water for basic needs and to not receive timely notice or assistance during that time. This situation was unexpected and certainly fell short of the standard of service we aim to provide. While we did our best to resolve the issue as quickly as possible, we truly regret the disruption it caused to your stay.We also understand that the lack of a courtesy gesture at the time added to your disappointment. While it doesn’t undo the experience, we have credited 10,000 IHG One Rewards points to your account as a gesture of goodwill, and we hope this helps restore a bit of your confidence in staying with us again.Your feedback has been shared with our team to ensure we improve our communication and service recovery in such situations. We truly appreciate your loyalty as an IHG Rewards member and hope to welcome you back for a much-improved experience in the future.
就在Airport road,自驾打车都很方便。
对面沃尔玛，吃饭也很方便。
酒店的每个角落都非常干净。我看到很多关于早餐的好评，但当我实际去吃的时候，选择不多，大部分食物都已经没了，只剩下一些面包……有点令人失望。建议大家还是早点去吃早餐。
住了一晚。一切都非常干净出色——床、枕头、淋浴、浴室用品、24小时咖啡、免费早餐、免费停车、泳池、按摩浴缸，而且靠近机场和餐厅，还可以延迟退房。价格也很合理。强烈推荐。
酒店翻新后看起来很不错。房间干净整洁，浴室也升级了。早餐还行，停车也很方便。
房间里没有瓶装水，要买，2.5加元一瓶………早餐不咋地，其他都还好
我本来以为浴室里会有浴缸。
员工很棒，价格实惠。
早餐很差
泳池和热水浴缸都很棒，水温也很舒适。
早餐很棒。地理位置优越。
有一天，酒店里停水了，连洗手和洗澡都没法用。这一切都是事先没有通知就发生的，唯一的解决办法就是等上几个小时。酒店既没有提供任何优惠，也没有提供任何折扣。