The room was in very poor condition. Stained furniture, missing lamp shades, stained tub, broken mattress, patio was filthy and structure appeared unsafe... patio furniture was gone except for one chair... we checked out and had to find other accommodations
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear that your stay at Ramada by Wyndham Quesnel did not meet your expectations. We strive to create a comfortable and enjoyable experience for all of our guests, and it’s clear we missed the mark during your visit.Please rest assured that your concerns are being taken seriously, and we are already looking into ways to improve in the areas you mentioned. We would love the opportunity to make things right and hope you’ll consider giving us another chance in the future.If you would like to discuss your experience further or have any additional comments, please feel free to reach out directly.Best Regards,Guest Services TeamRamada by Wyndham Quesnel
3.0分
商务出差
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Room had a smell. Bathroom shower enclosure was cracked. Walls in bathroom not so nice. Was a pet room so maybe it was saved for pet owners. Check in service was awesome
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酒店回复: Dear GuestThank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a pleasant stay at Ramada by Wyndham Quesnel. It’s always our goal to provide outstanding service and comfort to our guests, and we’re so glad we were able to meet your expectations.We truly appreciate your kind words and hope to welcome you back soon for another memorable visit!Best Regards, ,Guest Services TeamRamada by Wyndham Quesnel
3.0分
家庭亲子
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Staff was helpful and accomadating. Rooms clean, showing signs of age though. The biggest let down was the pool only being open until 8pm. Ive never seen one close before 10pm. As a result we never did get to use it.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear that your stay at Ramada by Wyndham Quesnel did not meet your expectations. We strive to create a comfortable and enjoyable experience for all of our guests, and it’s clear we missed the mark during your visit.Please rest assured that your concerns are being taken seriously, and we are already looking into ways to improve in the areas you mentioned. We would love the opportunity to make things right and hope you’ll consider giving us another chance in the future.If you would like to discuss your experience further or have any additional comments, please feel free to reach out directly.Best Regards,Guest Services TeamRamada by Wyndham Quesnel
4.0分
其他
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Someone had smoked in the room prior to our stay and so I mentioned it so we didn’t get charged for something we didn’t do. They offered us a new room but we toughed it out. The chamber maid should have noticed and done what was required to remove the smell. I mentioned it and they will look into it. I’ve stayed there plenty and this is the first time this has happened. Otherwise, all was great.
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酒店回复: Dear GuestThank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a pleasant stay at Ramada by Wyndham Quesnel. It’s always our goal to provide outstanding service and comfort to our guests, and we’re so glad we were able to meet your expectations.We truly appreciate your kind words and hope to welcome you back soon for another memorable visit!Best Regards, ,Guest Services TeamRamada by Wyndham Quesnel
4.0分
家庭亲子
Location was good, easy walk to downtown, quiet area. Housekeeping could have checked each day during our stay if we needed more clean towels or coffee
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酒店回复: Dear GuestThank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a pleasant stay at Ramada by Wyndham Quesnel. It’s always our goal to provide outstanding service and comfort to our guests, and we’re so glad we were able to meet your expectations.We truly appreciate your kind words and hope to welcome you back soon for another memorable visit!Best Regards, ,Guest Services TeamRamada by Wyndham Quesnel
5.0分
其他
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I really appreciated the staff going above and beyond to help me find my cat, when she hid very well in the room. For customer service alone, they get 5/5 stars.
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酒店回复: Dear GuestThank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a pleasant stay at Ramada by Wyndham Quesnel. It’s always our goal to provide outstanding service and comfort to our guests, and we’re so glad we were able to meet your expectations.We truly appreciate your kind words and hope to welcome you back soon for another memorable visit!Best Regards, ,Guest Services TeamRamada by Wyndham Quesnel
1.0分
情侣出游
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Would not recommend. Room had stains everywhere and place is easily 40 years old with no renovations. They charged me 134$ for one night when the place is worth $80. Do not stay here unless you are a worker and are being paid to stay here.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear that your stay at Ramada by Wyndham Quesnel did not meet your expectations. We strive to create a comfortable and enjoyable experience for all of our guests, and it’s clear we missed the mark during your visit.Please rest assured that your concerns are being taken seriously, and we are already looking into ways to improve in the areas you mentioned. We would love the opportunity to make things right and hope you’ll consider giving us another chance in the future.If you would like to discuss your experience further or have any additional comments, please feel free to reach out directly.Best Regards,Guest Services TeamRamada by Wyndham Quesnel
酒店就在市政府对面
酒店有点老旧，但很干净。如果不是楼下房间开派对到凌晨一点，本来会是一次不错的住宿体验。
肠道
The room was in very poor condition. Stained furniture, missing lamp shades, stained tub, broken mattress, patio was filthy and structure appeared unsafe... patio furniture was gone except for one chair... we checked out and had to find other accommodations
Room had a smell. Bathroom shower enclosure was cracked. Walls in bathroom not so nice. Was a pet room so maybe it was saved for pet owners. Check in service was awesome
Staff was helpful and accomadating. Rooms clean, showing signs of age though. The biggest let down was the pool only being open until 8pm. Ive never seen one close before 10pm. As a result we never did get to use it.
Someone had smoked in the room prior to our stay and so I mentioned it so we didn’t get charged for something we didn’t do. They offered us a new room but we toughed it out. The chamber maid should have noticed and done what was required to remove the smell. I mentioned it and they will look into it. I’ve stayed there plenty and this is the first time this has happened. Otherwise, all was great.
Location was good, easy walk to downtown, quiet area. Housekeeping could have checked each day during our stay if we needed more clean towels or coffee
I really appreciated the staff going above and beyond to help me find my cat, when she hid very well in the room. For customer service alone, they get 5/5 stars.
Would not recommend. Room had stains everywhere and place is easily 40 years old with no renovations. They charged me 134$ for one night when the place is worth $80. Do not stay here unless you are a worker and are being paid to stay here.