酒店回复: Thank you for staying at Chateau Inn & Suites in Bonnyville. We look into the pool water being too cold. We hope you stay with us again
5.0分
商务出差
原文
翻译提供方：Google
酒店的一切都很棒，我100%推荐⭐️⭐️⭐️⭐️⭐️
展开
酒店回复: Thank you for staying at Chateau Inn & Suites in Bonnyville. We hope you stay with us again
5.0分
其他
原文
翻译提供方：Google
没有意见
展开
酒店回复: Dear JeffreyThank you for staying at Chateau Inn & Suites in Bonnyville. We hope you stay with us again
2.0分
其他
展开
Family stay - At first glance the room was clean. Stained facecloths, blood on the blanket for the pullout couch. No towels in the pool & the bottom of the pool was dirty all you could feel was dirt on your feet. Called down for more towels for our room because there was only 2 after coming up wet from the pool & was told no one could bring them up that we had to go down to get them which whatever I went down & were only given small pool towels because it was all they had clean.
展开
酒店回复: Thank you for staying at Chateau Inn & Suites in Bonnyville. We are so sorry about this. We do not keep pool towels in the pool area. We do let guest know at check in they are to grab towels at the front desk, also they are sign in the elevators to let guest know about the pool towel are at the front desk. Thank you for your review.
5.0分
朋友出游
展开
Check in was great! Breakfast was great and the breakfast host was amazing. The cleaning crew was very cheerful and you could tell they were proud of their work.
Great pillows too!!!
展开
酒店回复: Thank you for staying at Chateau Inn & Suites in Bonnyville. We hope you stay with us again
5.0分
家庭亲子
展开
Very good stay with family. Our room was quite large and very clean and comfortable. The free breakfast was delicious and well-made and there was the bonus of a pancake making machine! The pool, hot tub, work-out room and sauna were a nice bonus. Helpful staff on check-in and check-out. Lovely town - we were there for the fall fair and it was well-attended for the entire weekend.
展开
酒店回复: Thank you for staying at Chateau Inn & Suites in Bonnyville. We hope you stay with us again
5.0分
商务出差
Great place to stay. I am in the area every couple of months and i always stay here. Good breakfast and friendly staff.
展开
酒店回复: Thank you for staying at Chateau Inn & Suites in Bonnyville. We hope you stay with us again
5.0分
商务出差
展开
We booked this as my daughter had an appointment at the hospital - it was dingy and rough - smelt like cigarettes. Floor height window was wide open, no screen, no lock, loose hinge and I had a crawling age baby at the time - made me so nervous
展开
酒店回复: Thank you for staying at Chateau Inn & Suites in Bonnyville. We will be looking into this issue as it is a safety issue for future guest. We apologies about this.
5.0分
其他
展开
This hotel was very quiet & clean, nice location close to what we needed, staff was amazing. They also have a greeaat breakfast! too bad the pancake maker wasn't working but the breakfast was wonderful. We'll definitely stay here again.
展开
酒店回复: Thank you for staying at Chateau Inn & Suites in Bonnyville. We hope you stay with us again
5.0分
情侣出游
展开
Great room, comfortable bed. Good breakfast. Friendly staff. Decent location. Hot tub jets were not working, nor was the sauna, and main pool was quite cold. Pool area was nice otherwise. Plenty of parking.
展开
酒店回复: Thank you for staying at Chateau Inn & Suites in Bonnyville. We are working on getting the jets fixed in the hot tub, and getting the sauna fix as well. We hope you stay with us again
酒店很棒，价格实惠，床很舒服，房间干净。不过有个小缺点：泳池水太冷，不舒服。
酒店的一切都很棒，我100%推荐⭐️⭐️⭐️⭐️⭐️
没有意见
Family stay - At first glance the room was clean. Stained facecloths, blood on the blanket for the pullout couch. No towels in the pool & the bottom of the pool was dirty all you could feel was dirt on your feet. Called down for more towels for our room because there was only 2 after coming up wet from the pool & was told no one could bring them up that we had to go down to get them which whatever I went down & were only given small pool towels because it was all they had clean.
Check in was great! Breakfast was great and the breakfast host was amazing. The cleaning crew was very cheerful and you could tell they were proud of their work.
Great pillows too!!!
Very good stay with family. Our room was quite large and very clean and comfortable. The free breakfast was delicious and well-made and there was the bonus of a pancake making machine! The pool, hot tub, work-out room and sauna were a nice bonus. Helpful staff on check-in and check-out. Lovely town - we were there for the fall fair and it was well-attended for the entire weekend.
Great place to stay. I am in the area every couple of months and i always stay here. Good breakfast and friendly staff.
We booked this as my daughter had an appointment at the hospital - it was dingy and rough - smelt like cigarettes. Floor height window was wide open, no screen, no lock, loose hinge and I had a crawling age baby at the time - made me so nervous
This hotel was very quiet & clean, nice location close to what we needed, staff was amazing. They also have a greeaat breakfast! too bad the pancake maker wasn't working but the breakfast was wonderful. We'll definitely stay here again.
Great room, comfortable bed. Good breakfast. Friendly staff. Decent location. Hot tub jets were not working, nor was the sauna, and main pool was quite cold. Pool area was nice otherwise. Plenty of parking.