Everything about our stay was great! We absolutely loved the floorplan of our room and appreciated that each bedroom had its own bathroom. We will definitely be staying again!
On another note, the person who checked us in upon arrival was very pleasant, accommodating, and professional. We definitely felt welcomed by her excellent service, and it set a great tone for our stay.
That said, I did want to share one concern. While I was serving myself breakfast, a member of the kitchen staff made a remark out loud about someone being wasteful because some bacon had been dropped near the serving area. I was the only person in the breakfast area at the time, so the comment felt directed at me—even though I hadn’t caused it. I felt uncomfortable and had to correct the staff member, as the remark came across as accusatory.
This won’t impact my decision to return, but I do believe the kitchen staff could benefit from some coaching on guest interaction and maintaining a respectful atmosphere during service.
Thank you again for an otherwise wonderful stay!
5.0分
其他
Nice get away
The Desk clerks were friendly and helpful. The room was perfect. The pool was good.
5.0分
商务出差
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From the moment we arrived the staff went all out to make sure our stay was incredible. The breakfast was amazing, and the room had everything we needed to cook healthy meals at the hotel.
The staff in the morning that prepared and served breakfast was head and shoulders above everyone else, and that is already hard to do as every member of the staff we encountered were friendly, courteous, and helpful.
It wasn't disingenuous, these employees seemed happy to be at work, and that is a sign of a pretty healthy workplace.
I would recommend this hotel to ANYONE!!
5.0分
朋友出游
A good, dependable residence inn. Friendly and helpful staff and all amenities you’d ever need.
5.0分
其他
Great place to stay! Lots to do around the area
5.0分
商务出差
Really friendly staff, very safe, conveniently located.
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酒店回复: Thank you for taking the time to post a review on behalf of your stay with us. We appreciate the 10\10 score. We are very happy to hear that the hotels' location was convenient for you and that our staff was friendly. We hope to see you again during your traveling times.
3.0分
商务出差
Addie at the front desk was wonderful. She went out of her way to help.
5.0分
家庭亲子
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The staff there, every one of them, are fantastic! Very friendly and attentive. Especially Courtney who took the time to look for my son’s lost toy car in our room after our stay. The entire cleaning staff searched for it as well. Our room was cleaned and organized to perfection and the breakfast was also a nice touch! They also had coffee on very early in the morning for people like me. The pool was also very clean. All of that and while they are remodeling too!
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酒店回复: Thank you for the amazing 5-star review! We appreciate your feedback and will make sure your shout out with Courtney. We hope to see you again soon.
5.0分
家庭亲子
Very clean, awesome staff
3.0分
商务出差
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The room was nice and big, the bed was pretty comfy, but the heating/ cooling system made for the worst night sleep of our trip. It was noisy, much like hearing an airplane land next door. When it was on, we were freezing. When it was off, we were too hot. Thankfully we had early morning meetings and had no expectation that we would sleep in. Oh, and the bag breakfasts...I’m wondering if the purchasing manager ever actually tasted some of those plastic wrapped things. Wow. But other than that, the front desk person was very nice and the parking lot was lovely.
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酒店回复: Hello and thank you for the review. I am curious if this feedback was about our property as we do not do bag breakfasts in the morning.
2 Room Floorplan is great
Everything about our stay was great! We absolutely loved the floorplan of our room and appreciated that each bedroom had its own bathroom. We will definitely be staying again!
On another note, the person who checked us in upon arrival was very pleasant, accommodating, and professional. We definitely felt welcomed by her excellent service, and it set a great tone for our stay.
That said, I did want to share one concern. While I was serving myself breakfast, a member of the kitchen staff made a remark out loud about someone being wasteful because some bacon had been dropped near the serving area. I was the only person in the breakfast area at the time, so the comment felt directed at me—even though I hadn’t caused it. I felt uncomfortable and had to correct the staff member, as the remark came across as accusatory.
This won’t impact my decision to return, but I do believe the kitchen staff could benefit from some coaching on guest interaction and maintaining a respectful atmosphere during service.
Thank you again for an otherwise wonderful stay!
Nice get away
The Desk clerks were friendly and helpful. The room was perfect. The pool was good.
From the moment we arrived the staff went all out to make sure our stay was incredible. The breakfast was amazing, and the room had everything we needed to cook healthy meals at the hotel.
The staff in the morning that prepared and served breakfast was head and shoulders above everyone else, and that is already hard to do as every member of the staff we encountered were friendly, courteous, and helpful.
It wasn't disingenuous, these employees seemed happy to be at work, and that is a sign of a pretty healthy workplace.
I would recommend this hotel to ANYONE!!
A good, dependable residence inn. Friendly and helpful staff and all amenities you’d ever need.
Great place to stay! Lots to do around the area
Really friendly staff, very safe, conveniently located.
Addie at the front desk was wonderful. She went out of her way to help.
The staff there, every one of them, are fantastic! Very friendly and attentive. Especially Courtney who took the time to look for my son’s lost toy car in our room after our stay. The entire cleaning staff searched for it as well. Our room was cleaned and organized to perfection and the breakfast was also a nice touch! They also had coffee on very early in the morning for people like me. The pool was also very clean. All of that and while they are remodeling too!
Very clean, awesome staff
The room was nice and big, the bed was pretty comfy, but the heating/ cooling system made for the worst night sleep of our trip. It was noisy, much like hearing an airplane land next door. When it was on, we were freezing. When it was off, we were too hot. Thankfully we had early morning meetings and had no expectation that we would sleep in. Oh, and the bag breakfasts...I’m wondering if the purchasing manager ever actually tasted some of those plastic wrapped things. Wow. But other than that, the front desk person was very nice and the parking lot was lovely.