酒店回复: Merci d'avoir pris le temps de répondre à notre enquête en ligne concernant votre récent séjour dans notre hôtel.Nous espérons vous revoir bientôt !
4.0分
情侣出游
原文
翻译提供方：Google
需要翻新，他们标明禁止吸烟，但香烟味非常明显
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酒店回复: Merci d'avoir pris le temps de répondre à notre enquête en ligne concernant votre récent séjour dans notre hôtel.Au nom de toute notre équipe, je vous présente mes excuses pour ne pas avoir été à la hauteur de vos attentes. Votre satisfaction est notre priorité et nous utiliserons vos commentaires pour apporter des améliorations et garantir une expérience exceptionnelle à nos clients à l'avenir.J'espère que vous envisagerez de séjourner à nouveau parmi nous afin que nous puissions vous offrir une expérience encore meilleure.
2.0分
商务出差
原文
翻译提供方：Google
房间里有令人不安的潮湿气味
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon
5.0分
情侣出游
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Joanna was the best front desk clerk I have encountered. I have stayed in many hotels around the world with excellent personnel, but Joanna was truly the top. She provided wonderful service and hospitality during our stay. She and my wife became Facebook friends.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We hope to see you again soon!
4.0分
其他
2nd floor room access was a long way from the entrance.
The front desk manager was very good at customer service.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
4.0分
其他
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Nice friendly staff and clean room. Definitely needs some updates though. Old AC/heater, some paint needed in the bathroom ceiling. Outside needs some sprucing up. Not much curb appeal. My room smelled like smoke although it was a non smoking room. Could be because of old carpet or people smoking outside. The price was good.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon
床很舒服，房间也很干净安静。夫复何求！
一家老旧的酒店。有难闻的气味。
每次入住都很满意，工作人员总是很友善，乐于助人。
房间还可以，但家具有点陈旧。靠近繁忙嘈杂的道路。早餐还算可以接受。
需要翻新，他们标明禁止吸烟，但香烟味非常明显
房间里有令人不安的潮湿气味
好的
Joanna was the best front desk clerk I have encountered. I have stayed in many hotels around the world with excellent personnel, but Joanna was truly the top. She provided wonderful service and hospitality during our stay. She and my wife became Facebook friends.
2nd floor room access was a long way from the entrance.
The front desk manager was very good at customer service.
Nice friendly staff and clean room. Definitely needs some updates though. Old AC/heater, some paint needed in the bathroom ceiling. Outside needs some sprucing up. Not much curb appeal. My room smelled like smoke although it was a non smoking room. Could be because of old carpet or people smoking outside. The price was good.