酒店回复: We are glad that your overall stay was enjoyable. Your comments regarding limited parking is extremely important to us. We hope the next time you are in Amherst we will have the pleasure of welcoming you and your daughter back.
酒店回复: Dear Richard, Thank you for your feedback. It was a pleasure having you stay with us. We sincerely apologize for the inconvenience due to the pets left unattended. We do have a strict policy for our furry friends in the room and they are not supposed to be left alone. We would be investigating the same. We sincerely apologize for the inconvenience and look forward to an opportunity to welcome you back again. We hope to welcome you back soon. Rakesh, Comfort Inn Amherst
酒店回复: Dear Valued Guest, Thank you for taking the time to review your stay with us. Your feedback about the condition of your room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Glenda, Comfort Inn Amherst
酒店回复: Dear MikeWe are delighted that you enjoyed your stay with us.We will be sure to share your positive comments with the rest of our team.We look forward to your next visit.
4.0分
情侣出游
原文
翻译提供方:Google
工作人员很友好,解答了我们所有的问题。房间很干净。
希望能有一间健身房
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酒店回复: Dear Valued Guest, I am delighted that you enjoyed your stay with us. I hope that next time you are in Amherst, we will have the pleasure of welcoming you back. I hope you have a great evening.
3.0分
其他
原文
翻译提供方:Google
干净,但办理入住手续很慢,早餐座位数量非常不足。
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酒店回复: On behalf of our entire team, I would like to sincerely apologize for not meeting your expectations.We are pleased to share with you that renovations to the breakfast area will start this fall.We hope when it is completed, we will have the pleasure of welcoming you back.
5.0分
情侣出游
原文
翻译提供方:Google
干净、便利、员工友好。午餐选择丰富。
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酒店回复: Dear MichelThank you for your wonderful review.I hope the next time you are in Amherst, we will have the pleasure of welcoming you back.Have a wonderful evening.Glenda
4.0分
情侣出游
原文
翻译提供方:Google
午餐时,没有座位,只有 3 张桌子
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酒店回复: Good morning Joanne,On behalf of our entire team, I would like to sincerely apologize for not meeting your expectations. We are pleased to share with you that renovations to the breakfast area will start this fall. We hope when it is completed, we will have the pleasure of welcoming you back.
5.0分
家庭亲子
原文
翻译提供方:Google
受到推崇的
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酒店回复: Dear Sylvie,Thank you for your positive review. It was a pleasure having you stay with us. Hope to welcome you back soon for a chance to make it right. Rakesh, Comfort Inn Amherst
基本满足我们的需求
我在舒适的床上睡得很好。我女儿在她的床上也睡得很好。需要注意的事项:早餐添加无麸质食品。食用无麸质食品似乎存在交叉污染的风险,不太安全。
酒店似乎有一些长期住客。但这并没有影响我们的住宿体验。停车场很奇怪,无论从大楼的哪一侧开车,都只能朝一个方向行驶——方向是从前到后。停车位很紧张,但我们还是找到了一个车位。注意到停车场外面有一些有趣的游戏,但感觉有点简陋。也许白天玩会更有吸引力。他们似乎在努力保持清洁。我想我因为太累了,所以忽略了房间里的一些东西。这对我们来说是旅途中短暂的一晚。我睡得很好。喜欢Comfort Inn的床。
我们到那里的时候,电已经停了……所以没有灯……没有冰……房间里没有冰箱,很冷……很惊讶他们没有发电机……他们有一个小灯笼可以用,但经过一整天的驾驶后,这肯定不是一个好的休息体验……他们甚至没有提供任何折扣
我们的房间到处都是狗,主人甚至都没带狗,狗在房间里不停地叫……晚上9点就停不下来了!!!
我们再也不会住Comfort Inn了!!
客房服务需要改进。房间地板清洁不彻底。咖啡机不干净,房间里咖啡机的水箱也不干净。感谢前台团队帮我换了房间,但房间地板也有一些地方不太干净。
这可能是我住过的最干净的酒店。由于我有两个单独的预订,所以预订时出现了一些混乱,但工作人员非常友好地处理了这个问题
工作人员很友好,解答了我们所有的问题。房间很干净。
希望能有一间健身房
干净,但办理入住手续很慢,早餐座位数量非常不足。
干净、便利、员工友好。午餐选择丰富。
午餐时,没有座位,只有 3 张桌子
受到推崇的