The room met our expectations and more!! Gorgeous view of the Golf Course, comfy beds, great experience with the staff at the front desk, both checking in and out. Thank you for a fab over night stay.
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酒店回复: Thank you so much for your wonderful 10/10 review, Neil! We’re delighted to hear that your stay exceeded expectations and that you enjoyed the gorgeous golf course view, comfortable beds, and friendly service from our front desk team.It was a pleasure having you with us, and we look forward to welcoming you back for another fabulous stay soon!
5.0分
家庭亲子
Really nice check in staff, beautiful facility, love the cold plunge, yoga room and awesome restaurant.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you enjoyed the check-in experience, the facility, and especially the cold plunge, yoga room, and restaurant. It's wonderful to know that these features made your visit memorable. We truly appreciate your feedback and look forward to welcoming you back again soon!
5.0分
商务出差
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Corner room so upgraded tv and access to wired internet as well… staff is always friendly and welcoming as been a regular the last yr now… heat from all units in room were more then enough to keep me warm. Beds are a little stiff but not a deal breaker. Restaurant on site and close to all amenities. Also parking for sparrow scooters on site.
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酒店回复: Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your room and appreciated the enhanced amenities. It's wonderful to know our team has made you feel welcome during your stays over the past year, your continued loyalty means the world to us.Thank you again for your support, and we look forward to welcoming you back soon!
5.0分
其他
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The rooms were very clean, very nice.
The beds were comfy, was nice they had two types of pillows to accommodate different sleepers.
The photos online do nothing for this hotel it is way nicer than expected.
They have fire pits and you can buy smore kits
The outdoor bar with fire tables were really nice.
The pool area is amazing, the water was warm the hot tub was so nice.
I have nothing bad to say about the staff and hotel.
Only downside was a hockey team there and they were all out enjoying the hot tub and pool having fun.
But very disrespectful to other guests. The teenagers were splashing the water from the cold plunge at the people in the hot tub.
Yes I am that person that cares only because I was very cold and wanted to enjoy the hot tub.
This is no reflection on the hotel.
Highly recommend staying here.
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酒店回复: Thank you so much for taking the time to share your experience with us her at the Balcomo - A Ramada by Wyndham. We’re thrilled to hear you enjoyed the cleanliness of our rooms, the comfort of the beds, and the variety of amenities we offer, including our outdoor fire pits, bar, and pool area. It’s great to know that you felt the hotel exceeded your expectations based on the online photos, that’s always wonderful feedback for us!We’re also grateful for your kind words about our staff. Providing exceptional service is one of our top priorities, and it’s fantastic to hear we met that standard during your stay.We do want to acknowledge your experience with the group of teenagers in the pool and hot tub. While we encourage guests to enjoy our amenities, we take matters of respect and courtesy towards others seriously. We will address this with our team to ensure that everyone can enjoy the facilities in a peaceful and considerate environment. Your feedback is invaluable as it helps us continue to improve our guests' experiences.We genuinely appreciate your recommendation and hope to welcome you back to The Balcomo for another stay in the future. Should you choose to return, please don’t hesitate to reach out to us directly if you have any preferences or special requests. We’ll be happy to accommodate!
5.0分
其他
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Amazing property. The rooms are nice, beds are comfy. The wellness centre is amazing!! Hot tub, cold plunge pool, swimming pool and yoga room were so nice we stayed an extra couple of nights so we could enjoy them. Resort vacation at a Ramada. Who knew! Highly recommend.
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酒店回复: Thank you so much for your amazing review! We're thrilled to hear you enjoyed your stay and made the most of our wellness centre. We love that you extended your visit just to soak it all in! Your kind words about our comfy rooms and resort-like atmosphere mean a lot to us. We truly appreciate your recommendation and hope to welcome you back again soon!
5.0分
其他
Lovely hotel! Modern, tastefully decorated room in a quiet garden-side location. Very friendly staff – I’d be happy to stay again.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at Balcomo - A Ramada by Wyndham. We take pride in maintaining our property to exceed our guest expectations. We're delighted to hear as well that you find our staff welcoming which made you choose to stay with us again in the future. Looking forward to your next visit.
4.0分
情侣出游
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Cute, simple, clean, and affordable sums up our trip. Our check in was easy and quick. The hotel has a resturant right on the grounds but is also located very close to other restaurants and is in walking distance to the South Okanagan Event Center where we were going to watch a concert so super convenient location. The rooms, pool, and parking are behind a gate which is unlocked by your room key providing a super safe atmosphere. The pool, hot tub, cold plunge, and sauna are in great condition, unfortunately we didnt get a chance to use them, but that was our fault. Checkout was fast and simple too. While its not right down town its still on one of the main roads. I would definitely stay here again.
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酒店回复: Thank you so much for taking the time to share your experience with us and for your generous 8/10 rating!We’re thrilled to hear that you enjoyed your stay and found our hotel to be clean, simple, and affordable – that’s exactly the experience we aim to provide. It's great to know that our location worked well for your concert plans and that the convenience and safety of our gated facilities added to your comfort.While we’re sorry you didn’t get a chance to use the pool and wellness amenities, we hope you’ll return soon and take full advantage of them next time!Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future!Warm regards!
5.0分
其他
I was not aware of any pet areas - so sad to miss that. But the ability to have my two dogs was fantastic. Ramada will be my go to in the futu
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酒店回复: Thank you so much for your perfect rating and kind words! We're thrilled to hear that you and your two dogs had a great stay with us. We're sorry you missed out on our designated pet areas — we’ll be sure to highlight them better in the future so all our guests (and their furry friends!) can enjoy them. We look forward to welcoming you back to our hotel as your go-to spot! Best regards!
我们真的很享受在 Balcomo 的住宿，酒店离附近的商店（杂货店、星巴克、Tim Hortons）很近，开车5分钟就能到奥肯那根湖。房间很干净，我特意提前要了额外的毛巾，这样就不用再麻烦他们了，很高兴他们事先就准备好了。办公椅有点损坏，每次我坐上去都会刮到裤子。没能用上电视，要是能有 Netflix 或 Disney+ 就更好了。我们很喜欢温水泳池。甚至在入住的第二个晚上，我还看到了北极光。
这是一间新装修的房间。装饰很漂亮，床也很舒服。是个很棒的住宿地点。我们还免费获得了少年A冰球赛的门票，比赛场地就在酒店对面。这真是一个意外之喜，为我们的住宿锦上添花。
The room met our expectations and more!! Gorgeous view of the Golf Course, comfy beds, great experience with the staff at the front desk, both checking in and out. Thank you for a fab over night stay.
Really nice check in staff, beautiful facility, love the cold plunge, yoga room and awesome restaurant.
Corner room so upgraded tv and access to wired internet as well… staff is always friendly and welcoming as been a regular the last yr now… heat from all units in room were more then enough to keep me warm. Beds are a little stiff but not a deal breaker. Restaurant on site and close to all amenities. Also parking for sparrow scooters on site.
The rooms were very clean, very nice.
The beds were comfy, was nice they had two types of pillows to accommodate different sleepers.
The photos online do nothing for this hotel it is way nicer than expected.
They have fire pits and you can buy smore kits
The outdoor bar with fire tables were really nice.
The pool area is amazing, the water was warm the hot tub was so nice.
I have nothing bad to say about the staff and hotel.
Only downside was a hockey team there and they were all out enjoying the hot tub and pool having fun.
But very disrespectful to other guests. The teenagers were splashing the water from the cold plunge at the people in the hot tub.
Yes I am that person that cares only because I was very cold and wanted to enjoy the hot tub.
This is no reflection on the hotel.
Highly recommend staying here.
Amazing property. The rooms are nice, beds are comfy. The wellness centre is amazing!! Hot tub, cold plunge pool, swimming pool and yoga room were so nice we stayed an extra couple of nights so we could enjoy them. Resort vacation at a Ramada. Who knew! Highly recommend.
Lovely hotel! Modern, tastefully decorated room in a quiet garden-side location. Very friendly staff – I’d be happy to stay again.
Cute, simple, clean, and affordable sums up our trip. Our check in was easy and quick. The hotel has a resturant right on the grounds but is also located very close to other restaurants and is in walking distance to the South Okanagan Event Center where we were going to watch a concert so super convenient location. The rooms, pool, and parking are behind a gate which is unlocked by your room key providing a super safe atmosphere. The pool, hot tub, cold plunge, and sauna are in great condition, unfortunately we didnt get a chance to use them, but that was our fault. Checkout was fast and simple too. While its not right down town its still on one of the main roads. I would definitely stay here again.
I was not aware of any pet areas - so sad to miss that. But the ability to have my two dogs was fantastic. Ramada will be my go to in the futu