I liked that every room has a balcony with ocean view. The housekeep staff did a fine job keeping up the bed and bath rooms. The front desk employee working when we checked in on Sunday was very kind and helpful. We arrived a couple hours before the stated check-in, since the room was ready she let us check-in early. This was so thoughtful, we enjoyed that whole afternoon on the beach and boardwalk. Her name may be Tamara.
The only recommendation I have for management here is to do some major renovations/upgrades during the off season ie: furniture in bedrooms, more hooks or racks in bathrooms for toiletries and clothes.
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酒店回复: Thank you for your detailed feedback. We’re pleased to hear you enjoyed the ocean-view balconies and the attentive service from our housekeeping and front desk teams. Your suggestions regarding additional bathroom amenities are greatly appreciated and will be carefully considered. We look forward to welcoming you again soon.
5.0分
情侣出游
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The staff was very friendly and courteous,the property very comfortable and accommodating to the needs of their guests. I enjoyed my stay at the property. I have a suggestion, try get the carpets in the property at least bimonthly.
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酒店回复: Thank you for taking the time to share your feedback. We are pleased to hear that you found our staff courteous and that your stay was both comfortable and enjoyable. It is always gratifying to know our efforts to provide a welcoming and accommodating environment are appreciated.We also appreciate your suggestion regarding the carpet maintenance. Feedback like yours helps us identify areas for improvement.We look forward to welcoming you again in the future.
4.0分
其他
Pool was stated as being heated it was ice Cold. Balcony view was amazing. Can definitely get pass the cold pool.
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酒店回复: Thank you for your review. We’re happy to hear you enjoyed the balcony view.We apologize the pool temperature did not meet your expectations and are working to resolve this promptly.We appreciate your understanding and hope to welcome you again soon.
5.0分
其他
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This room had an incredible view. It was very clean and it was spacious relative to other hotels in the area. The balcony was a plus! This is a minor critique, but the smell of the cleaner was a bit strong for me. This was not a big deal, because we aired out the room for a couple hours and it was fine. If only routine cleaning is needed, perhaps it would be possible to find a cleaner with a less strong smell. Thanks so much, on the whole it was an incredible stay.
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酒店回复: Thank you so much for your thoughtful feedback. We’re delighted to hear that you enjoyed the view, cleanliness, and spaciousness of your room – and that the balcony was a highlight!I’ve shared your comments with our housekeeping leader regarding the cleaner’s scent. We truly appreciate you pointing it out, and we’ll look into alternative options that are more mild while still keeping our high standards of cleanliness.We’re so glad to know your stay was an incredible one overall. We hope to welcome you back again soon!
5.0分
其他
The person that checked us in was exceptionally nice, which earned the hotel staff an excellent rating.
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酒店回复: Thank you for taking the time to share your feedback. We’re delighted to hear that our front desk team made such a positive impression during your check-in experience. Providing warm, attentive service is a priority for us. We look forward to the opportunity of welcoming you back in the future.
3.0分
情侣出游
Housekeeping forgot something every visit. Curtains had holes in them. Mold on ceiling in shower
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酒店回复: Thank you for your feedback. We apologize for the issues you encountered with housekeeping and the room condition. We are addressing these concerns to improve our service. We appreciate you bringing this to our attention and hope to have the chance to provide a better experience in the future.
5.0分
其他
Hot tub was almost too hot
Everything was very clean. Cleaning staff was mostly friendly. Desk staff was very nice.
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酒店回复: Thank you for your feedback! We're glad to hear you found everything very clean and that our front desk and cleaning staff made a positive impression. We appreciate you mentioning the hot tub temperature — we'll definitely look into it to ensure it's more comfortable for all our guests. We hope to welcome you back again soon!
5.0分
商务出差
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Good location, parking, and maintenance. It would be nice if the self closing room doors did not slam with the force of a wrecking ball, but otherwise a solid choice.
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酒店回复: Thank you for your review and for highlighting the positive aspects of your stay, including our convenient location, ample parking, and well-maintained facilities. We also appreciate your constructive feedback regarding the room doors. We understand how disruptive noise can be, and we’ll be looking into possible adjustments to improve this aspect of the guest experience. Your insights are valuable to us, and we hope to have the opportunity to welcome you back in the future.
超棒的酒店！！这里将成为我们每年弗吉尼亚海滩之旅的新选择。酒店和房间都非常棒且干净，早餐也超赞！！图片是我们阳台外的景色！
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I liked that every room has a balcony with ocean view. The housekeep staff did a fine job keeping up the bed and bath rooms. The front desk employee working when we checked in on Sunday was very kind and helpful. We arrived a couple hours before the stated check-in, since the room was ready she let us check-in early. This was so thoughtful, we enjoyed that whole afternoon on the beach and boardwalk. Her name may be Tamara.
The only recommendation I have for management here is to do some major renovations/upgrades during the off season ie: furniture in bedrooms, more hooks or racks in bathrooms for toiletries and clothes.
The staff was very friendly and courteous,the property very comfortable and accommodating to the needs of their guests. I enjoyed my stay at the property. I have a suggestion, try get the carpets in the property at least bimonthly.
Pool was stated as being heated it was ice Cold. Balcony view was amazing. Can definitely get pass the cold pool.
This room had an incredible view. It was very clean and it was spacious relative to other hotels in the area. The balcony was a plus! This is a minor critique, but the smell of the cleaner was a bit strong for me. This was not a big deal, because we aired out the room for a couple hours and it was fine. If only routine cleaning is needed, perhaps it would be possible to find a cleaner with a less strong smell. Thanks so much, on the whole it was an incredible stay.
The person that checked us in was exceptionally nice, which earned the hotel staff an excellent rating.
Housekeeping forgot something every visit. Curtains had holes in them. Mold on ceiling in shower
Hot tub was almost too hot
Everything was very clean. Cleaning staff was mostly friendly. Desk staff was very nice.
Good location, parking, and maintenance. It would be nice if the self closing room doors did not slam with the force of a wrecking ball, but otherwise a solid choice.