酒店回复: Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.
5.0分
其他
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The night from desk clerk was very helpful and friendly also the gentleman that was in one the morning front desk and the guy that’s that working in the dining area very nice I would definitely stay there again
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酒店回复: Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable. We strive to provide all our guests with a clean, comfortable, well maintained and secure place to stay.
4.0分
家庭亲子
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Property was fine but needs an area to sit in the lobby. Breakfast attendant would not let me sit in the breakfast area before opening breakfast. My family was sleeping upstairs. There was no where to go I had to sit on the floor in the hallway.
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酒店回复: Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns.
2.0分
家庭亲子
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The staff was amazing.. We always stay at Holiday Inn Express because it is clean..I will have to say this was the worst one we have stayed at .. The room did not feel clean and smelled like dirty socks.
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酒店回复: Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns.
5.0分
其他
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Wedding 2025
Although it was a short stay, from the time we checked in, which the customer service was excellent, very polite and respectful. Our stay was very nice, both rooms was in excellent condition. The air conditioning was great. We did not have breakfast. We look forward to a future stay if we are in the area.
Thanks,
Maryland
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酒店回复: Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.
5.0分
商务出差
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Room was very clean and quiet. Staff very friendly and helpful. We had to check out early, so missed checking out their breakfast. We would stay again if in the area.
Opportunities for improvement: Hubby had to tighten toilet seat, as it was so loose, it swung to the side a bit when the lid was lifted. For some odd reason, the red light on the phone was flashing when we checked in. Template missing on phone as to how to navigate options on the phone. Dialed ‘0’ and got friendly staff who cleared it. But then it started flashing again around 2:30 in the morning. Also needed to call desk again because TV was stuck on HDMI 1, and input button didn’t yield any results (couldn’t get it to satellite TV). For some reason remote was designed where the input button had to be pressed AND held for a bit before it would show options. Have yet to find a TV and remote setup where closed captions can be turned on.
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酒店回复: Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.
3.0分
其他
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Children devastated the pool was closed
We had 2 children that were so excited to swim.
we stopped and looked at the pool and told the children that after we go see family then we will be able to come back and go swimming and they were so excited.
We came back and the pool was closed for the season.
Saddest day ever
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酒店回复: Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns.
4.0分
其他
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Need separate switch for exhaust fan.
Overall it was a great experience. We were in town for a funeral and needed to stay overnight. The only thing that annoyed me was the loud exhaust fan in the bathroom that stayed on constantly when you turn on the light switch. Other than that it was a great experience.
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酒店回复: Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.
5.0分
家庭亲子
I didn't like that the garbage was overflowing on the outside of the hotel.
The food service and breakfast was fantastic!!!
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酒店回复: Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.
2.0分
情侣出游
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The property had a mildew smell. The carpet was dirty my room bathroom was also not clean. The ceiling in the bathroom was cracking the property need a makeover.
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酒店回复: Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns.
格伦
The night from desk clerk was very helpful and friendly also the gentleman that was in one the morning front desk and the guy that’s that working in the dining area very nice I would definitely stay there again
Property was fine but needs an area to sit in the lobby. Breakfast attendant would not let me sit in the breakfast area before opening breakfast. My family was sleeping upstairs. There was no where to go I had to sit on the floor in the hallway.
The staff was amazing.. We always stay at Holiday Inn Express because it is clean..I will have to say this was the worst one we have stayed at .. The room did not feel clean and smelled like dirty socks.
Wedding 2025
Although it was a short stay, from the time we checked in, which the customer service was excellent, very polite and respectful. Our stay was very nice, both rooms was in excellent condition. The air conditioning was great. We did not have breakfast. We look forward to a future stay if we are in the area.
Thanks,
Maryland
Room was very clean and quiet. Staff very friendly and helpful. We had to check out early, so missed checking out their breakfast. We would stay again if in the area.
Opportunities for improvement: Hubby had to tighten toilet seat, as it was so loose, it swung to the side a bit when the lid was lifted. For some odd reason, the red light on the phone was flashing when we checked in. Template missing on phone as to how to navigate options on the phone. Dialed ‘0’ and got friendly staff who cleared it. But then it started flashing again around 2:30 in the morning. Also needed to call desk again because TV was stuck on HDMI 1, and input button didn’t yield any results (couldn’t get it to satellite TV). For some reason remote was designed where the input button had to be pressed AND held for a bit before it would show options. Have yet to find a TV and remote setup where closed captions can be turned on.
Children devastated the pool was closed
We had 2 children that were so excited to swim.
we stopped and looked at the pool and told the children that after we go see family then we will be able to come back and go swimming and they were so excited.
We came back and the pool was closed for the season.
Saddest day ever
Need separate switch for exhaust fan.
Overall it was a great experience. We were in town for a funeral and needed to stay overnight. The only thing that annoyed me was the loud exhaust fan in the bathroom that stayed on constantly when you turn on the light switch. Other than that it was a great experience.
I didn't like that the garbage was overflowing on the outside of the hotel.
The food service and breakfast was fantastic!!!
The property had a mildew smell. The carpet was dirty my room bathroom was also not clean. The ceiling in the bathroom was cracking the property need a makeover.