There were people partying on our floor and making lots of noise. By 1AM we had made our 5th call to the front desk. At this point they tols us that they had fined the people 200 and could not do much more. My disabled son{in a wheelchair with 2 prosthetic legs) opened the door and asked the people to have some respect and quiet down. They attacked my son and tried to force their way into our room. After assaulting my son, we got them out of the room and called the police. When the police arrived, the officers took the people out of the hotel. Why didn’d the front desk call the police when they could not get the people under controll??? I never felt so unsafe in my life as I did that night. I will never go back there again.
4.0分
商务出差
Eggs could have been cooked longer. Perhaps offer hard boiled eggs as well.
Orange juice good. Coffee was not a good brand.
展开
酒店回复: Thank you for your feedback. We’re glad you enjoyed the orange juice, and we appreciate your comments. Your input is invaluable as we continue working to improve our guest experience, and we hope to welcome you back to Hampton Inn & Suites by Hilton - Dartmouth Crossing soon!Sincerely,Mandeep SinghFront Office ManagerHampton Inn & Suites – Dartmouth Crossing
4.0分
商务出差
Bed was awful Coffee was bad. The attention of the staff was good. Water was appreciated Room was clean and quiet.
展开
酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you found the room clean and quiet and appreciated the staff’s attention. We’re sorry the bed and coffee didn’t meet your expectations, and appreciate you letting us know.Sincerely,Mandeep SinghFront Office ManagerHampton Inn & Suites – Dartmouth Crossing
3.0分
其他
Everything was great except for the staff member at check in. She was a bit rude. Everything else was great.
展开
酒店回复: While it's nice to hear you had a pleasant stay overall, we are sorry for the concerns you encountered during check-in. Please know we pride ourselves on our top-notch, friendly service, so we apologize that this wasn't your experience. Your comments and our high standards will be reviewed with the team to ensure we always offer our best. We look forward to the opportunity to welcome you back and provide you with a seamless, friendly experience.Sincerely,Mandeep SinghFront Office ManagerHampton Inn & Suites – Dartmouth Crossing
房间很干净，服务人员态度也很好，游泳池在一楼，很多小朋友，玩得玩得特别开心！一楼大堂茶水供应很丰富，还可以自制奶茶🥤
前台工作人员非常友善。
房间里有两张大床和一个宽敞的浴室。
带滑梯的泳池对孩子们来说是个亮点。所有泳池的水都是温热的，这一点也很加分。
早餐还不错，特别是现做的华夫饼，非常棒。
酒店靠近主干道，但非常安静。步行即可到达许多餐厅。
整体体验非常棒！员工很友善，乐于助人！泳池超赞！恒温泳池，而且用盐代替氯，对皮肤和眼睛都更好！水滑梯也大受欢迎！我们一定会再来的！
总体比较满意👍
这家酒店符合希尔顿的标准，床很舒服，房间也很干净。但我还是要为它的地理位置打满分，因为它去哪里都很方便。
酒店地理位置优越，就在达特茅斯购物中心旁边。提供免费早餐和免费停车。设施不错，员工也很友好。
There were people partying on our floor and making lots of noise. By 1AM we had made our 5th call to the front desk. At this point they tols us that they had fined the people 200 and could not do much more. My disabled son{in a wheelchair with 2 prosthetic legs) opened the door and asked the people to have some respect and quiet down. They attacked my son and tried to force their way into our room. After assaulting my son, we got them out of the room and called the police. When the police arrived, the officers took the people out of the hotel. Why didn’d the front desk call the police when they could not get the people under controll??? I never felt so unsafe in my life as I did that night. I will never go back there again.
Eggs could have been cooked longer. Perhaps offer hard boiled eggs as well.
Orange juice good. Coffee was not a good brand.
Bed was awful Coffee was bad. The attention of the staff was good. Water was appreciated Room was clean and quiet.
Everything was great except for the staff member at check in. She was a bit rude. Everything else was great.