酒店回复: We're sorry we fell short when it came to housekeeping. We will follow up with our team to correct this.
5.0分
家庭亲子
原文
翻译提供方:Google
非常好的服务
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酒店回复: We're glad to hear that you had a great stay with us and we hope to welcome you back soon!
5.0分
其他
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What I love about the Embassy Suites is the happy hour drinks and snacks as well as the amazing breakfast! We asked for a crib to be brought to our room and it was there in a very timely manner. The kids had a great time in the pool. This location felt very safe and we had no concerns parking our car outside.
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酒店回复: Thank you for taking the time to leave us an amazing review! We're glad to hear that you enjoyed your stay with us especially our amenities, service and safe location! We look forward to welcoming you back!
2.0分
情侣出游
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Not cleaning on Friday no previous advice, got a review paper pre signed and pre marked with 5 starts I didn’t marked them , bathroom lock didn’t work , toilet was flushing every time constantly, couldn’t sleep because of toilet , pillows were very bad and flat
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酒店回复: Thank you for your feedback. We apologize for the issues with housekeeping and maintenance, and we will ensure these get passed along to be fixed.
3.0分
家庭亲子
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It was good all around except that the elevators were broken only one worked. It made it a longer wait to get up to our room. The housekeeping didn’t come by the two days we were there either which was disappointing. The breakfast was awesome the pool was open as well.
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酒店回复: Thank you for taking the time to leave us a review. We apologize for the inconvenience the elevators caused you and are glad to hear that you enjoyed breakfast and our pool!
4.0分
其他
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Great place at a great price. Overall a great stay. Only one of their 3 elevators work and the breakfast crew were there to get you out by 9, which didn’t foster the most welcoming or relaxing breakfast experience but beyond those two things everything was ideal.
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酒店回复: Thank you for taking the time to leave us a review. We're glad to hear that it was a great stay! We apologize for the inconvenience the elevators caused, and for breakfast. We will pass along this feedback, and we hope to welcome you back soon.
4.0分
家庭亲子
The staff was very helpful. Room 227 hasba sewage odor, the staff gave me air freshener and could have moved me but, i needed two rooms next door to each other
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酒店回复: Thank you for the review! We're glad to hear that you enjoyed your stay and that our staff were helpful! We apologize for the issue in your room, and we will make sure to get this passed along to be fixed, We hope to welcome you back soon!
1.0分
其他
They had a hard time finding my name. I had to.pay for parking, even thlught ylu state the price you show is the final.price.
很棒的酒店,干净整洁,地理位置也很好。这是我目前在丹佛住过最好的酒店之一。
感谢 Cris 在前台提供了出色的服务,把我们照顾得很好。
不记得调酒师的名字了,但他的客户服务非常棒,沟通很顺畅,动作也很快。当然不能忘了美味的早餐,谢谢你们做了美味的煎蛋卷。上周末住的。
卫生间的排气扇坏了,房间和家具都非常老旧过时。
他们不打扫房间,我们不得不坚持要求他们这样做,他们才勉强回答了我们。
非常好的服务
What I love about the Embassy Suites is the happy hour drinks and snacks as well as the amazing breakfast! We asked for a crib to be brought to our room and it was there in a very timely manner. The kids had a great time in the pool. This location felt very safe and we had no concerns parking our car outside.
Not cleaning on Friday no previous advice, got a review paper pre signed and pre marked with 5 starts I didn’t marked them , bathroom lock didn’t work , toilet was flushing every time constantly, couldn’t sleep because of toilet , pillows were very bad and flat
It was good all around except that the elevators were broken only one worked. It made it a longer wait to get up to our room. The housekeeping didn’t come by the two days we were there either which was disappointing. The breakfast was awesome the pool was open as well.
Great place at a great price. Overall a great stay. Only one of their 3 elevators work and the breakfast crew were there to get you out by 9, which didn’t foster the most welcoming or relaxing breakfast experience but beyond those two things everything was ideal.
The staff was very helpful. Room 227 hasba sewage odor, the staff gave me air freshener and could have moved me but, i needed two rooms next door to each other
They had a hard time finding my name. I had to.pay for parking, even thlught ylu state the price you show is the final.price.