The room was reasonably clean. However, the drain in the shower backed up during showering and took a while to drain afterwards.
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酒店回复: Dear Peter,Thank you for taking the time to share your experience. We’re glad to know the room was reasonably clean, but we sincerely apologize for the inconvenience with the shower drain. That’s certainly not the standard we aim to provide.Our maintenance team is already looking into the issue to ensure it’s resolved promptly. We appreciate your feedback and hope we’ll have the chance to welcome you back for a smoother stay.Thank You,Quality Inn & Suites Craig
3.0分
其他
Nice People. Room is ok for a business trip. Will probably continue to stay there whenever in Craig.
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酒店回复: Dear Perry,Thank you for your kind words! We're glad to hear you found our team welcoming and the room suitable for your business trips. We truly appreciate your continued trust and look forward to hosting you again on your future visits to Craig!Thank You,Quality Inn & Suites Craig
4.0分
其他
We were very sad that the hot tub was not working. We were looking forward to that.
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酒店回复: Dear Carl,Thank you for sharing your feedback. We’re genuinely sorry the hot tub wasn’t working during your stay—we understand how disappointing that must have been. We hope to make it up to you on a future visitThank You,Quality Inn & Suites Craig
5.0分
家庭亲子
The front desk staff was very kind and helpful. Breakfast seating was adequate for such a large facility.
非常干净。员工友好乐于助人。早餐美味,设施也不错。
位置很棒,服务也很好。室内泳池有氯味,但这也没办法避免。
我预订的一楼房间在我之前就被订满了,尽管我提前办理了入住。房间里卧室/床上有很多活虫。屋顶漏水严重,厨房和卧室都漏水,我们不得不临时打包搬家。搬家后,那天晚上我们忙了一整天回到新房间,发现门锁坏了。我们试了六把不同的钥匙,最后前台经理过来帮我们开锁并更换了门锁里的电池。当时的情况非常不方便。
房间质量差,价格却很贵。墙壁都剥落了,浴室天花板上涂着各种可疑的颜色。空调上还有死掉的槭树椿象,房间里也住着一些。其中一扇外门根本锁不上,不用钥匙就能打开,而且关不严实。省下钱去别的地方住吧。
花这么多钱,结果却没得到应有的东西。好多货车,不过第二天他们悄无声息地走了。停车场一直热闹到晚上11点半,凌晨1点还有人进进出出。车窗玻璃都起雾了,根本看不清外面。附近没什么吃饭的地方,除非开车去克雷格镇。
房间气味难闻,床单都沾满了房间里的异味。热水浴缸坏了,游泳池也老旧不堪,池底的水泥都快要脱落了,感觉就像走在碎石路上一样。
The room was reasonably clean. However, the drain in the shower backed up during showering and took a while to drain afterwards.
Nice People. Room is ok for a business trip. Will probably continue to stay there whenever in Craig.
We were very sad that the hot tub was not working. We were looking forward to that.
The front desk staff was very kind and helpful. Breakfast seating was adequate for such a large facility.