酒店回复: Thank you for the great rating! We hope to host you again.
5.0分
其他
原文
翻译提供方：Google
非常干净和安静
酒店回复: Muchas Gracias!
5.0分
其他
原文
翻译提供方：Google
非常安静和安全
酒店回复: Thank you for the great rating! We hope to host you again.
2.0分
家庭亲子
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The bed and the pillows were not comfortable. I would suggest a number of capital investments to improve the rooms in general. Not what I was expecting given this was a Marriott property.
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酒店回复: John, thank you for sharing your thoughts. The team appreciates your suggestions and feedback regarding your experience. Your comments have been noted, and every guest’s comfort is taken seriously.
4.0分
商务出差
my bed sheets were wrinkled liked they had been slept in when I checked in, like they were not changed from previous person who stayed there.
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酒店回复: Terri, thank you for sharing your feedback. Your comments about the bed linens have been taken into consideration, and the team will continue working hard to maintain a comfortable environment for all guests. We hope your overall time at Courtyard Grand Junction was enjoyable.
1.0分
家庭亲子
The shower was stained and dirty, the toilet didn't flush correctly and the bed was insanely springy. Felt like you were sleeping on an air matress of springs.
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酒店回复: Jamie, thank you for sharing your feedback. Your comments regarding the room’s condition and comfort are appreciated and will be communicated to the team for review. The team is always working to deliver a better stay and values your input.
2.0分
商务出差
Dirty towels still in the bathroom and the bed had dirt in it. Checked in so late I was too tired to notify the front desk. Just won’t be back
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酒店回复: Leon, thank you for sharing your feedback. The team strives to offer guests a comfortable and clean environment. Your comments will be addressed internally, and the input is valued.
4.0分
其他
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Troubleshooting
We always stay at the Marriott when in grand Junction, good breakfast and diner, this time only a shower problem, the little thingy to switch between bath and shower was broken off so we had to sit on the bath floor to rinse off and the shuttle only picks you up until 6 pm, we arrived at 9 pm due American Airlines changed our tickets , the shuttle was there but they only picked up the crew so we had a $35 uber instead
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酒店回复: Robert, thank you for choosing Courtyard Grand Junction whenever you visit the area. The team appreciates your kind words about the breakfast and dining options. Your feedback regarding the bathroom and airport transportation is valued and will be reviewed. The team hopes to welcome you back for an even smoother experience next time.
2.0分
其他
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I'd skip it
I've traveled a lot domestic and international. This hotel is in need of a major makeover. The room is less than accommodating. The AC is old and the unit on wall is taped shut as to not have access to the unit. The wall mounted AC controller didn't work. I alerted the staff. Honestly this is on the franchisee to put some money into this property. It's dated, old and smells old. The next night I stayed at a Holiday Inn Express for the same money and it was brand new. Everything worked.
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酒店回复: Bryan, thank you for sharing your feedback. The team strives to deliver a welcoming and comfortable environment for all guests. Maintenance and appearance are ongoing priorities, and your comments will be considered as improvements are planned.
前台接待态度很差，房间里的2个灯不亮，5天了都不修
设施良好，干净，前往机场的免费交通高效
非常干净和安静
非常安静和安全
The bed and the pillows were not comfortable. I would suggest a number of capital investments to improve the rooms in general. Not what I was expecting given this was a Marriott property.
my bed sheets were wrinkled liked they had been slept in when I checked in, like they were not changed from previous person who stayed there.
The shower was stained and dirty, the toilet didn't flush correctly and the bed was insanely springy. Felt like you were sleeping on an air matress of springs.
Dirty towels still in the bathroom and the bed had dirt in it. Checked in so late I was too tired to notify the front desk. Just won’t be back
Troubleshooting
We always stay at the Marriott when in grand Junction, good breakfast and diner, this time only a shower problem, the little thingy to switch between bath and shower was broken off so we had to sit on the bath floor to rinse off and the shuttle only picks you up until 6 pm, we arrived at 9 pm due American Airlines changed our tickets , the shuttle was there but they only picked up the crew so we had a $35 uber instead
I'd skip it
I've traveled a lot domestic and international. This hotel is in need of a major makeover. The room is less than accommodating. The AC is old and the unit on wall is taped shut as to not have access to the unit. The wall mounted AC controller didn't work. I alerted the staff. Honestly this is on the franchisee to put some money into this property. It's dated, old and smells old. The next night I stayed at a Holiday Inn Express for the same money and it was brand new. Everything worked.