酒店回复: Hello and thank you for your feedback. We will work with our team to correct these issues. Would you mind providing where you saw we had a pool? We will get that corrected as well, seeing as like you said we do not have one.
5.0分
情侣出游
原文
翻译提供方：Google
房间非常安静，工作人员服务很好，非常干净。
2.0分
家庭亲子
Very noisy room with loud music and people talking loudly in halls in early morning hours. Called twice to front desk…. Did not solve issue
5.0分
家庭亲子
展开
Only complaint: hotel was not even close to being fully booked but when I checked in the front desk person gave me a room looking out at the parking lot. I had to ask to get a room with the courtyard view.
5.0分
情侣出游
展开
Nice clean room with comfy bed & pillows. Well maintained. Lots of food option within walking. Walkable to our concert. Lovely sitting areas on pation and courtyard. Easy to find.
3.0分
其他
展开
The hotel is close to Fiddlers Green, but while our accessible room was very nice and clean, it was a mission to get to. Down several long hallways and not close to the lobby which would have been preferred. Staff and service were great as well!
挺好很干净
一切都非常棒。工作人员都非常友善，总是乐于助人。酒店也很漂亮。
整个地方都在施工，只有一个侧门是开着的，通往那个门的混凝土台阶也被拆掉了。所有设施都无法使用。早上我们醒来时，发现有6个油漆工正把梯子砰地一声搭到阳台上，在离床10英尺的地方喷漆。完全没有隐私可言。我们是在凌晨3点抵达的，此前在暴风雪中开了6个小时的车。我向酒店投诉，他们完全不愿意退还我预付的两晚房费，因为我们是为了参加家庭葬礼才入住的。Trip.com也无法或不愿将我的钱退回到我的卡上，以便我预订另一间房。房间本身除了窗户上的塑料布、6个油漆工的梯子、油漆味以及到处喷洒油漆的喷漆设备外，还算干净整洁。他们竟然向我收取全价，而实际上这栋建筑内外都完全是一个商业建筑工地，本应该完全关闭的。我对Trip.com和丹佛科技中心万豪酒店都感到非常恶心。除非这两家公司退还我的钱或者补偿我一间像样的酒店房间，否则我绝不会再使用Trip.com或万豪旗下的任何酒店。
酒店干净整洁，前台接待人员非常乐于助人。早餐也很棒。
这家酒店说有泳池，但实际上并没有。他们没有标示制冰机的位置，所以你得自己问清楚，因为制冰机并非每层楼都有。而且，我每天都看到他们的员工把车停在残疾人专用区和禁止停车区。你得问问他们有没有免费WiFi，因为他们不会在你入住时告诉你，也不会在你的房间里贴出来。
房间非常安静，工作人员服务很好，非常干净。
Very noisy room with loud music and people talking loudly in halls in early morning hours. Called twice to front desk…. Did not solve issue
Only complaint: hotel was not even close to being fully booked but when I checked in the front desk person gave me a room looking out at the parking lot. I had to ask to get a room with the courtyard view.
Nice clean room with comfy bed & pillows. Well maintained. Lots of food option within walking. Walkable to our concert. Lovely sitting areas on pation and courtyard. Easy to find.
The hotel is close to Fiddlers Green, but while our accessible room was very nice and clean, it was a mission to get to. Down several long hallways and not close to the lobby which would have been preferred. Staff and service were great as well!