酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Hello, Thank you for your feedback. We hope to see again in the future. I will definitely communicate your feedback to our staff.
4.0分
商务出差
原文
翻译提供方：Google
很高兴在现场和附近有一个可以吃饭的地方。
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酒店回复: Hello, Thank you for your feedback. We hope to see again in the future. I will definitely communicate your feedback to our staff.
4.0分
情侣出游
原文
翻译提供方：Google
前台人员非常友好。他们夸我们看起来很漂亮💁♀️😍😀
2.0分
商务出差
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I arrived after midnight and the room smelled like smoke and was worse once the fan was turned on. I was too tired to go back to the front desk so I just went to bed. In the morning, the shower water pressure not great. When I noted the smoke smell in the morning, they seemed to acknowledge it like it was a known issue there and I was offered a free breakfast.
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酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience with the odor as well as low shower water pressure is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
4.0分
其他
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The front desk and breakfast staff were excellent! Friendly, helpful and caring. The breakfast was hearty and delicious. The only negative was that the mattress on the pull out couch was pretty terrible.
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酒店回复: Hello, Thank you for your feedback. We hope to see again in the future. I will definitely communicate your feedback to our staff.
4.0分
商务出差
Very nice staff and good location. Super easy highway access and nearby places to eat.
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酒店回复: Hello, Thank you for taking the time to share your positive feedback. We look forward to another opportunity to welcome you back to Courtyard Cromwell. Thank you.
两千人民币一晚，真的只够纽约市中心的一张床，房间只有6平米，小小蜗居，不带早餐，虽是地铁站就在附近，但地铁线路复杂，交通也颇为耗时耗力，步行才是最好的选择。
好酒店
闻起来像化学清洁剂。
房间里弥漫着难闻的化学气味。无法入住。工作人员没有提供任何帮助，对我的担忧置之不理。我在这里待了15分钟，然后就不得不预订另一家酒店。
不推荐。
住一晚还不错。说实话，毛巾应该换一下，因为它们有一股奇怪的麝香味，而且上面有很多灰尘。淋浴喷头有股很重的铁锈味，水闻起来像重金属。我觉得所有房间都应该每天吸尘并更换毛巾。
谢谢劳拉热情的接待。很高兴被认出我以前住过这家酒店。员工很友好，位置也很棒。我肯定还会再来的。
很高兴在现场和附近有一个可以吃饭的地方。
前台人员非常友好。他们夸我们看起来很漂亮💁♀️😍😀
I arrived after midnight and the room smelled like smoke and was worse once the fan was turned on. I was too tired to go back to the front desk so I just went to bed. In the morning, the shower water pressure not great. When I noted the smoke smell in the morning, they seemed to acknowledge it like it was a known issue there and I was offered a free breakfast.
The front desk and breakfast staff were excellent! Friendly, helpful and caring. The breakfast was hearty and delicious. The only negative was that the mattress on the pull out couch was pretty terrible.
Very nice staff and good location. Super easy highway access and nearby places to eat.