房间干净z

No bedding for pull out couch, asked 3 times at the front desk, every time he told me 5 minutes, an hour later I go back and he screams in my face in a crowded lobby, very rude and unprofessional, then came back with just a pile of bed linens, pillows and a blanket and practically threw them on a chair for me to bring to the room myself, discovered the linen closet was directly opposite our room and it took an hour!!!! We didn’t check in until 9pm and the room should have been ready at 3. The location is close to restaurants which is convenient and the gym was clean, however, the stairwells looked like they hadn’t been vacuumed in ages, there was food and a white powder all over them and as far as staff go, I was not impressed at all!

My stay was disappointing. The hotel felt dark, gloomy, and outdated with a strong musty odor. The cleaning staff was ineffective, and despite changing rooms, the TVs never worked consistently. I stayed for three nights and found the overall experience unpleasant. Unfortunately, there aren’t many better hotel options in the area, but I would not return unless improvements are made.

I usually stay at the Hampton Inn near Ellington when I visit my son and his family - I thought it was getting a bit pricey - so I found your hotel - I’ve stayed at other Courtyard Marriotts and have always even pleased - your hotel costs less but offers a restaurant - I don’t mind buying my own breakfast

Stayed here several times. Was happy with location and service. Staff was quick to help with some things we needed. In this age of streaming, hotels might think tv service and channels aren’t a big deal but for me it is. Most channels are either news or sports. Some other options would be nice. Also tv reception sometimes is problematic. This time I had a suite with 2 tvs. One tv did not have all the channels as the other.