酒店回复: Thank you for your feedback.We appreciate your understanding as we work through renovations to improve the hotel. We're glad you found the hotel comfortable and enjoyed the pool, and we hear your concerns about the gym setup. Your comments are valuable, and we’ll certainly take them into consideration as we continue upgrading our facilities. We hope to welcome you back once the improvements are complete!
5.0分
商务出差
原文
翻译提供方：Google
员工非常出色。设施非常干净，房间一尘不染，非常舒适。酒店周边地区非常繁忙，但我肯定会再次入住
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酒店回复: Dear Jerry, thank you so much for taking time out of your day to leave us a review! We appreciate your feedback and hope to welcome you back soon. :)
2.0分
情侣出游
原文
翻译提供方：Google
由于大楼正在施工，我无法好好休息。
4.0分
其他
I’ll return
Comfortable bed, really clean room and common areas. Next to highway, so it’s kind of noisy.
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酒店回复: Thank you for sharing your feedback and for rating us an 8/10. We’re delighted to hear that you enjoyed our comfortable beds and the cleanliness of both your room and our common areas. We do understand that the proximity to the highway can sometimes cause noise, and we appreciate your understanding.We’re glad to know you’ll be returning, and we look forward to welcoming you back for another stay.
5.0分
其他
Mateo was the Best
We had an amazing time the staff at the hotel was awesome But Mateo was Extraordinary he was the BEST make our stay pleasure and enjoyable
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear you had an amazing time and that our team helped make your stay enjoyable. Mateo will be especially happy to know he made such a positive impact — he truly is a valued part of our team.We hope to welcome you back again soon for another great experience!
5.0分
家庭亲子
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We knew what we wanted to eat once we got to CT and Matteo at the front desk directed us to a very good place. Both he and Malachi were very helpful, friendly, and funny.
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酒店回复: Thank you for sharing your experience! We're so glad Mateo and Malachy made you feel welcome and helped you find a great local spot to eat. Their friendly and fun personalities are definitely part of what makes our team special.We hope to see you again soon next time you're in Connecticut!
刚入住时，那位先生非常友善和蔼。安顿好后，房间很不错。但是，走廊上的任何动静都听得一清二楚。当我索要更多毛巾时，却被告知因为人手不足，浴巾已经没有了。此外，清洁人员早上特别吵，把我吵醒了。
这次酒店入住体验太差了！房间隔音效果不好，我们住的房间正对着高速公路，走廊旁边还有个制冰机。门周围有缝隙，能听到外面的人说话和冰块掉落的巨大声音。第一个晚上几乎没睡好。前台不给我们换房间，说是因为错过了房间清洁时间，他们只在客人退房后才打扫。我们以前住过这个区域的另一家酒店，就没有噪音问题。而且床单也因为洗得太多次而磨损了。下次肯定不会再住这里了！
工作人员非常热情，位置也还不错。
价格昂贵，体验却很差。住了五晚，第四天不得不苦苦哀求客房服务人员来打扫，因为之前根本没人来过。淋浴、洗发水和护发素都是空的。床很不舒服，枕头硬得像煎饼一样。空调好像是定时的，只有白天开，晚上就热得汗流浃背。房间储物空间也不够。早餐和咖啡都要收费。这个价位的酒店应该像其他酒店一样提供热咖啡和欧陆式早餐。
我不会再来这家酒店了。
我们入住期间，酒店正在施工，所以有很多敲击声，也用胶带封住了。酒店很舒适。泳池虽小，但很不错。不过健身房实际上只有三台跑步机、一架哑铃和一个半漏气的瑜伽球。房间本来可以容纳更多设备，所以我希望装修后这种情况能有所改变。
员工非常出色。设施非常干净，房间一尘不染，非常舒适。酒店周边地区非常繁忙，但我肯定会再次入住
由于大楼正在施工，我无法好好休息。
I’ll return
Comfortable bed, really clean room and common areas. Next to highway, so it’s kind of noisy.
Mateo was the Best
We had an amazing time the staff at the hotel was awesome But Mateo was Extraordinary he was the BEST make our stay pleasure and enjoyable
We knew what we wanted to eat once we got to CT and Matteo at the front desk directed us to a very good place. Both he and Malachi were very helpful, friendly, and funny.