酒店回复: Dear Mario,Thank you for being our guest at Hilton Garden Inn El Paso Airport. We’re glad to hear that you enjoyed our facilities and breakfast. However, we sincerely apologize for the cleanliness issues you encountered, particularly in the bathroom. We will address these matters with our housekeeping team to ensure improvements. We appreciate your insights and hope to provide you with a more enjoyable stay in the future.Sincerely,Melissa SelbyGeneral Manager
酒店回复: Dear Luis, Thank you for your kind words! We are so glad to hear you felt comfortable during your stay at Hilton Garden Inn El Paso Airport. That's exactly what we aim for. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We appreciate you choosing us and hope to welcome you back again soon for another relaxing visit.Sincerely,Melissa SelbyGeneral Manager
5.0分
其他
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翻译提供方:Google
酒店一切都很好
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酒店回复: Dear Luis, Thank you for staying at Hilton Garden Inn El Paso Airport and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Melissa SelbyGeneral Manager
3.0分
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酒店位置不错,但看起来很旧,空调不能正常工作,房间里的地毯被撕破了
5.0分
家庭亲子
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翻译提供方:Google
非常好的选择
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酒店回复: Dear Sandra, Thank you for choosing Hilton Garden Inn El Paso Airport. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking the time to recognize our efforts. We hope to welcome you again soon.Sincerely,Melissa SelbyGeneral Manager
房间舒适,干净卫生,离机场很近
住一两晚还行
住一两晚还行。他们给我们安排的第一个房间空调声音很大,所以他们给我们换了另一个更安静的房间,但墙上到处都是鼻涕。除此之外,房间很干净。墙很薄,能听到其他门关上的声音。我肯定会推荐其他酒店,但如果你只是短期住宿,这家酒店也还不错。
设施不错,早餐不错,清洁度可以提高一下,特别是房间的卫生间,灰尘很多,连布都没有擦,而且晚上淋浴的下水道味道很大,必须盖上盖子排水沟
工作人员很糟糕,感觉就像你向他们赊账一样。
我唯一不喜欢的是周六他们不提供客房服务。我们提前出发,下午 4:00 回来,一切还是一样,到达后我们只想休息。
这家酒店非常舒适。
酒店一切都很好
酒店位置不错,但看起来很旧,空调不能正常工作,房间里的地毯被撕破了
非常好的选择
前台服务差