酒店回复: Dear Wendel,Thank you for reviewing your recent visit with us! I am very sorry to hear that your vehicle was vandalized. We do cooperate with local law enforcement and your insurance to ensure they have what they need to conduct their investigation. I am glad that we had both of your reservations, and that my desk agent did find those at check in. I have shared your feedback with my housekeeping leadership team to ensure that we our guests rooms are properly stocked with guest amenities. Your feedback will help us improve the guest experience. Thank you for staying with us! We are looking forward to your next visit with us!
酒店回复: Dear Peter,Thank you for reviewing your recent visit with us! I am very happy to hear that my team provided an enjoyable experience for you, and that you still enjoyed the pool! We strive to deliver a simple and seamless experience to every guest that joints us! I am very happy that we delivered on that expectation for you. Thank you for staying with us! I hope to see you back again.
4.0分
其他
原文
翻译提供方:Google
总的来说,是一家非常好的酒店,实用且位置优越。
唯一需要考虑的是他们不是每天清洁,而是每隔一天清洁一次。
泳池没用。
房间钥匙每天都会被取消编程。
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酒店回复: Dear Mariano,Thank you for reviewing your recent visit with us! I am pleased to hear that you enjoyed your experience. We absolutely do clean our hotel every day. However, we provide stay over service every other day in accordance with Marriott standards. I am sorry to hear that you kept deactivating your room keys. This is typical when keeping them in your wallet or near a cell phone. We are always happy to reactivate them when it occurs. Thank you for staying with us! We are looking forward to your next visit.
2.0分
家庭亲子
原文
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专横的接待员、肮脏且超冷的游泳池、被毁坏的水疗中心
5.0分
其他
原文
翻译提供方:Google
一流的设施和员工。非常干净,条件优越。地理位置便利。房间非常干净舒适。没什么可抱怨的!
5.0分
其他
原文
翻译提供方:Google
圣安东尼奥
费尔菲尔德酒店总是很棒。他们的客户服务非常棒。
5.0分
其他
原文
翻译提供方:Google
清洁浴室
浴室浴缸和地板需要彻底擦洗。包括填缝剂。
工作人员很友好。
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酒店回复: Dear Angela,Thank you for reviewing your recent visit with us! I am very happy to hear that you enjoyed the staff. They truly do strive to ensure they deliver superior guest service. I have shared your feedback with my housekeeping team about the bathroom floor and we will ensure that our housekeeping team remains dedicated to detail. Thank you for staying with us! I hope to see you on your next visit.
如果您注重安全和服务,请避开这家酒店!
入住时,前台只找到了我预订的两间房中的一间。等我终于搞清楚了情况,回到房间后,发现房间里缺少便利设施。首先,没有冰桶,淋浴间也没有护发素。第二天早上我去卡车那里时,发现我的窗户被砸碎了,我的物品要么被拿走,要么被翻了个底朝天。体验非常糟糕。
不错的酒店
一切都很棒……除了前台的夜班工作人员“卡洛斯”态度很奇怪,问的问题也很奇怪!
工作人员非常友好,酒店所在的区域很不错,附近有几家步行街餐厅,如果你开车的话还有很多其他餐厅,我下次再来圣安东尼奥时一定会考虑住在这里
工作人员太棒了!Art 和他的全体员工竭尽全力确保我每次都住得开心。我还会再住这里,强烈推荐。泳池、热水浴缸和洗衣机/烘干机都在维修,不过这不是工作人员的错。我还是去了,没有热水器,感觉还不错。
总的来说,是一家非常好的酒店,实用且位置优越。
唯一需要考虑的是他们不是每天清洁,而是每隔一天清洁一次。
泳池没用。
房间钥匙每天都会被取消编程。
专横的接待员、肮脏且超冷的游泳池、被毁坏的水疗中心
一流的设施和员工。非常干净,条件优越。地理位置便利。房间非常干净舒适。没什么可抱怨的!
圣安东尼奥
费尔菲尔德酒店总是很棒。他们的客户服务非常棒。
清洁浴室
浴室浴缸和地板需要彻底擦洗。包括填缝剂。
工作人员很友好。
总体来说很满意。强烈推荐给所有人。