酒店回复: EspañolLamentamos decepcionarte, Maria. Entendemos que tu estadía con nosotros no haya sido agradable. Sin embargo, nos esforzaremos por brindarte un mejor servicio. Danos otra oportunidad y nos aseguraremos de que experimentes la comodidad y la hospitalidad por las que somos conocidos. Esperamos darte la bienvenida pronto :) Saludos, Lisa
1.0分
其他
原文
翻译提供方：Google
糟糕的位置和服务
房间与发布的照片不同。套房的门是坏的，没有任何安全保障。房间很脏，甚至有蟑螂。淋浴坏了。
没有客房服务。我什至不得不要卫生纸。
我不推荐它！糟糕的！！
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酒店回复: Lamentamos saber sobre sua experiência, Thiago! Como visitante, esperamos que tudo esteja perfeito. Não se preocupe, compartilhamos o feedback com nossa equipe relevante imediatamente para corrigir o problema. Esperamos atendê-lo melhor no futuro. Atenciosamente, Lisa
1.0分
情侣出游
原文
翻译提供方：Google
房间很脏，临街的房间简直丢脸。此外，退房时间是上午 9 点。我们已经支付了现金押金，但仍在等待
1.0分
情侣出游
原文
翻译提供方：Google
太可怕了，一点也不像照片、气味、床、糟糕的清洁、不安全
我们本来打算多住几晚，但是太可怕了，微波炉很恶心，所有东西都生锈了
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酒店回复: ¡Lamentamos las molestias ocasionadas, Keylin! Seguramente investigaremos este problema y haremos todo lo posible para mejorar su experiencia. Saludos, Eva
1.0分
其他
原文
翻译提供方：Google
他们根本没开门，我们没地方住酒店
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酒店回复: Estimada Viviana,Lamentamos mucho que no hayas podido acceder a la habitación en Liberty Garden Inn by OYO. Pedimos disculpas por cualquier inconveniente que esto haya causado y estamos investigando la situación para asegurarnos de que no se repita. Agradecemos tu comprensión y esperamos poder ofrecerte una mejor experiencia en el futuro.Saludos,EvaLiberty Garden Inn by OYO
5.0分
家庭亲子
原文
翻译提供方：Google
一切都很完美没问题
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酒店回复: Hey, Nelida! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Lisa
1.0分
其他
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Not worth it
The check in was ok. My daughters room smelled moldey. No hot water .
Its been more than three weeks and the deposit wasnt returned to me, so basically I got robbed.
Don't stay here jus avoid it.
1.0分
其他
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Do not be fooled by the photos provided. The actual location is much more rundown and old. When I arrived, I thought I was at the wrong place because of how different it looked. When I finally determined it was the right place, I had to call for someone to unlock the main entrance door. Despite saying "check in at all times" on *******, it turns out that check in ended at 11pm, and the staff told me I had to pay a $20 late fee. The room I was given was old. I gave it a chance until I saw a cockroach that scurried across the floor. It kept disappearing under the bed, behind the dresser, and even climbed up the wall. I am terrified of bugs, and at this point, I called the front desk again to explain the situation. The guy told me in a noncaring tone that there was nothing he could do until the next morning at 11am. He didn't allow a refund, or even changing rooms. When I was on the phone with him, the cockroach actually started crawling towards me, and I expressed my panic. He actually just stopped responding and hung up. I quickly packed up my things (luckily I didn't unpack yet), and dropped off the keycard outside the front entrance in a dropoff box. I left this inn at 3am due to feeling unsafe and the staff being unprofessional and rude. No one should stay in a place that has cockroaches. I will be contacting my bank for my money back. I didn't even stay one night. Avoid at all cost.
2.0分
其他
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These highly professional pictures make this place look charming, but in the end it’s just a rundown motel in a questionable area. There are only sheets on the bed - NO BLANKET - so I was freezing all night. Only one size towel provided so you have to make that work for everything. Cheap, but wouldn’t stay again.
4.0分
其他
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Improve the facilities, avoid stained bedding, deformed mattresses, and the smell of humidity, but it is very well located, close to everything I needed, the staff is very attentive and respectful.
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酒店回复: Dear Elsy,Thank you for your valuable feedback! We're glad to hear that you appreciated our convenient location and the attentiveness of our staff. We sincerely apologize for the issues you experienced with the bedding, mattresses, and the room's odor. Please rest assured that we're addressing these concerns to ensure a more comfortable stay for future guests.We hope to have the opportunity to welcome you again and provide you with a better experience.Best regards,The Liberty Garden Inn by OYO Team
一切都很棒，只是没有毯子，第一天晚上我很冷，淋浴没有浴帘，所以地板完全湿了。工作人员很友好。我仍在等待退还我的 40 美元押金，已经过去一周多了。
糟糕的位置和服务
房间与发布的照片不同。套房的门是坏的，没有任何安全保障。房间很脏，甚至有蟑螂。淋浴坏了。
没有客房服务。我什至不得不要卫生纸。
我不推荐它！糟糕的！！
房间很脏，临街的房间简直丢脸。此外，退房时间是上午 9 点。我们已经支付了现金押金，但仍在等待
太可怕了，一点也不像照片、气味、床、糟糕的清洁、不安全
我们本来打算多住几晚，但是太可怕了，微波炉很恶心，所有东西都生锈了
他们根本没开门，我们没地方住酒店
一切都很完美没问题
Not worth it
The check in was ok. My daughters room smelled moldey. No hot water .
Its been more than three weeks and the deposit wasnt returned to me, so basically I got robbed.
Don't stay here jus avoid it.
Do not be fooled by the photos provided. The actual location is much more rundown and old. When I arrived, I thought I was at the wrong place because of how different it looked. When I finally determined it was the right place, I had to call for someone to unlock the main entrance door. Despite saying "check in at all times" on *******, it turns out that check in ended at 11pm, and the staff told me I had to pay a $20 late fee. The room I was given was old. I gave it a chance until I saw a cockroach that scurried across the floor. It kept disappearing under the bed, behind the dresser, and even climbed up the wall. I am terrified of bugs, and at this point, I called the front desk again to explain the situation. The guy told me in a noncaring tone that there was nothing he could do until the next morning at 11am. He didn't allow a refund, or even changing rooms. When I was on the phone with him, the cockroach actually started crawling towards me, and I expressed my panic. He actually just stopped responding and hung up. I quickly packed up my things (luckily I didn't unpack yet), and dropped off the keycard outside the front entrance in a dropoff box. I left this inn at 3am due to feeling unsafe and the staff being unprofessional and rude. No one should stay in a place that has cockroaches. I will be contacting my bank for my money back. I didn't even stay one night. Avoid at all cost.
These highly professional pictures make this place look charming, but in the end it’s just a rundown motel in a questionable area. There are only sheets on the bed - NO BLANKET - so I was freezing all night. Only one size towel provided so you have to make that work for everything. Cheap, but wouldn’t stay again.
Improve the facilities, avoid stained bedding, deformed mattresses, and the smell of humidity, but it is very well located, close to everything I needed, the staff is very attentive and respectful.