I endednup being the guest of the day at check-in. Staff was nice and attentive. Be orepared to pay $14 a day for parking and have $50 a day held for incidentals. That was a shock upon arrival. Parking is never full and not on the street. There is literally no reason to be charged for parking other than charging it's already paying customers for choosing tonstay there. Its an older property thats been updated. There was hair all over the room. The air unit was incredibly loud, and usually the shower didnt get hot enough. The closet door was missing part of the slider to fully close the closet.

Other than that, it wasnt a bad stay.

The room assigned was not clean on arrival. I was told to put suitcases in closet and they would send someone right up. So i went out to lunch, on return, the room had not been cleaned so i was assigned another room. The staff at the desk was inattentive bordering on rude. They could be heatd in the back laughing and carrying on so mych so that it seemed a guest request was an inconvenience. I called down tonask for pillows and was hung up on. On calling back, i was immediately hung up on and could hear desk staff say...someone is playing with the phone. However, the weekend housekeeper on the floor brought pillows on request. It should be noted the kitchen staff encountered were all polite and attentive. The weekday housekeepers could improve there cleanliness. A top to a water bottle was dropped in the hallway and it stayed there for 3 days until the Saturday housekeeper picked it up.

when I got to the motel from the long drive right around 4 pm I was told my room was not ready for me. Then she looked at me and offered restaurants to eat or places to go. My room was not ready till after 5. For all the money we pay for rooms they should be ready. But I will say the room was clean and nice and I really did not use any other service. Good luck.

The heater in our room was dirty and loud. It sounded like water was boiling all night long. Woke us and our children up multiple times. The staff were great and very helpful, but the breakfast was very lack luster.

The front desk staff was very slow and they put us in the wrong room. I’m not sure they all knew what they were doing. One of the women was very helpful. Breakfast was good, no bacon unless I just missed it. Room was clean and spacious.

Room not available at our 6:30 PM arrival, even though check in time is 4PM. Front desk stated the room had not been inspected yet for readiness. Waited 45 additional minutes until someone finally inspected the room. Once we got to the room, there was still trash in the bathroom and all the dishes in the dishwasher were clean, but not placed back in the cabinets and drawers. And while we were on the room, the original housekeeping member that was supposed to finish the room let themself in with out announcement or warning. No communication between front desk and housekeeping to let the housekeeping member know we were already checked in. The carpet in the bedroom is loose and raised in some spots, presenting a tripping hazard - and this is an accessible room, so stabilty is even more critical for the typical occupant.

I arrived at the hotel after our flight landed. It was 11pm. I had prepaid everything. The hotel had given our room away and their response was sorry you’ll have to go look for a different room. I will never stay nor recommend this place to anyone