Reserved and paid for a king suite with a balcony and a Mountain View. What I got was a king bed with a giant hot tub in the corner, no balcony, no suite, and a view of the parking lot. The sheets, carpet, and furniture all had stains. would not stay here again.
1.0分
其他
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******
Went for my one year wedding anniversary. Needed a break between working full-time
, being a full-time student, & having a newborn, we needed a break, but they turned our vacation into a nightmare! They’ll allow employees that are off shift enter into your room without permission when you leave. One of the workers told me I would like I’m high - which I don’t do. They’re rude asl. Sonja was super nice though. I’ll be reaching out to a lawyer for being racially profiled.
5.0分
商务出差
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Check-in was speedy and efficient. The lady working the front desk was very nice and friendly. Heading down to breakfast in a couple of hours but I am sure that it won’t disappoint!
5.0分
家庭亲子
Amazing staff, clean room, great customer service for exhausted customers, friendly, accommodating for customers needs
5.0分
情侣出游
our check-in and check out clerks were both delightful and so helpful. Our breakfast was just perfect.
4.0分
其他
Standard. Okay cleanliness, but odd that we had to put our own trash liners in the trash cans.
2.0分
其他
Ice maker out, and dated. Staff was awesome, breakfast was great. Little dingy for price
3.0分
其他
Good beds, old hotel
The hotel was old a drab and smelled of mildew. The beds were clean and comfortable.
酒店回复: thank you for your review
4.0分
家庭亲子
The staff was very nice, the hotel was convient to Jefferson City/Carson Newman. It is an older property, but clean.
4.0分
其他
Easy access to interstate
Felt safe . Able
To rest on
Overnight trip. Breakfast was nice and the receptionist was super nice
Reserved and paid for a king suite with a balcony and a Mountain View. What I got was a king bed with a giant hot tub in the corner, no balcony, no suite, and a view of the parking lot. The sheets, carpet, and furniture all had stains. would not stay here again.
******
Went for my one year wedding anniversary. Needed a break between working full-time
, being a full-time student, & having a newborn, we needed a break, but they turned our vacation into a nightmare! They’ll allow employees that are off shift enter into your room without permission when you leave. One of the workers told me I would like I’m high - which I don’t do. They’re rude asl. Sonja was super nice though. I’ll be reaching out to a lawyer for being racially profiled.
Check-in was speedy and efficient. The lady working the front desk was very nice and friendly. Heading down to breakfast in a couple of hours but I am sure that it won’t disappoint!
Amazing staff, clean room, great customer service for exhausted customers, friendly, accommodating for customers needs
our check-in and check out clerks were both delightful and so helpful. Our breakfast was just perfect.
Standard. Okay cleanliness, but odd that we had to put our own trash liners in the trash cans.
Ice maker out, and dated. Staff was awesome, breakfast was great. Little dingy for price
Good beds, old hotel
The hotel was old a drab and smelled of mildew. The beds were clean and comfortable.
The staff was very nice, the hotel was convient to Jefferson City/Carson Newman. It is an older property, but clean.
Easy access to interstate
Felt safe . Able
To rest on
Overnight trip. Breakfast was nice and the receptionist was super nice