The room was facility and room was clean. The staff were helpful and nice. Good stay and would come back if needed a room in this area again
1.0分
其他
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Returned from a long day to find that the hot water was broken, with no warning from the front desk staff or emails sent to inform us. When we woke up to leave the third floor there was no elevator. Myself and my elderly mother had to carry our stuff down three flights of stairs. The service had the optimistic vibe that they cared, but no manager reached out to refund us, or make any accommodation to rectify the issues. Drains are slow to drain, mold above the showers, and stink bugs in all the corners of the public spaces. I would avoid.
2.0分
情侣出游
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Reserved and paid for a king suite with a balcony and a Mountain View. What I got was a king bed with a giant hot tub in the corner, no balcony, no suite, and a view of the parking lot. The sheets, carpet, and furniture all had stains. would not stay here again.
1.0分
其他
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******
Went for my one year wedding anniversary. Needed a break between working full-time
, being a full-time student, & having a newborn, we needed a break, but they turned our vacation into a nightmare! They’ll allow employees that are off shift enter into your room without permission when you leave. One of the workers told me I would like I’m high - which I don’t do. They’re rude asl. Sonja was super nice though. I’ll be reaching out to a lawyer for being racially profiled.
5.0分
商务出差
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Check-in was speedy and efficient. The lady working the front desk was very nice and friendly. Heading down to breakfast in a couple of hours but I am sure that it won’t disappoint!
5.0分
家庭亲子
Amazing staff, clean room, great customer service for exhausted customers, friendly, accommodating for customers needs
5.0分
情侣出游
our check-in and check out clerks were both delightful and so helpful. Our breakfast was just perfect.
4.0分
其他
Standard. Okay cleanliness, but odd that we had to put our own trash liners in the trash cans.
2.0分
其他
Ice maker out, and dated. Staff was awesome, breakfast was great. Little dingy for price
3.0分
其他
Good beds, old hotel
The hotel was old a drab and smelled of mildew. The beds were clean and comfortable.
The room was facility and room was clean. The staff were helpful and nice. Good stay and would come back if needed a room in this area again
Returned from a long day to find that the hot water was broken, with no warning from the front desk staff or emails sent to inform us. When we woke up to leave the third floor there was no elevator. Myself and my elderly mother had to carry our stuff down three flights of stairs. The service had the optimistic vibe that they cared, but no manager reached out to refund us, or make any accommodation to rectify the issues. Drains are slow to drain, mold above the showers, and stink bugs in all the corners of the public spaces. I would avoid.
Reserved and paid for a king suite with a balcony and a Mountain View. What I got was a king bed with a giant hot tub in the corner, no balcony, no suite, and a view of the parking lot. The sheets, carpet, and furniture all had stains. would not stay here again.
******
Went for my one year wedding anniversary. Needed a break between working full-time
, being a full-time student, & having a newborn, we needed a break, but they turned our vacation into a nightmare! They’ll allow employees that are off shift enter into your room without permission when you leave. One of the workers told me I would like I’m high - which I don’t do. They’re rude asl. Sonja was super nice though. I’ll be reaching out to a lawyer for being racially profiled.
Check-in was speedy and efficient. The lady working the front desk was very nice and friendly. Heading down to breakfast in a couple of hours but I am sure that it won’t disappoint!
Amazing staff, clean room, great customer service for exhausted customers, friendly, accommodating for customers needs
our check-in and check out clerks were both delightful and so helpful. Our breakfast was just perfect.
Standard. Okay cleanliness, but odd that we had to put our own trash liners in the trash cans.
Ice maker out, and dated. Staff was awesome, breakfast was great. Little dingy for price
Good beds, old hotel
The hotel was old a drab and smelled of mildew. The beds were clean and comfortable.