Misty is just awesome at check in! She is very polite and always has a smile on her face!
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酒店回复: Thank you for the amazing score and review! I will let Misty know about your wonderful comments! We hope to see you again soon!
4.0分
家庭亲子
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The bathroom was very large but the counter around the sink is very small.
Shower head needs attention. Seems to have calcium buildup keeping sprayer selection from working.
酒店回复: Thank you for great score. We hope to see you again soon.
3.0分
商务出差
No shops or good place to go eat nearby maybe an ok seafood place nearby with limited options and not no sea fish dishes
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酒店回复: We apologize that the surrounding area didn't have the types of restaurants you were looking for. Lubbock has many places that will deliver, along with the usual meal delivery services. We are always happy to recommend local establishments that are close by. We hope to see you again the next time you are in the area. Safe travels!
3.0分
商务出差
Front desk staff was excellent. Breakfast was acceptable, but not good. Cleanliness was not what i expect.
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酒店回复: Thank you for taking the time to leave us this review. We are always looking for ways to improve. We hope you get to stay with us again to see our improvements.
5.0分
其他
The room was very clean. Breakfast was well stocked and fresh. Will stay again.
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酒店回复: Thank you so much for taking the time to review us, your kind words and the great rating!
4.0分
其他
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Short Stay!
We stayed in a limited mobility room for the first time ever. The room very spacious and comfortable. The hotel staff were very friendly and helpful. Unfortunately the Waffle maker was unavailable during our stay. My wife and I would stay at this hotel again in the future.
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酒店回复: Thank you for the amazing review and score. We are so glad you chose to stay with us! We hope to see you again soon.
5.0分
家庭亲子
We found it difficult to find. It is behind another hotel and not easily located. Needs more emphasis that it is just past Lowe’s
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酒店回复: Thank you for the outstanding score. We hope to see you again soon!
4.0分
家庭亲子
staff very nice rooms nice
i stay there because of the pool it was great
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酒店回复: Thank you so much for taking the time to review us, your kind words and the great rating!
2.0分
商务出差
Room was very dated , ceiling had paint coming off. The shower had tons hair , towels and pillows had stains on them.
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酒店回复: Thank you for taking the time to leave us a review about your stay. We appreciate your feedback and will look into addressing the issues at hand. We hope to make your next stay memorable.
4.0分
家庭亲子
Very nice property. Room was spacious a clean and bed was excellent. Bath stub flywas a little slick and dangerous. Wallpaper in shower room was peeling off.
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酒店回复: Good evening and thank you for staying with us while visiting Lubbock. We appreciate the feedback you have given us and will look into addressing the issue at hand. I would also like to thank you for the high numeric rating. My staff appreciates the positive messages, along with opportunities. We have to be able to receive feedback to make sure all our guests' needs are met. We look forward to your next stay. Have a great day.
Misty is just awesome at check in! She is very polite and always has a smile on her face!
The bathroom was very large but the counter around the sink is very small.
Shower head needs attention. Seems to have calcium buildup keeping sprayer selection from working.
No shops or good place to go eat nearby maybe an ok seafood place nearby with limited options and not no sea fish dishes
Front desk staff was excellent. Breakfast was acceptable, but not good. Cleanliness was not what i expect.
The room was very clean. Breakfast was well stocked and fresh. Will stay again.
Short Stay!
We stayed in a limited mobility room for the first time ever. The room very spacious and comfortable. The hotel staff were very friendly and helpful. Unfortunately the Waffle maker was unavailable during our stay. My wife and I would stay at this hotel again in the future.
We found it difficult to find. It is behind another hotel and not easily located. Needs more emphasis that it is just past Lowe’s
staff very nice rooms nice
i stay there because of the pool it was great
Room was very dated , ceiling had paint coming off. The shower had tons hair , towels and pillows had stains on them.
Very nice property. Room was spacious a clean and bed was excellent. Bath stub flywas a little slick and dangerous. Wallpaper in shower room was peeling off.