酒店回复: Hi Jeff,Thank you for staying with us. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
酒店回复: Hi Adam,Thank you for staying with us and sharing your feedback. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Front desk staff upon arrival was so kind and polite and engaging. Also check in was quick and easy!!!
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酒店回复: Hi Bridget, thank you for staying with us and sharing your feedback. We are so glad you enjoyhed your stay with us and hope to see you again soon!
4.0分
其他
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It was close to TTU and I was able to walk there several times. It was also close to other events I was attending by car. I was disappointed that the pool was closed a couple of days before I arrived... No notice was given on the website. The bathroom sink was not draining well, the toilet valve in the tank was not sealing properly so it had to refill itself periodically (waste of water), the facility was dated but it was convenient and had what I needed. It was nice havng a kitchen.
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酒店回复: Good morning Kim, thank you for staying with us and sharing your experience. I apologize for the inconvenience of the pool being closed. We will also look into the bathroom issues you had. We hope to see you again soon!
3.0分
其他
Tile in bathroom coming up. Needs update. Madelyn at check in was the best. Pleasant end to long day
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酒店回复: Hi Bobby! Thank you for staying with us! It is always wonderful to hear positive feedback about our associates!
非常好，但是有 bug！
一切都很棒。
唯一的问题是房间里有虫子。这可不好。浴室的灯具里有虫子。沙发上的灯不亮了。电视盒必须拔掉插头才能用遥控器工作。
我没有告诉任何工作人员。
前台的工作人员非常友好和愉快！！
真的很失望，星期四没有欢乐时光。
除了浴室地板有点脏以外，房间其他都很好。我注意到，当我把毛巾放下来擦脚时，毛巾变成了棕色……有一天客房服务人员来的时候，没有整理我的床，也没有补充毛巾。我晚上很晚才到，从外面用酒店钥匙卡打不开一扇外门。大门被锁上了，上面写着一个标志，上面写着我必须从我的房间和停车场走到大楼的另一边，才能从侧门进入，而一名员工就坐在大门的桌子旁。哦，别忘了说，在我住的七天里，电梯停了三天。
很遗憾这家酒店被冠以 Staybridge 的品牌。
我见过很多 Staybridge 酒店，而这家绝对是垃圾。
完全破败的地方，如果看起来像 1980 年的，那就没问题了，但显然那是最后一次清洁了。
浴室很脏，厨房很脏，没有水压，空调会把你烫死。
住了 2 晚。因为位置原因，第二天没有客房服务。
应该把钥匙交给他们，第一晚就离开，但靠近 TX tech 的完美位置让我留下了。
这家酒店急需翻新！我不得不换了 3 次房间。第一个房间的枕头上到处都是污渍，直到我睡过后的第二天早上才发现！下一个房间的淋浴天花板被水严重损坏，我都不敢去洗澡，而且到处都是苍蝇。最后一个房间还算可以。早餐很糟糕，品种有限，咖啡又冷又难喝。
不会再住那里了。
问题很多。我们刚走进来时地毯上有碎屑。天花板上有奇怪的洒水喷头洞。其他维修延迟的问题。位置很好。
酒店就在德克萨斯理工大学对面，外观和员工都很好。一楼的房间很糟糕，床上有虫子，浴缸有缺口和锈迹，最糟糕的是空调噪音很大！
没有保险箱
还可以，只是需要更多的安全保障，任何人都可以走进酒店，直接走进房间，甚至不问他们是谁。
Front desk staff upon arrival was so kind and polite and engaging. Also check in was quick and easy!!!
It was close to TTU and I was able to walk there several times. It was also close to other events I was attending by car. I was disappointed that the pool was closed a couple of days before I arrived... No notice was given on the website. The bathroom sink was not draining well, the toilet valve in the tank was not sealing properly so it had to refill itself periodically (waste of water), the facility was dated but it was convenient and had what I needed. It was nice havng a kitchen.
Tile in bathroom coming up. Needs update. Madelyn at check in was the best. Pleasant end to long day