住宿体验很棒。唯一的不足之处是店员对我们心仪的餐厅选择发表了评论,我们在几档德州旅游节目上了解到这家餐厅后,不远万里赶来尝试。店员说我们觉得这家餐厅不好。但我们还是选择了这家餐厅,而且非常高兴。这家餐厅很棒。你们都应该去尝试一下,也应该开始向你们的客人推荐。Tuscan Pig 餐厅非常棒。在 Texas Bucket List 和 The DayTripper 上查找一下。去试试吧。告诉你的店员,对本地同行做出负面评价是不合适的,尤其是在你错了的情况下。
Everything was clean, the breakfast options were great and staff was very friendly and helpful.
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酒店回复: Hi Amanda,Thank you for sharing your feedback. We are delighted to hear that you found everything clean, enjoyed the breakfast options, and experienced friendly and helpful service from our staff. Providing a comfortable, welcoming, and enjoyable environment for our guests is very important to us, and it is wonderful to know these aspects enhanced your stay. We look forward to welcoming you back for another great visit.
5.0分
家庭亲子
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Staff member Michael was amazing and took amazing care of me and my family when our first room had issues and even checked in on us during our stay and made sure we were doing good Michael needs to be paid more. Amazing staff member.
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酒店回复: Hello chris,Thank you for sharing your positive experience with Michael. We are glad to hear that he provided excellent service and went above and beyond to ensure your family's comfort during your stay. Your comments will be shared with our team as we continually strive to provide top-notch service to our guests. We appreciate your feedback and hope to welcome you back in the future for another great experience.
2.0分
其他
******* overbooked and when we got the room we reserved was not available.
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酒店回复: Hello Laura, Thank you for sharing your experience. We understand that being assigned a different room than expected can be frustrating. We encourage all guests to communicate any concerns with our team during their stay so we can assist in real-time. We value your feedback and appreciate you choosing to stay with us. Your comments will help us improve our guest experience in the future.
5.0分
商务出差
My New Place to Stay
Amber was awesome…as well as the rest of the staff. My new go to place in Longview now!
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酒店回复: Hello Kevin,We are thrilled to hear that Amber and our team provided exceptional service during your stay! It's wonderful to know that we have become your preferred choice in Longview. We look forward to welcoming you back for another fantastic experience soon.
4.0分
家庭亲子
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Front desk attendant, Nicolette, was very welcoming. Hotel appears to be a little older so there are some signs of wear here & there but is still clean. Front lobby is very nice. Suite rooms are well supplied & very spacious.
住宿体验很棒。唯一的不足之处是店员对我们心仪的餐厅选择发表了评论,我们在几档德州旅游节目上了解到这家餐厅后,不远万里赶来尝试。店员说我们觉得这家餐厅不好。但我们还是选择了这家餐厅,而且非常高兴。这家餐厅很棒。你们都应该去尝试一下,也应该开始向你们的客人推荐。Tuscan Pig 餐厅非常棒。在 Texas Bucket List 和 The DayTripper 上查找一下。去试试吧。告诉你的店员,对本地同行做出负面评价是不合适的,尤其是在你错了的情况下。
跟图片不一样。
房间又脏又破。走廊的天花板很低。走在走廊里,地板有些地方会晃动。我们住的房间地板很不稳。我们没有入住。入住后我们拿回了房费。
房间很宽敞,前台工作人员很友好,乐于助人,绝对会推荐这家酒店
沙发又旧又脏又破,房间里乱七八糟,地毯很脏,墙上爬满了蟑螂。
来城里参加女儿们的足球锦标赛。房间只有一个问题,其他一切都很好。谢谢
Everything was clean, the breakfast options were great and staff was very friendly and helpful.
Staff member Michael was amazing and took amazing care of me and my family when our first room had issues and even checked in on us during our stay and made sure we were doing good Michael needs to be paid more. Amazing staff member.
******* overbooked and when we got the room we reserved was not available.
My New Place to Stay
Amber was awesome…as well as the rest of the staff. My new go to place in Longview now!
Front desk attendant, Nicolette, was very welcoming. Hotel appears to be a little older so there are some signs of wear here & there but is still clean. Front lobby is very nice. Suite rooms are well supplied & very spacious.