The hotel was great, with a reasonable breakfast provided.
There is no EV charger here, but they did allow me to plug into the 120v outlets overnight which gave me a slight top-up on level 1.
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酒店回复: Thank you for taking the time to provide this valuable feedback for us. Your stay and experience here at the Holiday Inn Express is important to us and we will be sure to share your feedback with the Management team in order to enhance your future stays. We look forward to hopefully seeing you next time!
3.0分
家庭亲子
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We arrived and asked when breakfast was and found out it is catered in hot. She told us 530 am it starts. We had to go to the airport at 5 so we decided to get breakfast at timmies but when we came down in the morning at 5 am breakfast was already there and no people were setting it up so it was there ready for a while. Accurate information would be nice. Breakfast was mediocre at best. The beds were soft but ok. The bathroom had specs of dirt on toilet paper and the counter had water puddles . The sink had hair so I cleaned the bathroom myself. The state of the building is old and the elevator creeks and made us nervous. Not impressed I don't think it's up to holiday in standards so we will stay elsewhere next time as the price is pretty high for what you get.
5.0分
其他
Room was very large. Excellent breakfast selection. No recycling bins in rooms for cans and bottles.
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酒店回复: Thank you so much for the lovely review! We're thrilled you enjoyed the spaciousness of your room and that our breakfast selection hit the spot. We also truly appreciate your note about the recycling bins — sustainability is important to us, and feedback like yours helps us do better. We hope to welcome you back again soon!
3.0分
其他
When I checked in the king suite I booked was not available and had to settle for a lesser room for the same money. Not pleased
4.0分
家庭亲子
Staff were very friendly. Staff were cleaning light fixtures, tables in the hallways. Its nice to see a place that clean everything.
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酒店回复: Thank you so much for your valuable feedback. I will share this with the rest of the team!
5.0分
家庭亲子
Everything was great! Staff were on top of things and were very helpful if we needed things.
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酒店回复: Thank you so much for staying with us, Marcie. I am so happy to hear that our staff was helpful during your stay.
4.0分
家庭亲子
Room was big enough for my family and check in was quick and easy. I would stay here again
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酒店回复: Thank you for taking the time to leave us this valuable review. We are happy to hear that you had enjoyed your stay and we will be sure to share this feedback with our property teams.
5.0分
其他
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This stay has been a breath of fresh air for us on our long drive. The room is bright and clean (as is the rest of the hotel) and the kids loved the pool. I feel even better since we got to do some laundry. Everything has been just right since we got here.
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酒店回复: Thank you, Rhiannon, for this valuable review. We are pleased to hear that you have enjoyed your stay with us. I will be sure to share your feedback with our team, and we hope to see you again soon.
5.0分
家庭亲子
Great stay, kids loved the pool. Beds and pillows were very comfortable!
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酒店回复: Thank you so much for your feedback! I am happy to hear that the kids enjoyed the pool!
2.0分
其他
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Mediocre at best.
It was not soundproof at all, the AC/Heater unit was non functioning. It was probably the least appealing place I've stayed at I might as well have been in the neighboring rooms.
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酒店回复: Thank you so much for taking the time to provide us with your feedback. We use feedback, such as yours, to improve our guest experience. I am sorry that you did not enjoy your stay with us, I hope that you will stay again in the future so that we can show you that this was an exception.
The hotel was great, with a reasonable breakfast provided.
There is no EV charger here, but they did allow me to plug into the 120v outlets overnight which gave me a slight top-up on level 1.
We arrived and asked when breakfast was and found out it is catered in hot. She told us 530 am it starts. We had to go to the airport at 5 so we decided to get breakfast at timmies but when we came down in the morning at 5 am breakfast was already there and no people were setting it up so it was there ready for a while. Accurate information would be nice. Breakfast was mediocre at best. The beds were soft but ok. The bathroom had specs of dirt on toilet paper and the counter had water puddles . The sink had hair so I cleaned the bathroom myself. The state of the building is old and the elevator creeks and made us nervous. Not impressed I don't think it's up to holiday in standards so we will stay elsewhere next time as the price is pretty high for what you get.
Room was very large. Excellent breakfast selection. No recycling bins in rooms for cans and bottles.
When I checked in the king suite I booked was not available and had to settle for a lesser room for the same money. Not pleased
Staff were very friendly. Staff were cleaning light fixtures, tables in the hallways. Its nice to see a place that clean everything.
Everything was great! Staff were on top of things and were very helpful if we needed things.
Room was big enough for my family and check in was quick and easy. I would stay here again
This stay has been a breath of fresh air for us on our long drive. The room is bright and clean (as is the rest of the hotel) and the kids loved the pool. I feel even better since we got to do some laundry. Everything has been just right since we got here.
Great stay, kids loved the pool. Beds and pillows were very comfortable!
Mediocre at best.
It was not soundproof at all, the AC/Heater unit was non functioning. It was probably the least appealing place I've stayed at I might as well have been in the neighboring rooms.