酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your wonderful experience at our location. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Safe travels!
5.0分
其他
原文
翻译提供方:Google
伟大的
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酒店回复: Dear valued guest,Thank you for taking the time to let us know about your recent stay with us. We hope that you will stay with us again should your travels bring you back to the Tulsa area. Safe travels.
5.0分
商务出差
All went well. I mentioned I had trouble with the TV, and the resolved the problem right away.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your wonderful experience at our location. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Safe travels!
5.0分
其他
Greeting and check-in was pleasant and quick. Our room was spacious, clean and convenient. Breakfast had good variety and plenty of seating.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your wonderful experience at our location. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Safe travels!
5.0分
其他
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No hot water
No hot water for 8 of our 11 days. I reported it 4 times and they kept saying they would reset. The last time I said seriously reset not working they need it serviced and then it got fixed. Ashley was very nice and apologized for the inconvenience and also gave us a $65 discount. Also several times went to front desk and no one was there.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your wonderful experience at our location. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Safe travels!
4.0分
其他
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Room was clean. My room was right above the front door so unfortunately I heard it open and close constantly. Front desk lady came off as unhappy but she did her job and was nice.
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酒店回复: Dear Sarah. Thank you for taking the time to let us know about your recent stay with us. I apologize for the constant noise from the front doors opening and closing during your stay. I will discuss the issue with maintenance and see if there is anything that we can do to avoid this in the future. We hope you will choose to stay with us again should your travels bring you back to the Tulsa area. Safe travels.
房间不错,床也舒服,但是卫生间的水很小一点都不方便。
我的航班严重延误,想联系酒店告知会晚点入住,但电话一直没人接,太糟糕了。有一天睡到一半,火警警报突然响了,而且警报器就在床头正上方,真是让人无语🤦♀️。早餐还不错,房间也挺干净的。
接待非常热情,房间很舒适,家具也很漂亮。浴室很大,带步入式淋浴间。
环境优美,交通便利
房间干净宽敞,入住办理快捷,服务人员非常友好。
伟大的
All went well. I mentioned I had trouble with the TV, and the resolved the problem right away.
Greeting and check-in was pleasant and quick. Our room was spacious, clean and convenient. Breakfast had good variety and plenty of seating.
No hot water
No hot water for 8 of our 11 days. I reported it 4 times and they kept saying they would reset. The last time I said seriously reset not working they need it serviced and then it got fixed. Ashley was very nice and apologized for the inconvenience and also gave us a $65 discount. Also several times went to front desk and no one was there.
Room was clean. My room was right above the front door so unfortunately I heard it open and close constantly. Front desk lady came off as unhappy but she did her job and was nice.