Great hotel in a perfect location. Staff (especially Tyler and Nathan) were friendly and helpful. Only negative was the overnight noise from the construction vehicles next door. Otherwise, couldn't have been a better stay.
5.0分
其他
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Very clean. Nice facility. Staff at check-in wasn’t overly helpful and didn’t explain the location of the elevator or breakfast hours, etc. but otherwise a real nice property.
5.0分
商务出差
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Room was nice and spacious. Hotel very clean and staff pleasant. They could use a sign at the entrance of the parking lot since GPS doesn’t get it exactly right. Still easy enough to get in. Easy and free parking
2.0分
朋友出游
There is an abundance of construction going on at this location. Very noisy and accounts for little to no sleep.
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酒店回复: Good afternoon!Thank you for the feedback about your recent stay. I regret that we were unable to provide the quiet night's sleep you were expecting from our hotel. We are hoping for the construction to be resolved in the coming months, and would love to welcome you back for an improved experience if your travels bring you through Overland Park again.Best,Katie CAssistant General Manager
5.0分
其他
Great spacious room, good variety at breakfast. Water station at the front desk.
5.0分
其他
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I enjoyed my stay at this hotel. The lady at the front desk was friendly. The check in process was a breeze. My hotel room was very clean, quiet and spacious. The bed was comfortable. There are several shops and restaurants nearby. The area around the hotel is nice and safe. I highly recommend this hotel.
各方面都非常出色，崭新、干净，无可挑剔。⭐⭐⭐⭐⭐
住得很愉快。工作人员非常友好和乐于助人。房间很大、干净，布局也很棒。我丈夫和孩子们在这里住了一场酋长队的比赛，我们选择再次入住，因为他们第一次入住时非常满意。这绝对是我们来堪萨斯城时要住的酒店
通过 ******* 预订；在原定入住日期前 48 小时致电并要求将日期改为前一天。******* 致电酒店征求批准，酒店同意了 - 收到了更新后的行程等。
在新的更早日期入住，前台工作人员坚持认为我所做的更改无效，并且 ******* 犯了一个错误，因为“没有将更改放入他们的系统”，但从确认电子邮件和带有新日期的新行程来看，显然 ******* 确实进行了这些更改。工作人员声称 ******* 没有给前台打电话，然后当我指出我打电话时听到 ******* 和酒店通话时，她改变了说法 - 我听到他们打字并告诉 ******* 更改“全部设置”。然后工作人员声称她就是接到有关更改电话的人，我听到她和 ******* 通话，并否认告诉他们事情已经处理好了。当被问及她为什么不立即承认她知道更改情况时，她声称她“忘记了”前一天 ******* 打来的电话。
******* 做对了所有事情，但酒店员工却做错了，并且一再撒谎。他们和其他客人开玩笑说他们有“49 间空房”，但不会将我已付款的预订改到那天晚上。
取消了周末剩余的行程，半夜沮丧地开车 4 小时回家。
安全、友好且乐于助人。酒店维护得很好，干净整洁。
Great hotel in a perfect location. Staff (especially Tyler and Nathan) were friendly and helpful. Only negative was the overnight noise from the construction vehicles next door. Otherwise, couldn't have been a better stay.
Very clean. Nice facility. Staff at check-in wasn’t overly helpful and didn’t explain the location of the elevator or breakfast hours, etc. but otherwise a real nice property.
Room was nice and spacious. Hotel very clean and staff pleasant. They could use a sign at the entrance of the parking lot since GPS doesn’t get it exactly right. Still easy enough to get in. Easy and free parking
There is an abundance of construction going on at this location. Very noisy and accounts for little to no sleep.
Great spacious room, good variety at breakfast. Water station at the front desk.
I enjoyed my stay at this hotel. The lady at the front desk was friendly. The check in process was a breeze. My hotel room was very clean, quiet and spacious. The bed was comfortable. There are several shops and restaurants nearby. The area around the hotel is nice and safe. I highly recommend this hotel.