Major renovation work in progress in lobby. At check in, desk clerk acknowledged my ******* reservation then said they “had no room available,” offering no further explanation or assistance until I protested. Manager finally came and found us an acceptable room. Breakfast was advertised to end at 10 AM. However at 9:20 all food including steam table items (eggs, bacon, potatoes), pastries, cereal, boiled eggs etc. was gone while guests wandered about looking for scraps and complaining. Surprisingly, the hotel staff made no move to restock until I complained then they furiously began trying to microwave various frozen items with 30 minutes left for breakfast. Too late! Phone in my room was broken (dead) my entire stay. Room refrigerator froze several soft drinks and fruit absolutely solid. All fruit had to be thrown away. In all a very disappointing and unsatisfactory experience from a hotel that once was a top notch place to stay.
孩子们很喜欢室外泳池和欧陆式早餐。我不喜欢的是有些员工培训不足，酒店取消了一晚的房费，结果他们不得不花一上午打电话催款。泳池门锁上了，我试着用手机给工作人员打电话，但没人接。我打了普通电话，联系上了工作人员，工作人员不得不联系泳池管理员才能开门。有时钥匙也坏了。
房间里没有闹钟，这让我们很失望。我们喜欢半夜都能看到的数字钟。我们以前住过这里，房间里一直都有闹钟。
前台工作人员非常友好，房间也很干净。我们看完音乐会后很晚才到，前台工作人员非常热情周到。
我很喜欢这里的位置，去我们要去的地方都很方便。这里不是一个特别繁忙的小镇
完美之选！
单人短途旅行的完美之选。房间格外干净舒适！
入住和退房都非常快捷。
房间干净，毛巾充足。
早餐和用餐区非常舒适，设施齐全。享用免费美味的早餐总是很棒。
房间非常干净、舒适。
极其糟糕的客户服务
Major renovation work in progress in lobby. At check in, desk clerk acknowledged my ******* reservation then said they “had no room available,” offering no further explanation or assistance until I protested. Manager finally came and found us an acceptable room. Breakfast was advertised to end at 10 AM. However at 9:20 all food including steam table items (eggs, bacon, potatoes), pastries, cereal, boiled eggs etc. was gone while guests wandered about looking for scraps and complaining. Surprisingly, the hotel staff made no move to restock until I complained then they furiously began trying to microwave various frozen items with 30 minutes left for breakfast. Too late! Phone in my room was broken (dead) my entire stay. Room refrigerator froze several soft drinks and fruit absolutely solid. All fruit had to be thrown away. In all a very disappointing and unsatisfactory experience from a hotel that once was a top notch place to stay.