酒店回复: Dear Ruben, Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Candlewood Team
酒店回复: Dear David, Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Candlewood Team
酒店回复: Dear Anthony, Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Candlewood Team
酒店回复: Dear Sue, Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Candlewood Team
酒店回复: Dear Max, Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely, Candlewood Team
价格实惠、热情好客且舒适的住宿地点,无需花费太多。宽敞的房间配有厨房、24 小时健身房、干净的洗衣房和优质的客户/客人服务。特别感谢 Adam 从入住到退房对我的照顾。
房间相当干净。
地板需要擦洗,家具需要打扫,一个抽屉关不上。淋浴房地板需要清洁,淋浴喷头部分堵塞,因为流出的水不多,水温难以控制。
五星级!华盛顿杜勒斯斯特林烛木套房酒店的接待服务非常棒。艾米和亚当非常出色,而且很有礼貌。我们有几个人在这里工作了大约一个月,这是一次愉快的经历。全程五星级。再次感谢烛木套房酒店团队!
斯特林的绝佳住宿地点,员工很棒。设施很棒。非常适合商务和个人旅行。免费洗衣设施是一个加分项。我们很喜欢我们的住宿,大堂的小吃只需支付最低费用。商务室在打印文件方面非常有帮助。
最差的 Candlewood Suites 住宿
走廊里臭气熏天,有很多外国承包商。他们很脏,而且大多数人不会说英语。洗衣设施简直是笑话。承包商用完就走。不在乎你是否需要等待。房间是为几个人准备的。床垫非常不舒服。没有扫帚或任何东西来保持厨房整洁。这是我住过的最糟糕的 Candlewood Suites 体验之一。周围环境很好。这就是为什么我对它现在的样子感到困惑。我的建议是,如果你喜欢干净舒适,就不要住在这里。那些评级简直是笑话。
这是我第一次觉得把钱花在了垃圾上,我没有得到我所付的钱,非常不令人满意和垃圾的地方,我永远不想住在这个酒店或管理这种酒店的公司,请不要给其他人提供非常糟糕的体验
我感觉自己被骗了。我预订了 Candlewood Suits,但他们却把我安排在了对面的一家廉价酒店。我对灰尘和其他东西过敏,所以这简直太糟糕了。我要退钱!
很喜欢为所有客人提供的免费洗衣机和烘干机。房间里的厨房很棒,可以签出额外物品,这很棒。位置对我们拜访的家人来说非常方便。
刚入住,因为在微软公司出差,所以通常都会预订这里,candlewood 很棒,但这是最糟糕的。房间很宽敞,但整个二楼闻起来像猫尿,包括我的房间,告诉前台他们没有提出要给我换房间,只说他们明天会检查并清洁地毯。由于带着服务犬,我要求住一楼,他们说没有房间,但我看到几个房间是空的。其他进来的客人都在抱怨二楼的味道,甚至维修工也已经上来修理我房间的空调了。就因为我有一只狗,它是一条服务犬,不是宠物,我们不应该被降级到这种条件。不推荐,如果不换的话,我会试着换酒店或找一个 Airbnb。我打算在这里住 3 个月。位置要好点。
一定会再来这个地方感谢你们的优质服务