Staff didn't tell about restaurant right behind them when we ask for places to eat. Could have been cleaner in the room and noisy by the ice machine.
5.0分
其他
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we have stayed here more than once but this time we were not happy the pool wasn't open, they said it was under repairs, this should have been told to me when I called and I asked about the pool and they said yes, we have a pool, they should have said yes, we have a pool but its not open, not right, we will probably not stay there next year on our way to va beach, sad to say
3.0分
其他
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My stay was a mini vacation for 3 of my granddaughter's and myself, so one of my main reasons for booking was they had a pool. Unfortunately, after they ran my card, I was then informed the pool was out of service. (I had called to verify that they had a pool and wasn't told anything about it being closed). The mattresses are way to soft, for any type of back or spinal illness. And unless you're 4' or under, the toilet is like sitting on the ground and you feel you need an overhead rail to stand up (having spinal diease). I actually discussed this with some of the staff upon checking out and we were laughing and joking about the toilets being so low. The hotel was very clean, the staff I encountered were very friendly (with the exception of the white lady, with glasses at checkin. She seems uptight and definitely not friendly like the rest of the staff I encountered). My granddaughter's enjoyed the breakfast (except turkey sausage being the only sausage offered), there were several choices of items to choose from and it was keep well stocked. I will also add that the 25.00 damage fee they take from your card at checkin (mandatory) has not been returned to my card. I was told 5-7 days. The location of the hotel was nice, considering many options for stores, food and gas. Water pressure was ok, temperature was good. Air conditioning in the hallways has apparently been down for some time, according to housekeeping staff. It was very warm in the halls. I wouldn't stay here agai
4.0分
其他
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Nice hotel. Breakfast was nice. Only issue we had, we only had 2 towels for the 3 of us. I called to ask and they said they’d send someone up. We needed to checkout so after 15 minutes of waiting I asked the housekeeper in the hall and she didn’t have any either and said it would be 30 minutes. She did end up going downstairs and came back with one. Just a thought, we said there would be 3 of us, it would be nice if there were enough towels for each guest. Also, the gym had no AC so it was a bit stuffy.
5.0分
其他
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Posititives-Property, location is very good, very convenient..
Negatives- no coffee pods replaced daily and certain/some staff members seem to have an attitude (not a good look- I won't get into details)..
4.0分
其他
Parking lot too small and constricted and entrance road into parking lot is hard to discern.
5.0分
情侣出游
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Glenn was professional, attentive and helpful. The room is spotless and the hotel is quiet. We are so glad we found this location as it’s convenient to local stores.
5.0分
商务出差
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On the road leading to the entrance there are massive potholes that I could not drive through. I had to reverse and go into the Walmart parking lot to find another path into the hotel.
Otherwise everything else was nice.
5.0分
商务出差
I will definitely be coming back soon. The employees were great and no complaints about the motel
5.0分
其他
Very comfortable. Staff was amazing, both for check-in and check-out. Breakfast was decent.
Breakfast was not that good. Empty trays.
Staff didn't tell about restaurant right behind them when we ask for places to eat. Could have been cleaner in the room and noisy by the ice machine.
we have stayed here more than once but this time we were not happy the pool wasn't open, they said it was under repairs, this should have been told to me when I called and I asked about the pool and they said yes, we have a pool, they should have said yes, we have a pool but its not open, not right, we will probably not stay there next year on our way to va beach, sad to say
My stay was a mini vacation for 3 of my granddaughter's and myself, so one of my main reasons for booking was they had a pool. Unfortunately, after they ran my card, I was then informed the pool was out of service. (I had called to verify that they had a pool and wasn't told anything about it being closed). The mattresses are way to soft, for any type of back or spinal illness. And unless you're 4' or under, the toilet is like sitting on the ground and you feel you need an overhead rail to stand up (having spinal diease). I actually discussed this with some of the staff upon checking out and we were laughing and joking about the toilets being so low. The hotel was very clean, the staff I encountered were very friendly (with the exception of the white lady, with glasses at checkin. She seems uptight and definitely not friendly like the rest of the staff I encountered). My granddaughter's enjoyed the breakfast (except turkey sausage being the only sausage offered), there were several choices of items to choose from and it was keep well stocked. I will also add that the 25.00 damage fee they take from your card at checkin (mandatory) has not been returned to my card. I was told 5-7 days. The location of the hotel was nice, considering many options for stores, food and gas. Water pressure was ok, temperature was good. Air conditioning in the hallways has apparently been down for some time, according to housekeeping staff. It was very warm in the halls. I wouldn't stay here agai
Nice hotel. Breakfast was nice. Only issue we had, we only had 2 towels for the 3 of us. I called to ask and they said they’d send someone up. We needed to checkout so after 15 minutes of waiting I asked the housekeeper in the hall and she didn’t have any either and said it would be 30 minutes. She did end up going downstairs and came back with one. Just a thought, we said there would be 3 of us, it would be nice if there were enough towels for each guest. Also, the gym had no AC so it was a bit stuffy.
Posititives-Property, location is very good, very convenient..
Negatives- no coffee pods replaced daily and certain/some staff members seem to have an attitude (not a good look- I won't get into details)..
Parking lot too small and constricted and entrance road into parking lot is hard to discern.
Glenn was professional, attentive and helpful. The room is spotless and the hotel is quiet. We are so glad we found this location as it’s convenient to local stores.
On the road leading to the entrance there are massive potholes that I could not drive through. I had to reverse and go into the Walmart parking lot to find another path into the hotel.
Otherwise everything else was nice.
I will definitely be coming back soon. The employees were great and no complaints about the motel
Very comfortable. Staff was amazing, both for check-in and check-out. Breakfast was decent.