酒店不干净。一部电梯在使用中，使用时间极长。我们入住期间，另一部电梯一直处于停运状态。酒店整体清洁度不佳，我们的房间低于可接受的标准。在我们的房间里，我们发现了指甲、碎屑、蟑螂和积满灰尘的地方，表明清洁工作缺乏彻底。我们报告说蟑螂找到了两名员工，并被告知管理层会在我们入住后的周一与我们联系。截至今天（星期三），我还没有收到管理人员的任何消息。住在我们楼上房间的人一直到凌晨 2:30 还在敲打、尖叫和制造噪音。酒店的优点是早餐非常好，但食物量很少，就餐区非常干净。负责早餐的工作人员非常有礼貌。停车很方便，而且有很多停车位，与 Spring Hill 套房相邻的其他酒店共用。
展开
酒店回复: I have shared your feedback with the property leadership to make them aware of your concerns so we may better address these issues with the team. Thank you for staying with us and we apologize for the disturbance this caused during your stay. We have addressed the insect issue stated on the property.
5.0分
家庭亲子
原文
翻译提供方：Google
工作人员非常友好热情。丰盛的自助早餐让您开启美好的一天。
2.0分
其他
原文
翻译提供方：Google
住了3晚，没有清洁服务。垃圾堆满了，卫生纸也用完了。
4.0分
其他
原文
翻译提供方：Google
好的
4.0分
情侣出游
The room was clean and fresh. The pool is safe for children it's enclosed to enter you need a room key. The breakfast was good.
展开
酒店回复: Thank you for taking the time to let us know about your experience while staying with us. We appreciate you sharing your positive feedback on our property amenities & hope to welcome you back when your travels bring you to Williamsburg again.
4.0分
家庭亲子
展开
Staff is great super friendly, room however needs some tlc. Wall plug was falling out of the wall, face plates for switch and outlets were broken, at least a few of them were. Need to install and exhaust fan in the bathroom.
Marriott is a good spot for a couple day visit
展开
酒店回复: Thank you for taking the time to let us know about your experience while staying with us. We will make a note of the areas of improvement in the room to our maintenance team and apologize for the disturbance this caused during your stay. Thank you for your kind words to our team members!
5.0分
其他
Very clean, super nice staff, would 100% go back if am planning to stay in the area again!
展开
酒店回复: Thank you for taking the time to let us know about your experience while staying with us. We appreciate you sharing your positive feedback on our property's cleanliness & team members! We can't wait to welcome you back when your travels bring you to Williamsburg again.
送孩子来上学，来到了威廉斯堡。酒店地理位置比较好，房间面积也比较大。冬天是淡季，房价也还算便宜，服务也很好。
工作人员非常出色。房间很干净。我很喜欢酒店的设施。
一切都很棒，没有任何抱怨。
酒店不干净。一部电梯在使用中，使用时间极长。我们入住期间，另一部电梯一直处于停运状态。酒店整体清洁度不佳，我们的房间低于可接受的标准。在我们的房间里，我们发现了指甲、碎屑、蟑螂和积满灰尘的地方，表明清洁工作缺乏彻底。我们报告说蟑螂找到了两名员工，并被告知管理层会在我们入住后的周一与我们联系。截至今天（星期三），我还没有收到管理人员的任何消息。住在我们楼上房间的人一直到凌晨 2:30 还在敲打、尖叫和制造噪音。酒店的优点是早餐非常好，但食物量很少，就餐区非常干净。负责早餐的工作人员非常有礼貌。停车很方便，而且有很多停车位，与 Spring Hill 套房相邻的其他酒店共用。
工作人员非常友好热情。丰盛的自助早餐让您开启美好的一天。
住了3晚，没有清洁服务。垃圾堆满了，卫生纸也用完了。
好的
The room was clean and fresh. The pool is safe for children it's enclosed to enter you need a room key. The breakfast was good.
Staff is great super friendly, room however needs some tlc. Wall plug was falling out of the wall, face plates for switch and outlets were broken, at least a few of them were. Need to install and exhaust fan in the bathroom.
Marriott is a good spot for a couple day visit
Very clean, super nice staff, would 100% go back if am planning to stay in the area again!