We had to check out and find another hotel within an hour of checking in due to the poor condition of the rooms. The accommodations were outdated, not properly cleaned, and had issues with mosquitoes and bugs. We requested a room change, but the alternative provided was equally unsatisfactory. Upon informing the front desk that we would not be staying, they were understanding and promptly assured us of a full refund, which was processed without any issues. While the staff was courteous and responsive, the overall condition of the property was disappointing.
3.0分
情侣出游
The pool was not clean and the hot tub was not cleaned in service. Those were part of the reason we wanted to stay at this hotel.
4.0分
家庭亲子
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Would book again. Clean, quiet, comfortable. Only issue was in a handicap suite and there was not enough room to get to the bathroom due to furniture in the way. Nit enough space for a wheelchair to pass through. We were able to move the dresser, however it was still difficult to pass due to lack of space.
4.0分
其他
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Clean room, shops nearby, sofa bed could use a new mattress, it’s awful. Couch not very comfortable at all. Air works great! Front desk staff encountered were friendly, approachable and helpful!
酒店年份有点久，设施这些都有点年份了。服务还是很不错的，当地商务人士的优选酒店，纯美式的。酒店入住率还挺高的。
早餐很棒。很喜欢提供的沐浴露、洗发水和护发素。
我希望房子能更干净一些。
经理很好，住宿装修得很好，早餐在美国来说非常美味。
靠近餐厅
出色的
Disappointing Stay – Checked Out Within an Hour
We had to check out and find another hotel within an hour of checking in due to the poor condition of the rooms. The accommodations were outdated, not properly cleaned, and had issues with mosquitoes and bugs. We requested a room change, but the alternative provided was equally unsatisfactory. Upon informing the front desk that we would not be staying, they were understanding and promptly assured us of a full refund, which was processed without any issues. While the staff was courteous and responsive, the overall condition of the property was disappointing.
The pool was not clean and the hot tub was not cleaned in service. Those were part of the reason we wanted to stay at this hotel.
Would book again. Clean, quiet, comfortable. Only issue was in a handicap suite and there was not enough room to get to the bathroom due to furniture in the way. Nit enough space for a wheelchair to pass through. We were able to move the dresser, however it was still difficult to pass due to lack of space.
Clean room, shops nearby, sofa bed could use a new mattress, it’s awful. Couch not very comfortable at all. Air works great! Front desk staff encountered were friendly, approachable and helpful!