酒店回复: Hello Siyi,We are glad to hear that you found our parking convenient during your stay. We strive to make our guests' experiences as comfortable as possible. Thank you for sharing your feedback with us!
2.0分
商务出差
展开
Staff was helpful and Noah remembered my father was having surgery which was nice. Rooms are run down and musty. Old bathroom fixtures and peeling paint on ceiling. Worn furniture, uncomfortable platform beds with worn tattered window coverings. Used a fold out bed and when folded down sheet was stained and had old hair all over it. First night the hotel smelled of ********* in our room and down the hallways. Price per night was cheap but also clearly felt cheap. Proximity to Chelsea hospital was great but there was some chaos in the lobby with a bleeding patron, police, fire, ambulance. Not likely to stay here again.
展开
酒店回复: Hello Shane,Thank you for sharing your experience. We’re pleased to hear that Noah provided thoughtful assistance during your father’s surgery. We appreciate your feedback regarding the condition of the rooms and the disturbances you encountered. Your insights are valuable as they help us identify areas that need attention to enhance the guest experience. We hope you find more suitable accommodations in the future.
3.0分
其他
Room is dated. Beds were comfy. Bathroom very dated.
Towels and sheets clean and good condition.
展开
酒店回复: Hello Vicki, Thank you for sharing your feedback. We're glad to hear you found the beds comfortable and the towels and sheets to be in good condition. Your comments about the room and bathroom aesthetics are valuable for our ongoing assessments and future improvements. We appreciate your insights and hope you enjoyed your overall stay with us.
5.0分
情侣出游
Friendly and helpful staff. The room served as a nice accommodation for the weekend.
展开
酒店回复: Hello Patricia,Thank you for your feedback! We're glad to hear that you found our staff friendly and helpful and that your room met your needs for the weekend. Your positive experience is important to us, and we appreciate you taking the time to share your thoughts. We hope to welcome you back for another enjoyable stay in the future.
1.0分
家庭亲子
Tub leaked, electrical plug got extremely hot when charging . Sheets are terrible.
展开
酒店回复: Hello Maria,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the maintenance and comfort issues you experienced, as they help us to improve our services. Your concerns will be communicated to the appropriate departments for review. We hope you will consider staying with us again in the future to experience the improvements made. Thank you for your understanding.
2.0分
其他
Parking ok. Room very average. Old. No updates. Breakfast below average. Staff just ok.
展开
酒店回复: Hello Patrick,Thank you for sharing your feedback on your recent stay. We're glad to hear that the parking met your needs, but we appreciate your insights regarding the room and breakfast options. Your comments are important to us, and we will certainly share them with our management team to consider for future improvements. We hope you will consider staying with us again in the future to experience any changes we may implement.
4.0分
家庭亲子
Very friendly staff, comfortable beds and fee breakfast that has everything in minimal size
展开
酒店回复: Hello Dani,Thank you for your feedback! We're delighted to hear that you appreciated our friendly staff and comfortable beds. We strive to provide a great breakfast experience, and we appreciate your insights regarding the size. Your comments will help us enhance our offerings for future guests. We hope to welcome you back for another enjoyable stay!
5.0分
其他
Check in was quick. Room was clean and didn't smell of anything weird.
展开
酒店回复: Hello Barbara,Thank you for your feedback! We're glad to hear that your check-in process was quick and that you found your room clean and comfortable. Your comments are valuable to us as we strive to maintain high standards for our guests. We hope to welcome you back for another pleasant stay in the future.
2.0分
其他
展开
We were right next to stairs which were very loud. We got maybe 3 hours of sleep because of all the noise… very disappointing. The hallways & stairs looked like they have never been vacuumed…
展开
酒店回复: Hello Teresa,Thank you for sharing your experience with us. We appreciate your feedback regarding the noise and cleanliness of the common areas. Your comments are valuable in helping us enhance the comfort of our guests. We hope you will consider staying with us again in the future, as we strive to improve every aspect of our facilities and services.
友好、干净且非常乐于助人
停车方便
Staff was helpful and Noah remembered my father was having surgery which was nice. Rooms are run down and musty. Old bathroom fixtures and peeling paint on ceiling. Worn furniture, uncomfortable platform beds with worn tattered window coverings. Used a fold out bed and when folded down sheet was stained and had old hair all over it. First night the hotel smelled of ********* in our room and down the hallways. Price per night was cheap but also clearly felt cheap. Proximity to Chelsea hospital was great but there was some chaos in the lobby with a bleeding patron, police, fire, ambulance. Not likely to stay here again.
Room is dated. Beds were comfy. Bathroom very dated.
Towels and sheets clean and good condition.
Friendly and helpful staff. The room served as a nice accommodation for the weekend.
Tub leaked, electrical plug got extremely hot when charging . Sheets are terrible.
Parking ok. Room very average. Old. No updates. Breakfast below average. Staff just ok.
Very friendly staff, comfortable beds and fee breakfast that has everything in minimal size
Check in was quick. Room was clean and didn't smell of anything weird.
We were right next to stairs which were very loud. We got maybe 3 hours of sleep because of all the noise… very disappointing. The hallways & stairs looked like they have never been vacuumed…