酒店回复: 우성님, 레지던스 인 아룬델 밀스 BWI 에어포트에 투숙해 주셔서 감사합니다. 청결함과 편리한 하우스키핑 서비스를 만족하셨다니 저희 팀도 기쁩니다. 곧 다시 뵙기를 바랍니다.
4.0分
其他
Great stay
Always love having a nice kitchen set up so i can cook small meals instead of constantly eating out. Bed was comfortable and room was clean.
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酒店回复: Ryan, it’s wonderful to hear you had a great time at Residence Inn Arundel Mills BWI Airport. The team is glad you appreciated the kitchen amenities and that you found the room comfortable and tidy. We’re looking forward to welcoming you back for your next visit.
5.0分
家庭亲子
Stayed for 2 nights. Great staff!!!!! Comfy room and excellent tv. Very quiet. Very clean. Ty!!!
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酒店回复: Michael, it’s wonderful to hear you had a great time at Residence Inn Arundel Mills BWI Airport. The team is delighted you enjoyed a restful, comfortable stay and appreciated the welcoming atmosphere. We hope to see you again soon!
4.0分
其他
Only real issue was had to ask after 3 days of being there for housekeeping to come to my room. Besides that was a great stay.
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酒店回复: Joshua, thank you for staying with us at Residence Inn Arundel Mills BWI Airport. The team appreciates your feedback, and it's great to hear the overall experience met your expectations. Your input about the room maintenance is valued, and every effort is made to enhance convenience for our guests. The team looks forward to welcoming you again soon.
2.0分
家庭亲子
No hot water for showers in bathroom. Went to breakfast at 8am and no food available
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酒店回复: Matthew, thank you for sharing your feedback. The experience described does not match the high standards the team aims to provide. The team values your comments and will take them into account to improve future guest stays.
5.0分
其他
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Across the street from Arundel mills mall with tons to do! Facilities and amenities were great. Very clean and staff was very kind. The property is outdated so stains on carpets and noisy AC are to be expected but sheets and towels were pristine. Every nook and cranny was clean. Only thing I could say was that the shower head had built up scum but I gave it a quick scrub, no problem. Overall very good experience and will be staying there again when I come back!
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酒店回复: Ero, it’s wonderful to hear you enjoyed your visit to Residence Inn Arundel Mills BWI Airport. The team is glad you appreciated the spotless accommodations, convenient location, and friendly service. Feedback about areas for improvement is always valued and helps us enhance each guest’s experience. Everyone looks forward to welcoming you back on your next trip!
2.0分
其他
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Not a great place to stay but convenient
Didn’t have water for part of the stay. Bed was ok but sheets were very poor quality. Seems like they are doing renovations at the moment
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酒店回复: Kori, the team appreciates your comments regarding your recent stay. The team understands convenience was a plus for you and hopes future updates will enhance the property experience. Your feedback about the room’s amenities is valued and will be reviewed to consider possible improvements.
很方便，他们允许我们把钥匙留在房间里，不用去前台。走廊里正在施工，房间里只有一张床和一张沙发床，但其他东西都很新，状况也很好。
他们没有提供我预订的房间。施工现场灰尘很大，噪音很大，根本睡不着。
工作人员很棒，但他们在室内工作时需要某种通风系统。油漆味太刺鼻了。
很干净。如果你愿意的话，他们会清理，但每两天才清理一次。
Great stay
Always love having a nice kitchen set up so i can cook small meals instead of constantly eating out. Bed was comfortable and room was clean.
Stayed for 2 nights. Great staff!!!!! Comfy room and excellent tv. Very quiet. Very clean. Ty!!!
Only real issue was had to ask after 3 days of being there for housekeeping to come to my room. Besides that was a great stay.
No hot water for showers in bathroom. Went to breakfast at 8am and no food available
Across the street from Arundel mills mall with tons to do! Facilities and amenities were great. Very clean and staff was very kind. The property is outdated so stains on carpets and noisy AC are to be expected but sheets and towels were pristine. Every nook and cranny was clean. Only thing I could say was that the shower head had built up scum but I gave it a quick scrub, no problem. Overall very good experience and will be staying there again when I come back!
Not a great place to stay but convenient
Didn’t have water for part of the stay. Bed was ok but sheets were very poor quality. Seems like they are doing renovations at the moment