酒店回复: Thank you so much for choosing to stay at our location. I do apologize about the tv selection not meeting your needs. However, we do offer streaming services. It was a joy having you stay with us. I look forward to seeing you in the future.
酒店回复: Thank you for taking the time to fill out our survey. I want to apologize for your experience during your stay, This is not up to our standards and these issues will be addressed with the proper department to prevent these issues in the future. We do hope you choose to stay with us again in the future.
5.0分
其他
原文
翻译提供方：Google
我的温馨:)
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酒店回复: Thank you for taking the time to fill out a survey. We appreciate your business and look forward to seeing you again.
2.0分
家庭亲子
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The room was okay but the toilet flushed every 15 minutes and the television worked sporadically even after someone came up to “fix” it. The hot breakfast buffet consisted of overcooked eggs and sausage. And they ran out of food on a busy Saturday morning before the LSU football game.
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酒店回复: Thank you for taking the time to give us your feedback. We need to know how we can improve the guest experience. We apologize that we did not meet your standards.
4.0分
家庭亲子
Evewas great except the mattress. It is past its lifetime. The staff were very nuce and heloful, the room was comfortable. We would go back.
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酒店回复: Thank you for taking the time to complete our survey , we appreciate your feedback . We hope to see you again soon. Sincerely the Staff at Springhill Suites.
4.0分
其他
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The room was very nice & comfortable. Was supposed to be a no smoke room, but had a slight smell of having been previously smoked in. Beds were very comfortable. Had a toilet issue on our last day before checkout, didn’t want to flush- notified the service desk at checkout that the toilet tank had a flush valve issue. Nice large step in shower & adequate toiletries/linens, A/c worked great.
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酒店回复: Hello, Thank you for taking the time to complete our survey. We appreciate your feedback .I apologize for the smoke smell as we are a smoke free hotel and I also apologize for the toilet issues. We hope to house you again for any future stays . Sincerely Staff at Springhill Suites.
他们的三卧室房间（包括一张沙发床）很不错。沙发床干净舒适，可以变成两张小床或一张大床。我们非常喜欢，所以同一个房间我们订了两次。
酒店正在装修，预订时没有提到。地毯又旧又脏，卫生间的水又脏又黄，水质极硬，空调几乎没用，感觉就像睡在热风炉里一样。早餐很差。前台人员也不友好。绝对不值得每晚花200美元。以后再也不会住这里了。
恶心。头发。烟味。恶心。
房间太恶心了。闻起来像是有人在里面抽烟。床头柜上都是碎屑。淋浴间和马桶里都有头发。非常恶心。非常失望。
我们在这里住过几次，非常喜欢这里便利的地理位置和热情友好的服务。我唯一的建议是，可以有更好的免费电视。以后还会再来。
我们已经在这里住了五六年了，因为我们在新奥尔良有医生预约，但我们不喜欢住在新奥尔良，但这个地方正在慢慢衰落，我们昨晚住在这里，我希望没有人住在209房间，除非有人陪你，因为浴室的门卡得很紧，你不能出去，电视不工作，床或糟糕的空调不能让你保持凉爽，房间没有气味，不像以前住过的你们那样，需要改进
房间很脏！
我的温馨:)
The room was okay but the toilet flushed every 15 minutes and the television worked sporadically even after someone came up to “fix” it. The hot breakfast buffet consisted of overcooked eggs and sausage. And they ran out of food on a busy Saturday morning before the LSU football game.
Evewas great except the mattress. It is past its lifetime. The staff were very nuce and heloful, the room was comfortable. We would go back.
The room was very nice & comfortable. Was supposed to be a no smoke room, but had a slight smell of having been previously smoked in. Beds were very comfortable. Had a toilet issue on our last day before checkout, didn’t want to flush- notified the service desk at checkout that the toilet tank had a flush valve issue. Nice large step in shower & adequate toiletries/linens, A/c worked great.