The pool had no water. There was no pool available.
There wasn't any hot water in our room.
Unless you run it for 15/20 min
2.0分
家庭亲子
The toilet had not been cleaned, the first room we were given smelt of fish. There was a dirty towel in the bottom of the wardrobe.
5.0分
其他
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Beyond pleased 😊
This was the second time we’ve stopped here this year. It’s the perfect halfway respite between our home town and our destination. Very clean and comfortable. We will tag this as a regular stop on other trips.
2.0分
其他
Not a relaxing stay.
Pool, closed. Vending area, empty. TV, complicated operation with no instructions. Not pleasant. Not a good look for Comfort Inn.
2.0分
其他
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The lady at the front desk, who was brand new and left all alone, was the only member of the staff who actually tried to give customer service. I commend her for not walking out, honestly. My room had not been cleaned before we were assigned to it. Not ideal when arriving with children for a cheer competition, but fixable. No, they had no cleaning staff on site to clean while we went to dinner. Instead i was sent to another room across the hall, which was occupied! I go back to the desk, get ANOTHER room, that's ALSO OCCUPIED!! On the fourth try they got me in a room that was clean and not in use. I was not comfortable staying, but i didn't have another option. When i was finally able to speak to a manager the next morning, i got a list of excuses for all the insanity. The insult to the injury was that the whole reason we stayed there to begin with was for the pool and it was closed. I had checked the reviews and information ahead of time, it was not noted even though the signs on the doors were clearly not new. The manager did end up giving us a small discount for the trouble, which continued later in our stay, but initially tried to use us having booked through ******* as a reason he wouldn't be able to do anything for us. The only redeeming part of that stay was having dinner at DJ's steakhouse bar and grill across the exit.
3.0分
家庭亲子
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Hotel was overbooked. We had booked 2 rooms for my wife and 4 kids. Because there were no adjoining rooms we ended up booking just one room. It worked out ok but kind of disappointed.
5.0分
其他
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Perfect Oasis
We had driven through the night from KC. No sleep. We did a little sightseeing in the area. Our check in time was 3 pm. We were so exhausted. At 1:00 we went in to see if we check in early. The room had just been cleaned. Everything was clean, fresh smelling. The mattress and pillows were perfect with crisp bedding. We slept for 4 hours. Found a local place for dinner. Slept 9 more hours. It was a lovely, restful
4.0分
其他
The front desk clerk, Marina, was excellent. She went above and beyond what was expected to make sure we got the room we wanted. Would stay there again.
The pool had no water. There was no pool available.
There wasn't any hot water in our room.
Unless you run it for 15/20 min
The toilet had not been cleaned, the first room we were given smelt of fish. There was a dirty towel in the bottom of the wardrobe.
Beyond pleased 😊
This was the second time we’ve stopped here this year. It’s the perfect halfway respite between our home town and our destination. Very clean and comfortable. We will tag this as a regular stop on other trips.
Not a relaxing stay.
Pool, closed. Vending area, empty. TV, complicated operation with no instructions. Not pleasant. Not a good look for Comfort Inn.
The lady at the front desk, who was brand new and left all alone, was the only member of the staff who actually tried to give customer service. I commend her for not walking out, honestly. My room had not been cleaned before we were assigned to it. Not ideal when arriving with children for a cheer competition, but fixable. No, they had no cleaning staff on site to clean while we went to dinner. Instead i was sent to another room across the hall, which was occupied! I go back to the desk, get ANOTHER room, that's ALSO OCCUPIED!! On the fourth try they got me in a room that was clean and not in use. I was not comfortable staying, but i didn't have another option. When i was finally able to speak to a manager the next morning, i got a list of excuses for all the insanity. The insult to the injury was that the whole reason we stayed there to begin with was for the pool and it was closed. I had checked the reviews and information ahead of time, it was not noted even though the signs on the doors were clearly not new. The manager did end up giving us a small discount for the trouble, which continued later in our stay, but initially tried to use us having booked through ******* as a reason he wouldn't be able to do anything for us. The only redeeming part of that stay was having dinner at DJ's steakhouse bar and grill across the exit.
Hotel was overbooked. We had booked 2 rooms for my wife and 4 kids. Because there were no adjoining rooms we ended up booking just one room. It worked out ok but kind of disappointed.
Perfect Oasis
We had driven through the night from KC. No sleep. We did a little sightseeing in the area. Our check in time was 3 pm. We were so exhausted. At 1:00 we went in to see if we check in early. The room had just been cleaned. Everything was clean, fresh smelling. The mattress and pillows were perfect with crisp bedding. We slept for 4 hours. Found a local place for dinner. Slept 9 more hours. It was a lovely, restful
The front desk clerk, Marina, was excellent. She went above and beyond what was expected to make sure we got the room we wanted. Would stay there again.
STay was great will book again
Nice, new facilities