酒店回复: Dear Valued Guest,Thank you so much for taking the time to share your wonderful experience with us. We are absolutely delighted to hear that you enjoyed your stay and found the room to be both comfortable and well-equipped. It’s always our goal to provide a home-like atmosphere for our guests, and we’re thrilled that we were able to make you feel so at ease during your visit.We’re also pleased that you appreciated the cleanliness of the property, as we take great pride in maintaining a pristine environment for all of our guests. It’s wonderful to know that you had the opportunity to enjoy the stunning river view from our second-floor swimming pool, especially in the evening when the scenery is truly magical.Your kind words truly mean a lot to us, and we are grateful for the opportunity to have hosted you. We are committed to delivering the highest level of service, and your feedback encourages us to continue striving for excellence. We sincerely hope to welcome you back in the near future for another unforgettable stay.Best regards,The Hotel Management
由于给换了房间、所以又订多了一晚。综合comments,前台服务一般,check in and out都是很陌生的感觉。早餐还可以,有专人负责bring to table but no asking service tea or coffee.酒店外面有施工,有噪音,离海边搭摩托要10来分钟
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酒店回复: Dear Mr./Ms Terry CFR,Thank you for choosing Meliá Vinpearl Danang Riverfront and for taking the time to share your feedback with us.We truly regret to hear that your experience with our front desk service and check-in/check-out did not meet your expectations. Please rest assured that your comments have been shared with our team for further improvement in creating a warmer and more personalized welcome for every guest.We are glad that you enjoyed our breakfast service, and we also take note of your valuable suggestion regarding tea and coffee service at the table. This will help us enhance the dining experience for our future guests.Regarding the external construction noise, we sincerely apologize for any inconvenience caused. Unfortunately, this is beyond our control, but we will do our best to allocate rooms on the quieter side whenever possible.We appreciate your comments and will continuously strive to improve our service quality. We hope to have another opportunity to welcome you back for a more seamless and pleasant stay in the future.With warm regards,Guest Experience Team
挺好,房间不错什么,比较齐全,像在家里,干净卫生,还有二楼的游泳池非常好,能看到江景,特别晚上很美。
这是我第一次来岘港,选择了这家酒店。起初还在犹豫要不要选海滨酒店,但最终还是优先考虑了离市区近的便利性。结果证明,这个选择对我们来说是完全正确的。酒店地理位置优越,靠近岘港市中心,后面就有一个超市,非常方便。由于天气炎热不适合步行,我们经常使用Grab打车,出行效率很高。此外,高层房间的景色令人难忘,远处的群山、机场、岘港的城市风光、金桥以及河对岸的漂亮建筑夜景都尽收眼底。早餐种类丰富,美味可口。这真是一间很棒的酒店,我下次一定还会再来。谢谢!
我在四月住过这家酒店,这次又来了。带着孩子来岘港的话,大家通常会选择度假村,但度假村离市区比较远,观光不太方便。而美利亚珍珠河畔度假酒店离市区很近,而且有适合孩子玩水的泳池,非常棒。虽然有些评论说没有浴缸有点遗憾,但考虑到价格,我觉得就算没有浴缸也已经非常好了。
(我敢说这绝对是岘港性价比第一的酒店,哈哈!)
另外,和上次相比,早餐自助餐增加了许多适合孩子吃的菜品,这一点很好,而且酒店高层的景观也非常迷人。
下次来岘港我还会选择住在这里的 :)
景色、早餐、室内外泳池、房间状况以及员工的友善程度,我都非常满意。
如果说有什么不足的话,那就是酒店离美溪海滩和汗市场有点远,步行前往会比较吃力。不过,打Grab或出租车的话,大概7-10分钟就能到。
顺便提一下,这里还是济州航空空乘人员下榻的酒店呢。
如果再去岘港,我百分之千万会再次选择入住的~ 哈哈
房间棒极了,但我觉得酒店可以在冲水系统上做些改进,因为每次冲完水,马桶蓄水都特别慢,得等好久才能冲第二次。房间角落有些灰尘,不过总体来说一切都很完美。酒店设施我很喜欢,特别是室内泳池和健身房。
由于给换了房间、所以又订多了一晚。综合comments,前台服务一般,check in and out都是很陌生的感觉。早餐还可以,有专人负责bring to table but no asking service tea or coffee.酒店外面有施工,有噪音,离海边搭摩托要10来分钟
我住了三晚,但最后一天因为要赶飞机,就只住了半天,所以早餐没吃,只付了住宿费。因为是凌晨的航班,我还提前退房了,工作人员都非常友好地帮我办理了。不过,刚入住的时候,他们没找到我那半天住宿的预订,把我吓了一跳!但最后还是顺利解决了,整个入住体验都很棒!
我们在这家酒店度假,简直太棒了!🌟
一切都令人非常满意——环境一尘不染,员工友好又乐于助人,总能及时提供帮助。酒店位置便利,步行10分钟就能到购物中心。
三楼有家餐厅,可以欣赏到美丽的河流全景,食物也很美味——如果不想出门,这里是绝佳选择。旁边还有一家酒吧,景色也很迷人,不过最好提前预订座位,尤其是在周五、周六和周日,因为有火焰表演,在酒吧里就能完美观赏。
房间非常舒适:所有必需品一应俱全,有浴袍、拖鞋,每天都会补充饮用水和其他用品,客房清洁也非常到位。我们住在33楼(33-20号房)——窗外的景色简直令人陶醉,能俯瞰整条河流。
我们对这次度假非常满意!这是一家宏伟漂亮的酒店,服务热情周到,处处体现着对客人的关怀。感谢全体员工营造的这种氛围!🙏💖
我当时想找一家带游泳池的酒店,可以游泳放松,而且又不想离韩市场或美溪海滩太近,避开喧嚣,于是找到了美利亚珍珠酒店岘港河畔店。它地理位置优越,有泳池,最重要的是听说早餐也很棒,所以我就预订了。
然而,入住时一位男员工的态度非常生硬,让我感觉不太好。沟通有点问题,我觉得当时如果用翻译器可能会好一点,而且酒店里也有韩国员工,会说韩语的员工也挺多的。总之,他那种似乎快要发火的语气,让我对酒店的第一印象大打折扣。
另外,酒店在36层高楼,空调一点也不凉快,热得不行。我不知道是不是高层酒店电力不足,还是因为楼层高受热多导致的。
不过,泳池的工作人员非常友好,退房后行李也保管得非常妥当,这一点让我印象深刻。
这是一家很棒的酒店,拥有美丽的景色。服务很稳定,泳池和早餐都很棒。酒店靠近市中心和美溪海滩,房间也很舒适。