Staff members were knowledgeable about the area and offered suggestions for things to do in town.
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酒店回复: Hi Warren,We’re glad our team could provide helpful local recommendations. It’s wonderful to hear they made your visit more enjoyable. If you need assistance with planning or accommodations next time, feel free to contact our office.- The Staff at Garner Clarksville Northeast
5.0分
其他
This was a great hotel for what I needed. It was clean and the breakfast was good. The pool was nice to use.
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酒店回复: Hi Amber,Thank you for your review. We’re glad our hotel met your needs and that you enjoyed the clean rooms, breakfast, and pool. We look forward to welcoming you back soon.-The Staff at Garner Hotel Clarksville Northeast by IHG
3.0分
商务出差
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Great staff , ok breakfast ( nothing special , I wished they had waffle machine , bathroom curtain was pink with mold , the room carpets could use some cleaning. Other than that it was a good stay .
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酒店回复: Hi Yamile,Thank you for your review. We appreciate your compliments about our staff and your suggestions regarding breakfast and room upkeep. We’ll share this with our team to improve future guest experiences. If you need assistance for your next stay, please reach out to our office.- The Staff at Garner Clarksville Northeast
4.0分
其他
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For a practically brand new hotel it was very dingy. Dirt on the walls, light switch and the bottom off my shower were grimy and there was hair on my toilet seat. The staff was friendly and helpful but not a very clean hotel.
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酒店回复: Hi Stephanie,Thank you for taking the time to share your experience. We’re sorry to hear that cleanliness didn’t meet your expectations. Your feedback helps us improve, and we’ll be sure to address this with our team. If you need assistance, please reach out to our office.- The Staff at Garner Clarksville Northeast
5.0分
家庭亲子
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Hanna was working on the desk late last night when we checked in and she was so pleasant! We've been on the road for 2 weeks, staying in multiple hotels and she was the most welcoming so far!! Shout out to Hanna!
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酒店回复: Hi Shelly,Thank you for recognizing Hanna! We’re delighted to hear she made your check-in experience warm and welcoming. Your kind words will be shared with her and the team. If you need any assistance, please reach out to our office.- The Staff at Garner Clarksville Northeast
3.0分
家庭亲子
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I love pets but being pet friendly we were woke up 4 times by dogs barking and we could hear outside noise from cars while we were sleeping as well. It was clean and the staff was extremely nice.
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酒店回复: Hi Billy,Thank you for sharing your experience with us. We're glad to hear you found our staff friendly and the hotel clean. We apologize for the disturbances you encountered during your stay. Your feedback is valuable, and we will look into ways to improve the comfort of our guests. - The Staff at Garner Clarksville Northeast
3.0分
其他
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The staff was very very accommodating during our stay, we got in late and they made the check in process so easy when we were tired and stressed.
That being said, the hotel is right off the highway and incredibly loud. There is no sound proofing in the rooms at all it felt like. The rooms also felt very damp, and they had notices everywhere that the sprinkler and fire systems weren’t working, so maybe there was a leak in the system making the hotel very humid. The bed felt wet and like we were sleeping on a 30 year old mattress. Unfortunately will not be booking again, and was upset that the reviews were good for the hotel when I felt like it was very misleading.
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酒店回复: Hi Dylan,Thank you for taking the time to share your experience with us. We’re grateful to know our team was able to make your late-night arrival smooth during a stressful moment. We understand how important a quiet and comfortable room is, and we’re sorry to hear that some aspects of your stay did not provide the rest you were hoping for. While our location offers convenient highway access, we appreciate your feedback and will be reviewing it closely with our team to improve in-room comfort. If you’re open to it, we would love the opportunity to learn more about your stay directly so we can address it properly.- The Staff at Garner Clarksville Northeast
2.0分
其他
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Large stains on bedding and carpet. Strong odors.
Front desk Chris was very nice and gave us a new room, which was better than the first.
He made the stay a little more enjoyable, very hospitable.
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酒店回复: Hi Rachelle,Thank you for sharing your feedback with us. We apologize for the issues you encountered with the bedding and carpet in your initial room. We're glad to hear that Chris was able to assist you and make your stay more enjoyable. We appreciate your comments and will address these concerns to improve our guest experience.- The Staff at Garner Clarksville Northeast
5.0分
情侣出游
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Nice hotel. Met our needs. It appears to be a brand new hotel. Clean. Courteous staff. The properties on each side of the hotel appear to be construction sites. We didn't hear any construction noise, but it looks as if construction is about to commence.
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酒店回复: Hi Wesley,Thank you for choosing to stay with us. We're delighted to hear our clean accommodations and courteous staff met your needs. We appreciate your understanding regarding the nearby construction, and we're glad it didn’t affect your stay. If you need anything on a future visit, please feel free to reach out to the office.- The Staff at Garner Clarksville Northeast
性价比很高。
Staff members were knowledgeable about the area and offered suggestions for things to do in town.
This was a great hotel for what I needed. It was clean and the breakfast was good. The pool was nice to use.
Great staff , ok breakfast ( nothing special , I wished they had waffle machine , bathroom curtain was pink with mold , the room carpets could use some cleaning. Other than that it was a good stay .
For a practically brand new hotel it was very dingy. Dirt on the walls, light switch and the bottom off my shower were grimy and there was hair on my toilet seat. The staff was friendly and helpful but not a very clean hotel.
Hanna was working on the desk late last night when we checked in and she was so pleasant! We've been on the road for 2 weeks, staying in multiple hotels and she was the most welcoming so far!! Shout out to Hanna!
I love pets but being pet friendly we were woke up 4 times by dogs barking and we could hear outside noise from cars while we were sleeping as well. It was clean and the staff was extremely nice.
The staff was very very accommodating during our stay, we got in late and they made the check in process so easy when we were tired and stressed.
That being said, the hotel is right off the highway and incredibly loud. There is no sound proofing in the rooms at all it felt like. The rooms also felt very damp, and they had notices everywhere that the sprinkler and fire systems weren’t working, so maybe there was a leak in the system making the hotel very humid. The bed felt wet and like we were sleeping on a 30 year old mattress. Unfortunately will not be booking again, and was upset that the reviews were good for the hotel when I felt like it was very misleading.
Large stains on bedding and carpet. Strong odors.
Front desk Chris was very nice and gave us a new room, which was better than the first.
He made the stay a little more enjoyable, very hospitable.
Nice hotel. Met our needs. It appears to be a brand new hotel. Clean. Courteous staff. The properties on each side of the hotel appear to be construction sites. We didn't hear any construction noise, but it looks as if construction is about to commence.