I love pets but being pet friendly we were woke up 4 times by dogs barking and we could hear outside noise from cars while we were sleeping as well. It was clean and the staff was extremely nice.
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酒店回复: Hi Billy,Thank you for sharing your experience with us. We're glad to hear you found our staff friendly and the hotel clean. We apologize for the disturbances you encountered during your stay. Your feedback is valuable, and we will look into ways to improve the comfort of our guests. - The Staff at Garner Clarksville Northeast
2.0分
其他
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Large stains on bedding and carpet. Strong odors.
Front desk Chris was very nice and gave us a new room, which was better than the first.
He made the stay a little more enjoyable, very hospitable.
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酒店回复: Hi Rachelle,Thank you for sharing your feedback with us. We apologize for the issues you encountered with the bedding and carpet in your initial room. We're glad to hear that Chris was able to assist you and make your stay more enjoyable. We appreciate your comments and will address these concerns to improve our guest experience.- The Staff at Garner Clarksville Northeast
5.0分
家庭亲子
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From the moment we walked in, we were treated very well. The staff is friendly and efficient, and the rooms are clean and comfortable. We would not hesitate to stay here again. Fantastic stay!
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酒店回复: Hi Rebekah,Thank you for sharing such wonderful feedback! We're thrilled to hear that you felt welcomed from the moment you arrived and that our friendly staff and clean, comfortable rooms made your stay fantastic. It means a lot to know you would choose to stay with us again — we’ll be ready to welcome you back anytime!- The Staff at Garner Clarksville Northeast
2.0分
其他
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Even after asking two times a day for three days of my four day stay my room was never cleaned. Also they don’t take cash at all which I feel like any business in America should take cash. Staff was nice, but didn’t follow through on having my room cleaned.
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酒店回复: Hi Karon,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the room cleaning service during your stay. We strive to provide consistent and attentive service, and we regret that we fell short in this instance. We appreciate your comments about our staff's friendliness and will work to improve our service follow-through. Your feedback regarding our cash policy is also noted.- The Staff at Garner Clarksville Northeast
5.0分
家庭亲子
Beds are so comfortable. Service was excellent. Quiet. Indoor pool was small but the kids enjoyed it.
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酒店回复: Hi Nakia,Thank you for sharing your experience! We're thrilled to know you enjoyed our comfortable beds, excellent service, and peaceful atmosphere. It’s great to hear the kids had fun in the indoor pool as well — even if it’s cozy, it’s always a hit with our younger guests!- The Staff at Garner Clarksville Northeast
3.0分
情侣出游
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The staff was very friendly no complaints about customer service. The breakfast was basically eggs, bread, fruit. Crumbled up bacon bits some other meat for breakfast burritos that I couldn't identify. Be prepared to go somewhere else for breakfast.
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酒店回复: Hi Randy,Thank you for highlighting the friendliness of our team — we’re glad the service stood out during your stay. We understand breakfast preferences can vary, and we appreciate you sharing your perspective on the selections provided. Your feedback will be reviewed as we continue to refine our offerings. If there is anything further we can assist you with, please feel free to reach out to our office.- The Staff at Garner Clarksville Northeast
5.0分
情侣出游
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Chris greeted us and helped us check in, and he was a delight. Very friendly but still incredibly professional. Super comfortable bed, clean room… Great place to stay.
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酒店回复: Hi Lisa,We’re thrilled to hear your check-in experience started the stay off right and that your room was comfortable. We’ll be sure to share your kind words with the team. If you need anything at all, reach out to our office.- The Staff at Garner Clarksville Northeast
4.0分
其他
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Would of liked a better breakfast e.g. potatoes, bacon, sausage patties. 2 days in a row was breakfast burritos 2nd day was spicy meat. My husband can't handle the spice! The staff was very, very friendly. Loved the pet friendly accommodation!
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酒店回复: Hi Carol,Thank you for sharing both your compliments and suggestions. We’re glad our staff and pet-friendly accommodations stood out, and we appreciate your feedback regarding breakfast variety. We’ll be sure to review it with our team. If you need anything on a future stay, don’t hesitate to contact us.- The Staff at Garner Clarksville Northeast
2.0分
情侣出游
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Our stay would’ve been perfect but the elevator didn’t work the whole weekend we were there. So every time we left our room we had to walk up and down the stairs and we were on the 3rd floor. Also the bed wasn’t comfortable either. The Staff was Great and the fresh baked cookies every evening were delicious.
性价比很高。
I love pets but being pet friendly we were woke up 4 times by dogs barking and we could hear outside noise from cars while we were sleeping as well. It was clean and the staff was extremely nice.
Large stains on bedding and carpet. Strong odors.
Front desk Chris was very nice and gave us a new room, which was better than the first.
He made the stay a little more enjoyable, very hospitable.
From the moment we walked in, we were treated very well. The staff is friendly and efficient, and the rooms are clean and comfortable. We would not hesitate to stay here again. Fantastic stay!
Even after asking two times a day for three days of my four day stay my room was never cleaned. Also they don’t take cash at all which I feel like any business in America should take cash. Staff was nice, but didn’t follow through on having my room cleaned.
Beds are so comfortable. Service was excellent. Quiet. Indoor pool was small but the kids enjoyed it.
The staff was very friendly no complaints about customer service. The breakfast was basically eggs, bread, fruit. Crumbled up bacon bits some other meat for breakfast burritos that I couldn't identify. Be prepared to go somewhere else for breakfast.
Chris greeted us and helped us check in, and he was a delight. Very friendly but still incredibly professional. Super comfortable bed, clean room… Great place to stay.
Would of liked a better breakfast e.g. potatoes, bacon, sausage patties. 2 days in a row was breakfast burritos 2nd day was spicy meat. My husband can't handle the spice! The staff was very, very friendly. Loved the pet friendly accommodation!
Our stay would’ve been perfect but the elevator didn’t work the whole weekend we were there. So every time we left our room we had to walk up and down the stairs and we were on the 3rd floor. Also the bed wasn’t comfortable either. The Staff was Great and the fresh baked cookies every evening were delicious.