酒店回复: Eiza, thank you for sharing your experience. The concerns you described during your stay are important, and feedback like yours is always valued. Your comments will be reviewed internally, and the team appreciates you taking the time to provide your perspective.
酒店回复: Scott, thank you for taking the time to share your feedback. The team appreciates you bringing these concerns to attention and is sorry your anniversary visit did not meet your expectations. Maintenance and cleanliness are taken seriously, and your remarks about the accommodations and in-room features have been noted. Breakfast offerings are continually reviewed for quality, and comments like yours are helpful. The team aims to make every stay enjoyable, and these insights will be kept in mind.
2.0分
家庭亲子
原文
翻译提供方:Google
浴缸里有头发,墙壁上有污渍。迷你冰箱又脏又臭。感觉周围不安全
展开
酒店回复: Jesse, thank you for providing feedback about your recent visit. The comments about cleanliness and the environment are appreciated, and the feedback will be shared with the appropriate teams to review. Every effort is made to ensure guests feel comfortable, and your notes will help inform future efforts.
3.0分
其他
原文
翻译提供方:Google
他们不是每天都打扫,房间很小,而且布局很乱。
展开
酒店回复: Erwin, thank you for sharing your impressions. The housekeeping schedule and room layout are designed with guest needs and efficiency in mind. Feedback is always considered as the team looks to enhance comfort and convenience for future stays.
4.0分
其他
原文
翻译提供方:Google
没有意见
展开
酒店回复: PAMELA, thank you for staying with us at Fairfield Inn & Suites Indianapolis East. The team appreciates your visit and looks forward to welcoming you back in the future.
4.0分
商务出差
Hotel and parking lot need a little tlc. The staff was friendly, especially breakfast lady. Was ok area, but a bit run down.
展开
酒店回复: Darrel, thank you for sharing your thoughts about your visit. The team is glad you had positive interactions with colleagues, especially during breakfast. Your feedback about the property and surroundings is appreciated and will be taken into consideration for future improvements. We hope to welcome you back to Fairfield Inn & Suites Indianapolis East.
设施:设施齐全,设备齐全,设施完善
卫生:卫生很好,卫生条件很好条件有非常好
环境:环境很好,干净又卫生
服务:服务态度很好,前台的服务人员很好,很周到
商务出差,很方便,性价比高
迄今为止最糟糕的体验
个人不推荐。我订的是行政套房。设施完全过时了。空调噪音很大,还有一股难闻的气味。电视也很旧。特大床很舒服,但枕头糟糕透了。我女儿睡在另一个房间的沙发床上,但沙发床在外面,根本无法从卧室走到浴室。房间设计非常糟糕。免费早餐是我吃过最糟糕的。我们根本没吃。负责早餐的员工态度很差。这是迄今为止最糟糕的酒店体验。此外,停车费10美元,杂费50美元押金,只能保留3到5天。提前提醒一下。不过,为我们办理入住的女士非常友好,态度也很好。
清洁不彻底。他们的花瓶里有蜘蛛和蜘蛛网,我们想问他们能不能换房间,但他们根本不听,工程师直接进了我们的房间,把蜘蛛打死了,把蜘蛛网也清理掉了。而且,洗发水瓶子完全空了!!!房间有异味。抱歉,我不推荐这家酒店。这是我住过的最差的酒店。
总体来说,住宿体验还不错
总体来说还不错,但我不喜欢的是床垫很脏,而且没有床垫罩,如果移动床垫,床垫就会移到身体上,露出床垫。此外,浴缸有斜坡,很难舒服地淋浴。
我们在这里住了一个带按摩浴缸的套房庆祝周年纪念日。房子藏在一个角落里,而且位置不太好,从审美角度来说。城外的酒店停车费竟然要10美元?房间一开始看起来还不错,虽然有点破旧。按摩浴缸是90年代的。一旦打开就关不掉了。我们试了所有办法,最后他们把我们换到了另一个房间。我们不得不让它一直开着。这看起来像是火灾隐患,但第三班的人没法关掉它的配电盘,这太蠢了。
第二个房间有按摩浴缸,但很脏,我们不想让开关卡在这个上面。一个装置用几个螺丝固定着,显然是墙上的螺柱漏掉了。两个房间的保险箱都锁上了,最好不要像报纸上说的那样,每个开锁都要收我20美元。
早餐是我吃过最差的。鸡蛋还可以。香肠肯定放了三天了,硬得像石头一样。烘焙食品也变质了。真是糟糕透了。我们遇到的麻烦竟然没有得到任何补偿。以后不会再住这里了。房子需要翻新。
浴缸里有头发,墙壁上有污渍。迷你冰箱又脏又臭。感觉周围不安全
他们不是每天都打扫,房间很小,而且布局很乱。
没有意见
Hotel and parking lot need a little tlc. The staff was friendly, especially breakfast lady. Was ok area, but a bit run down.