酒店回复: Hi Jorge,Thank you for your wonderful feedback! We're delighted to hear that you found everything very clean during your stay. We look forward to welcoming you back soon.- The Staff at Garner Macon West
5.0分
其他
展开
Will definitely stay here again!
Everything was great. This was the second time staying here.
The room AC was a little hard to regulate but eventually I did adjust it.
展开
酒店回复: Hi Vivian,Thank you for choosing to stay with us again and for your wonderful rating. We're glad to hear that you had a great experience overall. We appreciate your feedback about the room AC and will look into it to ensure a more comfortable stay in the future. We look forward to welcoming you back soon.- The Staff at Garner Macon West
5.0分
家庭亲子
展开
We're only in town for a one night stay but the property me or expectations. It was very clean and updated. The room was nice. A/C was COLD. Appliances all work. Check in was fast and easy. The fd associate was friendly and welcoming. I would highly recommend.
展开
酒店回复: Hi Toni,We’re delighted to hear your stay exceeded expectations, even for a quick visit. It’s great to know the cleanliness, room comfort, and A/C hit the mark. Our front desk team will appreciate the shout-out for their warm welcome. Thank you for recommending us, and if you need anything in the future, don’t hesitate to contact our office.- The Staff at Garner Macon West
4.0分
情侣出游
展开
Check-in and Check-out was perfect. Location was good, free breakfast was great, everything was nice and clean. The bed was hard as a rock, pillows were very soft but unfortunately go flat when you settle in on them, definitely need more than 2 pillows person. I would stay here again.
展开
酒店回复: Hi Gina,Thank you for highlighting the smooth check-in process, breakfast, and cleanliness — we’re glad those stood out during your stay. We understand bedding preferences can vary, and we appreciate you sharing your thoughts on the mattress and pillows. Your comment will be reviewed as we continuously look for ways to improve guest comfort. If you need anything on your next stay, our team is only a call away.- The Staff at Garner Macon West
5.0分
其他
展开
One night stay passing through but we would stop again. The room was quiet and the beds were comfortable. Everything was updated and kept clean. Breakfast was great.
展开
酒店回复: Hi Daniel,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and found the room quiet and comfortable. It's great to know that our updated facilities and breakfast met your expectations. We look forward to welcoming you back on your next visit.- The Staff at Garner Macon West
4.0分
商务出差
Only area that I would like to have readdressed is that there were no coffee pots in the rooms. Going to the lobby to get coffee not preferred.
展开
酒店回复: Hi Rita,Thank you for sharing your feedback. We understand how important it is to have easy access to coffee in the morning. While our rooms don’t include coffee makers, we do offer freshly brewed, bean-to-cup coffee in the lobby 24/7 for your convenience. We truly value your input and will keep your comments in mind as we continue improving our guest experience. If you need any assistance, please reach out to our office.- The Staff at Garner Macon West
3.0分
其他
展开
Great except the reception
The hotel was our first time at a Garner property. The hotel was attractive and tastefully furnished and equipped. The only negative was the front desk person. She was the worst person imaginable for “welcoming” guests to your facility. She was unhelpful, short, disrespectful, and just plain snarky and unwelcoming. She ruined what should have been a wonderful experience at a new hotel, at least for us, initial and (probably) stay at a Garner-named hotel.
3.0分
其他
展开
Room was seemingly pretty clean, although all the bedding was damp, and smelled of cigarettes we still passed out for 4 hrs and continued our drive back to Ohio, front desk person was not friendly or in any mood to do her job and asked if I let anyone know we were checking in late at night I let her know I did call and talk to someone and make sure it was okay and that it was a 24 hr help desk to which she then rolled her eyes gave a dirty look and then didn’t say anything the rest of the check in. Honestly whatever it was cheap no bugs and we slept and left
展开
酒店回复: Hi Elizabeth,We’re sorry to hear about the issues you experienced during your stay. Clean, comfortable rooms and friendly service are very important to us, and your feedback helps us improve. We’ll share your comments with our team for immediate review. If you need assistance, please reach out to our office.- The Staff at Garner Macon West
5.0分
家庭亲子
This was a great halfway stopping point from south KY to Orlando. I would recommend.
展开
酒店回复: Hi Tina,We’re happy to have been a convenient and comfortable stop along your travels from Kentucky to Orlando. It’s great to know we earned your recommendation. Providing a clean and reliable stay for road trips is something we take pride in. Should you pass through again, we’ll be ready to welcome you back — and feel free to reach out if you need any assistance ahead of time.- The Staff at Garner Macon West
4.0分
其他
The breakfast was very yummy and the staff was wonderful!
They loved our beagle pup LouAnna!
展开
酒店回复: Hi Jennifer,Thank you for your kind words! We're delighted to hear that you enjoyed our breakfast and found our staff wonderful. It was a pleasure having LouAnna with us, and we hope to welcome you all back soon.- The Staff at Garner Macon West
一切都很干净
Will definitely stay here again!
Everything was great. This was the second time staying here.
The room AC was a little hard to regulate but eventually I did adjust it.
We're only in town for a one night stay but the property me or expectations. It was very clean and updated. The room was nice. A/C was COLD. Appliances all work. Check in was fast and easy. The fd associate was friendly and welcoming. I would highly recommend.
Check-in and Check-out was perfect. Location was good, free breakfast was great, everything was nice and clean. The bed was hard as a rock, pillows were very soft but unfortunately go flat when you settle in on them, definitely need more than 2 pillows person. I would stay here again.
One night stay passing through but we would stop again. The room was quiet and the beds were comfortable. Everything was updated and kept clean. Breakfast was great.
Only area that I would like to have readdressed is that there were no coffee pots in the rooms. Going to the lobby to get coffee not preferred.
Great except the reception
The hotel was our first time at a Garner property. The hotel was attractive and tastefully furnished and equipped. The only negative was the front desk person. She was the worst person imaginable for “welcoming” guests to your facility. She was unhelpful, short, disrespectful, and just plain snarky and unwelcoming. She ruined what should have been a wonderful experience at a new hotel, at least for us, initial and (probably) stay at a Garner-named hotel.
Room was seemingly pretty clean, although all the bedding was damp, and smelled of cigarettes we still passed out for 4 hrs and continued our drive back to Ohio, front desk person was not friendly or in any mood to do her job and asked if I let anyone know we were checking in late at night I let her know I did call and talk to someone and make sure it was okay and that it was a 24 hr help desk to which she then rolled her eyes gave a dirty look and then didn’t say anything the rest of the check in. Honestly whatever it was cheap no bugs and we slept and left
This was a great halfway stopping point from south KY to Orlando. I would recommend.
The breakfast was very yummy and the staff was wonderful!
They loved our beagle pup LouAnna!