酒店回复: Hola Manuel,Lamentamos saber que experimentaste problemas con el agua caliente durante tu estancia. Apreciamos tus comentarios y nos comprometemos a mejorar continuamente nuestros servicios. Esperamos tener la oportunidad de brindarte una mejor experiencia en el futuro.- The Staff at Garner Macon West
5.0分
其他
原文
翻译提供方：Google
一切都很干净
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酒店回复: Hi Jorge,Thank you for your wonderful feedback! We're delighted to hear that you found everything very clean during your stay. We look forward to welcoming you back soon.- The Staff at Garner Macon West
3.0分
商务出差
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The breakfast on the second day I was there looked like it was the same food from the day before warmed back up. It was surprisingly very noisy. I could hear every step the people two rooms down were taking and the plumbing thumped really loudly when you turned on the shower or flushed. The paint was crumbling in the bathroom,I was just not thrilled with the building conditions. The pool was also closed for some kind of maintenance when I went but looked like it had been shut down for some time. The staff was super nice though.
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酒店回复: Hi Mary,Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay, including the breakfast quality, noise levels, and building conditions. We are committed to maintaining a comfortable environment and will address these concerns with our team. We're glad to hear that our staff made a positive impression on you. - The Staff at Garner Macon West
4.0分
其他
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Near highway, the noise level was high! Very clean and courteous receptionist. Would love to have had conditioner in the conditioner bottle other than that a very nice day.
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酒店回复: Hi Maureen,Thank you for sharing your feedback with us. We're glad to hear you found our hotel clean and our receptionist courteous. We apologize for the noise from the highway and the issue with the conditioner bottle. Your comments are valuable to us, and we will address these concerns to enhance our guests' experience.- The Staff at Garner Macon West
3.0分
其他
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Outside noise was extremely loud until all hours of the night. Sleeping was next to impossible due to the noise of nearby traffic. Soundproofing definitely needed. The lighting in sink area was very dim. The beds were comfortable and the room was clean though.
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酒店回复: Hi Rebecca,Thank you for sharing your feedback with us. We're sorry to hear about the noise and lighting issues you experienced during your stay. We appreciate your comments and will take them into consideration as we strive to improve our guest experience. We're glad you found the beds comfortable and the room clean. - The Staff at Garner Macon West
5.0分
商务出差
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Staff was super friendly and very outgoing.
Breakfast was just OK, but not bad.
You can tell this is an older hotel as the elevator door is smaller than most nowadays, and the doors in the room are also tighter. You can also tell that’s been remodeled. But has been remodeled perfectly to resemble a newer facility. The room looks just like a newer, typical hotel bed was amazingly comfortable. Everything in the room is modern and updated. Hotel is slightly off the beaten path, however, close to everything in Macon. Highly recommend this hotel!!
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酒店回复: Hi Johnathon,We appreciate you taking the time to share your experience! It’s wonderful to hear that our staff made such a positive impression and that you enjoyed the comfortable, updated rooms. We also appreciate your thoughtful feedback about the property’s layout and renovation—it helps us continue to improve. We hope to welcome you back soon. If there’s anything we can do to make your next stay even better, please let us know.- The Staff at Garner Macon West
4.0分
情侣出游
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The rooms are quite large and ours was very clean. There is a fridge and microwave in the room, but no ice bucket or coffee maker. We were not told that until we got to our room and saw a sign on the fridge. It was odd, for sure, and it would have been nice if the desk clerk would have told us ahead of time so we didn't have to go all the way back downstairs to the front to get a bucket and ice. Overall nice place for a fair price.
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酒店回复: Hi Pamela,Thank you for sharing your experience. We’re glad you found the room clean and spacious and enjoyed the value of your stay. We appreciate your feedback regarding the ice bucket and coffee maker and will work on making this clearer during check-in. If you need any assistance during your next visit, please don’t hesitate to reach out to our office.- The Staff at Garner Macon West
5.0分
其他
The lady at the front desk was friendly and the room was very clean. Nice place, good value
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酒店回复: Hi Tobi,Thank you for sharing your experience with us. We're glad to hear our front desk team made you feel welcome and that your room was spotless. It’s great to know the property felt like a good value during your stay. We truly appreciate your kind words!- The Staff at Garner Macon West
5.0分
其他
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We stopped over for 1 night on our way to TN. The hotel looked wonderful from the out side and was just as good inside. The girl on the desk was friendly and had us checked in very quickly. The lobby and breakfast area were super clean. Our room was great and spacious . The beds were comfortable and the bathroom too. Breakfast was great. Plenty of choices. Eggs, sausage, bacon, fresh fruit and the usual breads, bagels and cereal and yogurt.
We would definitely stay again.
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酒店回复: Hi Jacqueline,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay and found our facilities and breakfast offerings to your satisfaction. Our team takes pride in providing a welcoming and efficient experience, and it's wonderful to know we met your expectations. We look forward to welcoming you back on your next visit.- The Staff at Garner Macon West
4.0分
其他
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I will make sure NOT to stay in the room next to laundry room. The room also had a "not so good" smell to it.
Comfortable bed & good breakfast!!
Employees were very hospitable & friendly!
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酒店回复: Hi Ricardo,Thank you for sharing your feedback with us. We're glad to hear you enjoyed the comfortable bed, good breakfast, and our hospitable staff. We apologize for any inconvenience caused by the room location and odor. Your comments are valuable, and we will address these concerns to enhance our guests' experience.- The Staff at Garner Macon West
他们那里没有热水。
一切都很干净
The breakfast on the second day I was there looked like it was the same food from the day before warmed back up. It was surprisingly very noisy. I could hear every step the people two rooms down were taking and the plumbing thumped really loudly when you turned on the shower or flushed. The paint was crumbling in the bathroom,I was just not thrilled with the building conditions. The pool was also closed for some kind of maintenance when I went but looked like it had been shut down for some time. The staff was super nice though.
Near highway, the noise level was high! Very clean and courteous receptionist. Would love to have had conditioner in the conditioner bottle other than that a very nice day.
Outside noise was extremely loud until all hours of the night. Sleeping was next to impossible due to the noise of nearby traffic. Soundproofing definitely needed. The lighting in sink area was very dim. The beds were comfortable and the room was clean though.
Staff was super friendly and very outgoing.
Breakfast was just OK, but not bad.
You can tell this is an older hotel as the elevator door is smaller than most nowadays, and the doors in the room are also tighter. You can also tell that’s been remodeled. But has been remodeled perfectly to resemble a newer facility. The room looks just like a newer, typical hotel bed was amazingly comfortable. Everything in the room is modern and updated. Hotel is slightly off the beaten path, however, close to everything in Macon. Highly recommend this hotel!!
The rooms are quite large and ours was very clean. There is a fridge and microwave in the room, but no ice bucket or coffee maker. We were not told that until we got to our room and saw a sign on the fridge. It was odd, for sure, and it would have been nice if the desk clerk would have told us ahead of time so we didn't have to go all the way back downstairs to the front to get a bucket and ice. Overall nice place for a fair price.
The lady at the front desk was friendly and the room was very clean. Nice place, good value
We stopped over for 1 night on our way to TN. The hotel looked wonderful from the out side and was just as good inside. The girl on the desk was friendly and had us checked in very quickly. The lobby and breakfast area were super clean. Our room was great and spacious . The beds were comfortable and the bathroom too. Breakfast was great. Plenty of choices. Eggs, sausage, bacon, fresh fruit and the usual breads, bagels and cereal and yogurt.
We would definitely stay again.
I will make sure NOT to stay in the room next to laundry room. The room also had a "not so good" smell to it.
Comfortable bed & good breakfast!!
Employees were very hospitable & friendly!