We were placed near the stairs and people walking up and down them all night kept us up and we could hear the people walking above us. There were dozens of lady bugs in our room. I mean lady bugs aren’t bad but when you have dozen of them flying around in your face it’s not fun! The bed was the most uncomfortable bed in a hotel ever! Breakfast ok
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酒店回复: Thank you for your feedback. We’re sorry for the noise and the inconvenience you experienced. Lady bugs are a seasonal occurrence in our area, and our staff works hard to remove them from rooms as quickly as possible. We’ll also share your comments about the bed and noise with our team to help improve future stays.
1.0分
其他
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Showers were lukewarm not hot
Breakfast was lukewarm not hot
Hotel was full and apparently not able to accommodate that many guests.
We had stayed here before with a better experience but this was absolutely awful.
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酒店回复: Thank you for sharing your feedback. We’re very sorry to hear that your recent stay didn’t meet expectations, especially after a better previous visit. We apologize for the issues with the shower temperature, breakfast quality, and overall comfort during a busy time. Your comments have been shared with our team so we can address these concerns and improve. We hope you’ll consider giving us another chance to provide the experience you remember.
2.0分
其他
a/c was loud and did not keep the room temp within an range that would al
low comfortable sleep
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酒店回复: Thank you for sharing your feedback. I’m sorry to hear the A/C was noisy and didn’t keep the temperature comfortable during your stay. We know how important a good night’s rest is, and we’ll have our maintenance team look into this right away. We appreciate you bringing it to our attention and hope to provide a much better experience on your next visit.
5.0分
其他
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One night stay fr a local race.
Check in staff were friendly and efficient.
Got all my stuff to the room and realized my take out food didn't have utensils. Back to the front desk where staff gave me what I needed.
Room was clean and comfortable.
Bathroom was clean.
Plenty of soap, shampoo and conditioner.
Refrigerator was cold for storing my race food and leftovers.
Can't blame the hotel for rude guests being loud in the hall at 3 am.
As a female traveling alone, I felt safe here.
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酒店回复: Thank you for sharing your experience! We’re glad our staff could assist you quickly and that you found your room clean, comfortable, and well-equipped. It’s great to hear you felt safe during your stay, and we hope to welcome you back for your next race or visit.
5.0分
家庭亲子
Very clean. The staff was helpful and professional. The breakfast was good. Nice work out room.
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酒店回复: Thank you for your kind words! We’re glad you enjoyed your stay and our amenities.
5.0分
其他
The only thing i could see that needed fixed was the body wash dispenser would not work
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酒店回复: Thanks for the feedback! We’ll make sure the body wash dispenser is fixed right away.
5.0分
其他
Conveniently located. Comfortable rooms/nice staff. Only thing that would make it a little better is to reduce the loudness of the fan on the AC.
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酒店回复: Thank you for the great review! We’re happy you enjoyed your stay and appreciate your feedback about the AC fan.
4.0分
情侣出游
The staff was courteous, the hotel was clean and close to the highway
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酒店回复: Thank you so much for your kind review! We're delighted to hear that you found our staff courteous and our hotel clean and convenient to the highway. Providing a comfortable and welcoming experience is always our top priority. We appreciate you choosing to stay with us and hope to welcome you back again soon!
5.0分
其他
Excellent price even for a Friday night. Workout area had more than the minimal weights most hotels have.
Safe and secure right off highway.
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酒店回复: Thank you for your review! We’re glad you found our rates excellent and enjoyed the well-equipped workout area. It’s great to hear you felt safe and appreciated our convenient location.
4.0分
家庭亲子
The young lady lady Carmlita was extremely helpful and nice. She made our stay wonderful.
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酒店回复: Thank you for sharing your experience! We’re thrilled to hear Beiyah made your stay wonderful—she’ll be delighted to know her efforts were appreciated.
We were placed near the stairs and people walking up and down them all night kept us up and we could hear the people walking above us. There were dozens of lady bugs in our room. I mean lady bugs aren’t bad but when you have dozen of them flying around in your face it’s not fun! The bed was the most uncomfortable bed in a hotel ever! Breakfast ok
Showers were lukewarm not hot
Breakfast was lukewarm not hot
Hotel was full and apparently not able to accommodate that many guests.
We had stayed here before with a better experience but this was absolutely awful.
a/c was loud and did not keep the room temp within an range that would al
low comfortable sleep
One night stay fr a local race.
Check in staff were friendly and efficient.
Got all my stuff to the room and realized my take out food didn't have utensils. Back to the front desk where staff gave me what I needed.
Room was clean and comfortable.
Bathroom was clean.
Plenty of soap, shampoo and conditioner.
Refrigerator was cold for storing my race food and leftovers.
Can't blame the hotel for rude guests being loud in the hall at 3 am.
As a female traveling alone, I felt safe here.
Very clean. The staff was helpful and professional. The breakfast was good. Nice work out room.
The only thing i could see that needed fixed was the body wash dispenser would not work
Conveniently located. Comfortable rooms/nice staff. Only thing that would make it a little better is to reduce the loudness of the fan on the AC.
The staff was courteous, the hotel was clean and close to the highway
Excellent price even for a Friday night. Workout area had more than the minimal weights most hotels have.
Safe and secure right off highway.
The young lady lady Carmlita was extremely helpful and nice. She made our stay wonderful.