酒店回复: Thank you for your choosing DoubleTree by Hilton. We appreciate your business and feedback.
2.0分
家庭亲子
展开
Disappointed in the food the breakfast in the morning is terrible that bland no flavor. Eggs didn’t taste real. There were no microwave in the bedrooms. Ask for something to drink at night. Only thing they had was beer nothing else to drink.
5.0分
情侣出游
展开
The staff was top notch!! For the life of me, I can’t remember the young man’s name that checked us in. African American guy with Afro and braces was the most accommodating front desk I’ve ever had staying at your properties. Very friendly even though he had a nasty guest that was before us. He regrouped and handled us with the utmost respect. Then there was a lady at the desk in the morning. I believe she is Caribbean because of her accent. Let me just say, she was so soothing to my soul. She identified that I was struggling and was very attentive. I’m in town for a funeral and was emotionally and physically exhausted. She checked on me, offered me a muffin even though I declined. But her gesture meant a lot to me. I’m sorry for not remembering their names but I want you all to at least acknowledge who they are for the service they provided.
5.0分
其他
Nice. Will stay again. Feels more like home than most other hotels I use for business travel.
5.0分
家庭亲子
展开
The location was nice. I would stay at the property again just not the very 1st room on the floor or by the lobby. We heard all the foot traffic of guess, a heated a guess going off on the staff, and just noisy. The room above us flooring is not sturdy. We could hear continuous pacing of the guess starting at 4am daily. Overall the room was clean. The staff were very nice. It wasn't terrible. Would recommend especially for the price. Definitely had great restaurants close by.
酒店比想象中要好多了，周围吃饭，买东西非常方便！
地理位置很棒，附近的购物中心也很棒。
床垫有点晃，睡起来不太舒服，但我睡得很好。^^
因为地处安全宜人的社区，所以住得很舒服。
性价比很高！
住宿方面真的不错，但是早餐一层不变，然后入住会收200美金的押金，退房如果没有问题，他们说会三到五天的退回时间，押金确实有点偏高，住宿方面真的不错也舒服。
這次真的太扯了，這間要小心會給你到處亂扣費用！我現在還在申訴中，但是他們給的答案卻是自己在打臉，Google說他們停車場是免費的，重點是我沒有開車還扣了我21.66美金，還有4美金還沒扣！還敢說試著要扣！這真的很過分！
继续找，别来这家。
第一印象很重要。走进大堂，到处都是风扇，地毯脏兮兮的。在大堂里待到入住时间。然后钥匙就坏了，电梯也坏了。三楼的地毯脏兮兮的，走廊里全是**味。我担心自己的生命安全。
活动结束后回来，钥匙又坏了，排了40分钟的队。前台又热又霉，还有**味！
一切都很好，很干净，工作人员非常友好。
好的
Disappointed in the food the breakfast in the morning is terrible that bland no flavor. Eggs didn’t taste real. There were no microwave in the bedrooms. Ask for something to drink at night. Only thing they had was beer nothing else to drink.
The staff was top notch!! For the life of me, I can’t remember the young man’s name that checked us in. African American guy with Afro and braces was the most accommodating front desk I’ve ever had staying at your properties. Very friendly even though he had a nasty guest that was before us. He regrouped and handled us with the utmost respect. Then there was a lady at the desk in the morning. I believe she is Caribbean because of her accent. Let me just say, she was so soothing to my soul. She identified that I was struggling and was very attentive. I’m in town for a funeral and was emotionally and physically exhausted. She checked on me, offered me a muffin even though I declined. But her gesture meant a lot to me. I’m sorry for not remembering their names but I want you all to at least acknowledge who they are for the service they provided.
Nice. Will stay again. Feels more like home than most other hotels I use for business travel.
The location was nice. I would stay at the property again just not the very 1st room on the floor or by the lobby. We heard all the foot traffic of guess, a heated a guess going off on the staff, and just noisy. The room above us flooring is not sturdy. We could hear continuous pacing of the guess starting at 4am daily. Overall the room was clean. The staff were very nice. It wasn't terrible. Would recommend especially for the price. Definitely had great restaurants close by.