Yes our room was indeed spotless. However the heating was inconsistent . Would have liked more towels. Lighting was poor.
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酒店回复: Thank you for sharing your feedback. We’re glad your room met your expectations for cleanliness, and we appreciate your comments about the heating, towels, and lighting. Your input is helpful as we look for ways to improve the guest experience.
5.0分
商务出差
I really liked McKenzie at the front desk. And quiet and clean with cooked breakfast! Thank you!
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酒店回复: Hi Nina, thank you for sharing your feedback. We’re glad to hear you enjoyed your stay and appreciated McKenzie’s warm service, along with the peaceful atmosphere and breakfast. Your kind words mean a lot to our team.
4.0分
其他
Not a good day to stay. They were working on the water system so it was unavailable for several hours
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酒店回复: Dear Worine,Thank you for bringing this to our attention. We're sincerely sorry for the inconvenience caused by the maintenance on our water system during your stay. We understand how this unexpected situation may have impacted your experience and we appreciate your patience. Your feedback helps us manage such situations better in the future.
5.0分
其他
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Breakfast buffet. Excellent choices in all food varieties.
Very clean facility. Excellent friendly staff. This is an older property. Has had a recent renovation. Kitchen could use a cupboard redo. No noise from other rooms. No door slamming noise.
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酒店回复: Sharla, it's wonderful to hear you had a fantastic time at Residence Inn by Marriott Fort Collins. It's pleasing to know that our diverse breakfast buffet and immaculate premises left a positive impression. We value the warmth of our team members and are glad their friendliness stood out. Also, we appreciate your feedback about the kitchen - this will certainly be taken under consideration in our continuous efforts to improve. We're thrilled that our previous renovations and peaceful environment contributed to your enjoyable experience. We hope to welcome you back soon!
5.0分
其他
The breakfast is the star of the show for sure, great selection of items. The only issue we had was the internet would have intermittent issues connecting.
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酒店回复: Audrial, we're thrilled you enjoyed your stay at Residence Inn by Marriott Fort Collins, especially our extensive breakfast offerings. We appreciate your feedback regarding the intermittent internet connection and assure you that our team is actively addressing connectivity concerns. We can't wait to have you back with us for another great stay.
5.0分
家庭亲子
The staff was extremely kind and helpful parking is a slight issue but it is what it is when there isn’t assigned parking spots.
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酒店回复: Dear Daniel,Thank you for your feedback! We’re glad our team made you feel cared for throughout your stay. We understand parking can be a bit tricky at times, but we appreciate your patience and perspective. We hope to welcome you back to Residence Inn Fort Collins soon.Robert Touchton,General Manager
3.0分
情侣出游
Staff was friendly. The room had issues. WiFi was terrible and the tv was old and kept losing internet.
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酒店回复: Thank you for sharing this review, as guest feedback is appreciated and welcome. Although you were pleased with our welcoming service, we are saddened to hear we couldn't meet your expectations. Rest assured, our front desk team is always available to assist guests with any issues they may encounter and strives to provide a fantastic experience. Additionally, we are currently undergoing various enhancements and are excited for their completion. We would love to welcome you back to see the multiple ways we have improved! Thank you for the feedback.Robert Touchton,General Manager
5.0分
情侣出游
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The room was basic but there were accommodations that would allow you to stay comfortably over several days-the king size bed was comfortable and we got a kick out of how the large screen tv was situated at the end of the bed for comfortable tv watching-location in a quiet neighborhood with a great pizza restaurant close by were two additional pluses!!
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酒店回复: Thank you for your thoughtful review. We're glad you found our room comfortable and enjoyed our quiet neighborhood with nearby dining. We look forward to welcoming you back to Residence Inn Fort Collins.Robert Touchton,General Manager
5.0分
商务出差
Friendly, helpful front desk staff. Very clean and extremely quiet. Enjoyed our stay!!
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酒店回复: Marlene, it's fantastic to hear that you enjoyed your stay at Residence Inn by Marriott Fort Collins! Your kind words about our front desk team and the cleanliness of our property mean a lot to us. We're pleased you appreciated the quiet atmosphere as well. We'd love to host you again in the future.
住得太棒了，特别喜欢这些房间。
Yes our room was indeed spotless. However the heating was inconsistent . Would have liked more towels. Lighting was poor.
I really liked McKenzie at the front desk. And quiet and clean with cooked breakfast! Thank you!
Not a good day to stay. They were working on the water system so it was unavailable for several hours
Breakfast buffet. Excellent choices in all food varieties.
Very clean facility. Excellent friendly staff. This is an older property. Has had a recent renovation. Kitchen could use a cupboard redo. No noise from other rooms. No door slamming noise.
The breakfast is the star of the show for sure, great selection of items. The only issue we had was the internet would have intermittent issues connecting.
The staff was extremely kind and helpful parking is a slight issue but it is what it is when there isn’t assigned parking spots.
Staff was friendly. The room had issues. WiFi was terrible and the tv was old and kept losing internet.
The room was basic but there were accommodations that would allow you to stay comfortably over several days-the king size bed was comfortable and we got a kick out of how the large screen tv was situated at the end of the bed for comfortable tv watching-location in a quiet neighborhood with a great pizza restaurant close by were two additional pluses!!
Friendly, helpful front desk staff. Very clean and extremely quiet. Enjoyed our stay!!